I ordered an O2 iPhone 6s through E2save but received an email stating that my application had been rejected due to a credit check. O2 told me they never received my application and no credit check was carried out. E2save then told me that there was an admin error due to a system glitch and the email was sent by mistake. The email caused me a lot of hassle and confusion. In future, please don't send customers emails stating that the rejection was due to a credit check when it was due to a system error. Thankfully, E2save supplied my iPhone second time around, but it would have been far better to get it right first time.
8 years ago
E2save has a
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