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E2save Reviews

4.4 Rating 4,638 Reviews

87 %

of reviewers recommend E2save

Company Reviews

Product Reviews

4.4

Based on 4,638 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“E2save was really very easy to use. The cashback seems confusing and the pessimist I my things that's deliberate but not impossible. O2 on the other hand have been a nightmare. 1 week in and still no service. So 4* would have been 5* but although not e2saves fault its still part of the experience.”

(Samsung Galaxy A70 128GB Blue) - Posted 4 years ago

“Great service. Received my phone next day as promised. Cash back seems a little complicated though”

(Huawei Mate 20 Pro 128GB Twilight) - Posted 4 years ago

“Quick delivery Working well Bit of hassle as must remember to claim back but worth while the saving made”

(Samsung Galaxy A20e 32GB Coral) - Posted 4 years ago

“The offer was very good and delivery was super fast. The look and size of the phone is excellent. The apps from my old phone transferred easily, however, I am having trouble adding other apps through 'play store'. I down loaded a ringtone app and it took 15 mins to download, i then downloaded the Fitbit app and this was the same, this has never happened before, I have bt super fast fibre broadband . I hope you can help me with this. James Cowburgh”

(Samsung Galaxy A70 128GB Blue) - Posted 4 years ago

“Good site nice phone cheap aswell”

(Huawei Mate 20 Lite 64GB Black) - Posted 4 years ago

“There should be a chance for the customer to choose a mobile number not to be left in the dark. Otherwise al excellent.”

(Samsung Galaxy A70 128GB Black) - Posted 4 years ago

“Super fast delivery, website was a doddle. My only issue (and I'm not sure if this is e2save or the network provider) is the 2 year cashback nonsense. Advertising it at the pre-cashback rate is a little disingenuous but is prevalent across the industry. You will pay the full rate by direct debit and have to claim back the saving at the end of 24 months.”

(Google Pixel 3a 64GB Just Black) - Posted 4 years ago

“The website is quite easy to navigate but you often have to go through a list deals to find the one for you. Delivery of the phone and SIM card was great - within the time stipulated. Keeping my number from my previous provider was also easy too - completed this via my new providers website. The automated insurance is probably the only down side as i already have insurance however there did not seem to be an opt out option. Overall a loyal customer for many many years.”

(Google Pixel 3 64GB Just Black) - Posted 4 years ago

“It was easy to order online recommends to my friends.”

(Samsung Galaxy A70 128GB Black) - Posted 4 years ago

“Very polite & helpful assistant, easy to deal with.”

(Samsung Galaxy A50 128GB Black) - Posted 4 years ago

Thank you for your positive review, is there anything we could have done to change your star rating from a 4 to 5? E2Save

Posted 4 years ago

“Awesome! Got myself a Google Poxel 3XL, didn’t have to pay anything upfront and saved a fortune on the contract. Customer Service was great on the phone and helped me get what I wanted. Tried to order online but there was an issue hence the 4 stars if it had gone through I would have given 5 stars.”

(Google Pixel 3 XL 64GB Clearly White) - Posted 4 years ago

Thank you for your review, we do appreciate your feedback. E2 save

Posted 4 years ago

“Helpful and easy to order. Delivery was delayed by a day but I was kept fully up to date.”

(Google Pixel 3a 64GB Clearly White) - Posted 4 years ago

“Good sewis with nice deals”

(Samsung Galaxy S10 128GB Prism Black) - Posted 4 years ago

“Easy to use... Great savings and choice...although i ordered on a saturday and i am still waiting come wednesday but thats more to say about dpd. Overall great service so far...”

(Honor Play Blue) - Posted 4 years ago

“Super i very happy”

(Huawei P30 128GB Breathing Crystal) - Posted 4 years ago

“Why do I have too buy the nano SIM? The phone is excellent.”

(Samsung Galaxy J6 2018 Black) - Posted 5 years ago

Hi there Stephen, It looks like your phone is set up and working ok, I can see that the handset is connected to Vodafone so it appears that the SIM Card you are currently using is fine. If you are having any difficulty and need some assistance, please drop us an email to Reviews@e2save.com and we'll get started on a fix right away. Please include your full name, address, post code, mobile number and email address to get us started. Thanks, Moh - e2Save

Posted 5 years ago

“I have just recently gone to E2save good service Tescos wouldn't let me upgrade cause not great credit history and cause I paid my contract by debit card and direct debit wouldn't let me despite paying off phone do there loss.”

(Samsung Galaxy J6 2018 Gold) - Posted 5 years ago

“Fantastic service. Arrived quickly. Lovely phone”

(Samsung Galaxy S8 Pink Gold) - Posted 5 years ago

“First phone was broken but the return and replacement were sent quickly so can’t fault them Easy process and best value package Happy and would recommend them again”

(Apple IPhone SE 32GB Rose Gold) - Posted 5 years ago

“handset excellent not too sure about claiming discount back a bit complicated”

(Samsung Galaxy S6 32GB Black Refurbished) - Posted 6 years ago

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E2save is rated 4.4 based on 4,638 reviews