i wish you all look carefully your device that they have delivered a refurbished European version device instead of of what you may have ordered a brand new UK version. ordered this A71 Brand new UK version with pay monthly line rental and what they delivered is refurbished device seems to be used one with broken company seal and original packaging, arranged for exchange and requested to send me what i ordered the brand new UK version and its unbelievable, they sent me the same, what a crape customer service, i had to arrange it return it again and see what they will send me now..