Phone arrived with a SIM card that wasn't active. Spent 1 hour on phone to O2 and another 1.5 hours queuing to get through to E2Save to get sorted. Person on phone was good, and handled me well as I was somewhat upset with the situation. Tried to tell me that it was going to take 5 days to sort, which was unacceptable. They phoned O2 whilst I was on hold and got it to be sorted next day. No offer of any good will gesture for me wasting an afternoon of my day off sorting out, what is basically 101 of mobile phone sales, one that is connected!
7 years ago
E2save has a
4.4
average rating
from
4,638
reviews
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