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E2save Reviews

4.4 Rating 4,702 Reviews
87 %
of reviewers recommend E2save
4.4
Based on 4,702 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read E2save Reviews
Anonymous
Anonymous  // 01/01/2019
god knows how you did it but you managed to loose my number. i spent 2 days pleading with ee to give my number of over 20 years back to me! on the plus side your sales team spoke to me very well, did a good financial deal and delivered the new phone as promised! kind regards, tony.
Helpful Report
(Apple IPhone 6 32GB Space Grey) - Posted 7 years ago
Hi Anthony, I’m really sorry to hear about the issues you faced with your number. Your network provider deals with porting and this isn’t something we have any influence over. We value customer feed-back and thank you for your review. Chris | e2save Customer Support team
Posted 7 years ago
Hi Anthony, I’m really sorry to hear about the issues you faced with your number. Your network provider deals with porting and this isn’t something we have any influence over. We value customer feed-back and thank you for your review. Chris | e2save Customer Support team
Posted 7 years ago
Phoned about deal seen online and was yold offer was expired. I then irdered the phone and it arrived next day! Not impressed!
Helpful Report
(Apple IPhone 6 32GB Space Grey) - Posted 7 years ago
Hi Pawan, Thank you for your review. First of all we’d like to apologise for the situation. Our deals are always changing and I’m sorry if the agent you spoke to provided incorrect information. We value customer feed-back and thank you for bringing this to our attention. Chris | e2save Customer Support team
Posted 7 years ago
Hi Pawan, Thank you for your review. First of all we’d like to apologise for the situation. Our deals are always changing and I’m sorry if the agent you spoke to provided incorrect information. We value customer feed-back and thank you for bringing this to our attention. Chris | e2save Customer Support team
Posted 7 years ago
Swift service, delivery and great phone.
Helpful Report
(Apple IPhone 6 32GB Space Grey) - Posted 7 years ago
Hello Helen, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris | e2save Customer Support team
Posted 7 years ago
Helpful, polite and knowledgable staff
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(Samsung Galaxy A3 2017 Black) - Posted 7 years ago
Hi, Our friendly staff are not just a lovely bunch, they’re pros at finding quality deals, offering expert advice, and making your day. We’re delighted to hear we’ve put a smile on your face and a skip in your step, and will be sure to keep up the good work. Thanks for your review. Chris | e2save Customer Support team
Posted 7 years ago
E2save is an incredible company that unlike other companies that see you as a statistic or a profit, E2save treated me like a human that matters and could not do enough for me, I already had a cracking deal from them which nobody could match anywhere and I mean anywhere E2save made it even sweeter by giving me a further promotion code to save even more money.All in all ten out ten companies with colleagues who care thank you E2save.
Helpful Report
(Apple IPhone 6 32GB Space Grey) - Posted 7 years ago
Hi Somer, Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Forever yours Chris | e2save Customer Support team
Posted 7 years ago
Claimed to be calling from Carphone Warehouse. Applied the deal to the incorrect account, actually increasing by charges. Staff agreed to carry out actions they did not follow through on. Absolutely dire !!
Helpful Report
(Apple IPhone 6s 32GB Space Grey) - Posted 7 years ago
Hello, Thank you for your review and for accepting my call today. I’m sorry to hear about the issues you experienced with your order and understand how frustrating this must be for you. Thank you for your patience whilst we investigate this for you. Chris | e2save Customer Support team
Posted 7 years ago
Brilliant service. Ordered Friday at 5pm delivered and working by 11am Saturday.
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Posted 7 years ago
Brilliant fast service. I ordered at 5pm on a Friday and it was still with me next day at 11am. On a Saturday is amazing.
Helpful Report
(Apple IPhone 6 32GB Space Grey) - Posted 7 years ago
Hi Mark, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Leona |e2save Customer Support team
Posted 7 years ago
Fantastic communication, knew exactly what was happening ever few hours with my order. Fantastic product at the best price on the market !!! Defo recommend!!!
