E2save Reviews

4.4 Rating 4,636 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,636 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No android charger so has to buy on before I could use my phone”

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(Samsung Galaxy S24 128GB Onyx Black) - Posted 1 day ago

“Exactly what I wanted”

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(Vodafone-Sim-Only-Deals) - Posted 3 days ago

“I have been using this company for last 2 years having had cashback claims for sim only deal. I have never experienced delays and using their site to upload your bill direct to them for the cashback has been a great success.”

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(Vodafone-Sim-Only-Deals) - Posted 1 week ago

“tried to help me with a problem”

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(Apple IPhone 12 64GB Black) - Posted 1 week ago

Hi Ian Thank you for your review Thank you for reaching out to us to let you know of your experience It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear the issue with your order and I'm sorry we are unable to help with your port. Thank you for taking the time to speak to me today. Kind regards Roshni | Mobiles.co.uk

Posted 1 week ago

“Very happy with E2save. Fast and efficient service . Won’t get a better deal anywhere . 5 stars .”

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(Apple IPhone 15 Pro Max 256GB Blue Titanium) - Posted 1 week ago

“First class service. Phone came the next day, correct colour and old number had been transferred over.”

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(Apple IPhone 12 64GB Purple) - Posted 1 week ago

“Brilliant customer service”

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(Apple IPhone 14 128GB Midnight) - Posted 2 weeks ago

“Quick, easy and good comms throughout. I kept my old number and it was smoothly processed with no issues.”

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(Apple IPhone 15 128GB Pink) - Posted 2 weeks ago

“Issue free and quick delivery”

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(Apple IPhone 14 128GB Midnight) - Posted 2 weeks ago

“Great”

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(Samsung Galaxy A15 Black) - Posted 2 weeks ago

“Happy with the service from applying to receiving my order.”

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(Samsung Galaxy S23 FE 128GB Purple) - Posted 3 weeks ago

“Fast and professional service throughout. Will use again.”

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(Motorola G54 5G Midnight Blue) - Posted 3 weeks ago

“Surprised because my credit score is down .. but very grateful . Thank you”

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(Samsung Galaxy Z Flip5 5G 256GB Cream) - Posted 3 weeks ago

“Excellent service, Website straight forward, quick responses and excellent offers”

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(Samsung Galaxy S23 FE 256GB Purple) - Posted 1 month ago

“Customer service very poor. Was on phone for an hour before I was attended. I will not make that mistake again”

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(Samsung Galaxy S24 Plus 256GB Onyx Black) - Posted 1 month ago

Hi Charles Thank you for your review At e2save we pride ourselves at putting the customers at the heart of everything we do and unfortunately, we have fallen short on this occasion which we apologise for. I'm sorry for for the delay with our Customer support team I appreciate how disappointing this must be for you. I’d like to assist you today, however you were unable to take my call. As a result, I have sent you an email so we can discuss this further. I look forward to hearing from you. Roshni | e2save.com

Posted 1 month ago

“Order was completed swiftly and delivery completed next day. I m delighted with my Iphone 14. First class service from E2save.”

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(Apple IPhone 14 128GB Blue) - Posted 1 month ago

“Good value for money,& quite straight forward process, even for a non-techy older person like me. Only slight dislike was internet only access for queries etc. so had to experience the chat bots & waiting for real person interchange whenever I was uncertain about something. Happy to recommend E2save.”

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(Google Pixel 7A 128GB Charcoal) - Posted 1 month ago

“Very happy with my Pixel8 pro phone contract from E2save the whole process was seamless, phone and SIM delivered day after payment had been processed and my old number was ported by Id mobile on the prearranged date,I was a little unfamiliar with the company but any fears were allayed after finding them to be a subsidiary of much larger parent company.”

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(Google Pixel 8 Pro 128GB Obsidian) - Posted 1 month ago

“All on time and no issues”

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(Samsung Galaxy S23 FE 256GB Purple) - Posted 1 month ago

“Complicated ordering process. Would not recommend.”

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(Id-sim-only-deals) - Posted 1 month ago

Hello Elle Thank you for your review. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’m sorry to hear the order process was complicated. If you have the time I’d like discuss this further, however you were unable to take my call. As a result, I have sent you an email. Kind regards, Chris | e2Save.com

Posted 1 month ago

E2save is rated 4.4 based on 4,636 reviews