E2save Reviews

4.4 Rating 4,637 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,637 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No good phone didn't come”

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Posted 3 years ago

Hi Garry, Sorry to hear that you phone didn't arrive. We can certainly check this out for you and see what has gone on here. In order for us to check this out could you please email us at Reviews@e2save.com with further information regarding your order. Regards, Kash e2save

Posted 3 years ago

“Phone does not work”

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Posted 3 years ago

Hi Paula, We are sorry to hear that your phone is not working. We would like to check the options available to you. Please you could email us at Reviews@e2save.com with the information below: - Full Name - Address Including postcode - Email Address - Mobile Number - Above Review Regards, Michelle E2 Save

Posted 3 years ago

“Miss sold a contract, so now have 2 contracts running, when i wanted an upgrade. Luckily EE helped me out.”

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(Galaxy S20 Test) - Posted 3 years ago

Hi Paul, We are sorry to hear you was mis-sold a contract which resulted in you having 2 contracts. So we can track this on our end, please can you email us on Reviews@e2save.com with the following details: -Your Full Name -Full address including Postcode -Email address -Mobile number -Above Review Kind Regards Mohsin E2save

Posted 3 years ago

“I didn’t receive my phone”

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Posted 3 years ago

Hi Leanne, We are sorry to hear you have still not received your phone. So we can track this on our end, please can you email us on Reviews@e2save.com with the following details: -Your Full Name -Full address including Postcode -Email address -Mobile number -Above Review Kind Regards Mohsin E2save

Posted 3 years ago

“Shocking. You haven't even registered the number. I have tried to contact you numerous. times and got no where. If there number isn't activated I will not be paying a monthly bill for something that I cannot use”

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Posted 3 years ago

Hi Gillian, We are sorry to hear your number has still not been registered. Just to let you know, until the number has not been registered, you will not be charged anything. So we can get to the bottom of this, Please email us on Reviews@e2save.com with the following details: -Your Full Name -Full address including Postcode -Email address -Mobile number Thanks Mohsin e2save

Posted 3 years ago

“Hello My order no. is 111094890 I should have a free gift of an Amazon fire 7 but it never arrived. I am still waiting. Please advise me on 07969 877499 Thank you”

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(Huawei P30 Lite New Edition 256GB Black) - Posted 3 years ago

Hi Rhian, We'd recommend removing your mobile number form your review as this is a public forum and your number can be accessed by anyone. That said, we'd be happy to look into any free gifts you've not yet received. Please send us an email at Reviews@e2save.com. Please include in your Full name, full address including Postcode, email address and mobile number. Thanks Mohammed - e2Save.com

Posted 3 years ago

“Iam very unhappy with the service i have received from your company”

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(Samsung Galaxy A71 128GB Prism Crush Black) - Posted 3 years ago

Hi Rosemarie, This is disappointing to hear. Please send us an email at Reviews@e2save.com. Please include in your Full name, full address including Postcode, email address and mobile number. Thanks Mohammed - e2Save.com

Posted 3 years ago

“Can't get in”

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(Samsung Galaxy A51 128GB Prism Crush Black) - Posted 3 years ago

Hi Jamie, Sorry to hear you are having trouble accessing your account. Please send us an email at Reviews@e2save.com. Please include in your Full name, full address including Postcode, email address and mobile number. Thanks Mohammed - e2Save.com

Posted 3 years ago

“Absolute scam. False advertising, raised a complaint, heard nothing in response so called back to chase and told it was 'resolved' within 14 hours of being raised but kot communicated to me and your 'solution' = cancel the contract. No apology, nothing resolved over being complete scam artists. Absolutely disgusting”

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(Galaxy S20 Test) - Posted 3 years ago

Hi Sarah, We are very sorry to hear this and apologise for the inconvenience caused here. Please email us details on what happened and details of your complaint at Reviews@e2save.com. Please include in your Full name, full address including Postcode, email address and mobile number. Thanks Mohsin Mobiles.co.uk

Posted 3 years ago

“I didn't received the SIM till still waiting.”