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(Apple IPhone 6 32GB Space Grey) - Posted 7 years ago
Hello Rebecca, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | e2save Customer Support team
Posted 7 years ago
My first online application was rejected by the network operator, I wanted to quit, but I was contacted by your costumer support dep. who give me another option from a different network operator and everything it is sorted now.And I got my new phone next day :) Thank you, Ovidiu
Helpful Report
(Motorola Moto G5 Plus Grey) - Posted 7 years ago
Hi Ovidiu, Our friendly staff are not just a lovely bunch, they’re pros at finding quality deals, offering expert advice, and making your day. We’re delighted to hear we’ve put a smile on your face and a skip in your step, and will be sure to keep up the good work. Thanks for returning the favour, you’ve put a smile on our face too. Ryan |e2save Customer Support team
Posted 7 years ago
Fast and relly nice customer service
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(Samsung Galaxy J3 2016 Black) - Posted 7 years ago
Hi Magdalena, Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Kind regards, Ryan |e2save Customer Support team
Posted 7 years ago
Really fast service on the delivery of my new phone. Great deal on the price of the contract!!
Helpful Report
(Apple IPhone 6 32GB Space Grey) - Posted 7 years ago
Hi Steve, We like to pat ourselves on the back for getting things right, but have to hand this to DPD for such a super speedy delivery. Although… we’ll take credit for choosing them as your courier, only the best is good enough for our customers. We’ll all friends here. Ryan|e2save Customer Support team
Posted 7 years ago
My old iPhone stopped working on a Sunday. I found a great deal on e2save for an iPhone SE that evening. I placed the order about 8 pm fully expecting to be without a phone until Tuesday, to my surprise it arrived by lunchtime the next day. Fantastic service!
Helpful Report
(Apple IPhone SE 32GB Space Grey) - Posted 7 years ago
Hi Anthony, Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Kind regards, Ryan |e2save Customer Support team
Posted 7 years ago
Good price good deals
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Posted 7 years ago
for being a customer with E2save for many years, I have save a lot of money, also the customer service I have experienced is very professional.
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(Apple IPhone 6 32GB Space Grey) - Posted 7 years ago
Hi Naiem, Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Forever yours Chris |e2save Customer Support team
Posted 7 years ago
Very efficient
Helpful Report
(Apple IPhone 7 32GB Rose Gold) - Posted 7 years ago
Hello Lesley, We’re really pleased to hear you found our service efficient. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris |e2save Customer Support team
Posted 7 years ago
Good liked
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(Apple IPhone 6 32GB Space Grey) - Posted 7 years ago
Hello Shozidur, We’re pleased you’re happy with the service we provide. Thanks for taking the time to leave a review, it’s greatly appreciated. Chris | e2save Customer Support team
Posted 7 years ago
The person I spoke to was really nice and chatted with me about other things which didn't make it like an annoying sales call. They answered all my questions etc and didn't try to push stuff onto me that I didn't want. I got my new iPhone the next day as promised and am very happy.
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(Apple IPhone 7 Plus 128GB Black) - Posted 7 years ago
Hi Siobhan, Our friendly staff are not just a lovely bunch, they’re pros at finding quality deals, offering expert advice, and making your day. We’re delighted to hear we’ve put a smile on your face and a skip in your step, and will be sure to keep up the good work. Thanks for returning the favour, you’ve put a smile on our face too. Chris |e2save Customer Support team
Posted 7 years ago
Very easy to use and apply.. very fast response.. had my new phone the following day.. would definitely recommend to anyone.. thanks e2save
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(Apple IPhone 7 32GB Rose Gold) - Posted 7 years ago
Hello Jessica, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | e2save Customer Support team
Posted 7 years ago
good communication excellent information nice [phone.
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(Apple IPhone 6 32GB Space Grey) - Posted 7 years ago
Hello James, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | e2save Customer Support team
Posted 7 years ago
E2save is rated 4.4 based on 4,702 reviews