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(VOXI SIM Only 20) - Posted 3 years ago

Hi Taj, Thanks for leaving a review. I'm very sorry to hear that you don't have the SIM card as of yet. SIM cards can take 5 working days to be delivered via Royal Mail. However we can check this out if it has been longer than 5 working days. Please could you email us at Reviews@e2save.com with the information below and we can check what has gone on here: - Full Name - Address including postcode - Email address - Order number Regards, Kash e2save

Posted 3 years ago

“Baaaaddddd”

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(Apple IPhone 11 Pro 64GB Space Grey) - Posted 4 years ago

Hi Beatrice, We are sorry that you feel that way. We would require some further information to see what we can help with. Please could you email us at Reviews@e2save.com with the information below: - Full Name - Address Including postcode - Email Address - Order number - Mobile Number Regards, Kash E2Save

Posted 4 years ago

Dear Beatrice, We are sorry to hear that you are not happy with the service. We would like to look into your query if you could please email us at Reviews@e2save.com with the information below. - Full Name - Address Including postcode - Email Address - Order number - Mobile Number Regards, Kash E2Save

Posted 4 years ago

“It's a nice phone but the front camera doesn't work”

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(Samsung Galaxy A10 32GB Black) - Posted 4 years ago

Hi Chris, We are sorry to hear you are having issues with your front camera not working. Did you know, you can try performing a factory restore on the handset as this will help eliminate any issues you are having with the phone? If you are still having this issue then please email us on Reviews@e2save.com and we will look into this for you. Thanks Mohsin E2Save

Posted 4 years ago

“Purchased iphone 7 didn't come with headphones or headphone connector. Awful”

Helpful Report

(EQNDDKL) - Posted 4 years ago

Hi Michael, We are sorry to hear you did not receive headphones or a headphone connector with your iPhone 7. So we can look into your order, please email us on Reviews@e2save.com. We will need you to include the following details within your email: - Your full name - Your address including postcode - Your email address - Your mobile number - Your order number Thanks Mohsin E2save

Posted 4 years ago

“Ordered on Saturday. Delivery requested for Monday. Not here on Wednesday and no one knows where my order is.....avoid”

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(Samsung Galaxy A70 128GB Black) - Posted 4 years ago

Hi Alistair, We can help investigate your delivery, please contact us at Reviews@e2save.com Regards, Michelle E2 Save

Posted 4 years ago

“Very very poor service. Received phone and sim on Sunday. But receive email from E2save your sim will start working on Tuesday.even on wednesday sim still not working. Not happy at all”

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(Google Pixel 3a 64GB Just Black) - Posted 4 years ago

“Not happy got contract said £10 a month now vodaphone saying £20 a month”

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(Samsung Galaxy A10 32GB Blue) - Posted 4 years ago

Hi Mark, We are sorry to hear this. It seems there has been an error made and we would like to help you get this fixed. Please email us on Reviews@e2save.com with the following details so we can look into this: - Your Full Name - Your Full address including Postcode - Email address - Order number - A brief outline of the issue you are having Thanks Mohsin E2Save

Posted 4 years ago

“Absolutely awful customer service and when I do eventually receive my phone I will never use them again and would advise others to boycott also.”

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(Apple IPhone XR 128GB Red Refurbished) - Posted 4 years ago

Hi Sarah, We are sorry to hear this. Seems like you have had a poor experience here and would like to look into this. Please email us on Reviews@e2save.com with what has happened. Thanks Mohsin E2Saves

Posted 4 years ago

“I ordered a new phone last Thursday,requesting delivery on Saturday. The phone was unsuccessfully delivered on the Friday, when I wasn’t in. No one at E2save was able to help on the phone over the weekend and so Monday I still don’t have my order and will have to wait in another day to sort it out. Will not use your company again.”

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(Apple IPhone XR 64GB White) - Posted 4 years ago

Hi Alison, We are sorry to hear this. Unsure why DPD had tried to deliver this on Friday when you had requested for it to be delivered on Saturday. If this has still not been resolved, please email us at Reviews@e2save.com with the following details: -Your Full Name -Your Full Address including Postcode -Email Address -Order number Thanks Mohsin E2Save

Posted 4 years ago

“New customer & already off to a bad start! 3 phone calls today to try & set up my new account as it will not let me do it on line for some reason. Each time told to try later but what complicates matters is that I could barely understand each customer service rep due to their very heavy accents! Not impressed!!”

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(Apple IPhone 6s 32GB Rose Gold) - Posted 4 years ago

“I was cheated, the contract was to be £ 20 not £ 21 and the date was 2gb, not 1gb”

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(Apple IPhone 7 32GB Rose Gold) - Posted 4 years ago

E2save is rated 4.4 based on 4,637 reviews