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E2save Reviews

4.4 Rating 4,717 Reviews
87 %
of reviewers recommend E2save
4.4
Based on 4,717 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read E2save Reviews
Anonymous
Anonymous  // 01/01/2019
Phone Ordered and delivered very quickly. Excellent service and response
Helpful Report
(Samsung Galaxy S7 Edge Silver) - Posted 8 years ago
Hello Simon, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy | e2save Customer Support team
Posted 8 years ago
Absolutely brilliant service, kept up today with my order status, easy to navigate through the web site and select the right phone and tariff, another fantastic thing was I able tho get the phone delivered to my work address and I was also kept up to date of a time it would be delivered and I could follow my delivery with live tracking, if only all my orders online were this simple and hassle free. You're a real credit to online shopping
Helpful Report
(Apple IPhone 6 16GB Grey Refurb) - Posted 8 years ago
Hello Glenn Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy e2save Customer Support team
Posted 8 years ago
Phone arrived really quickly. I paid extra for a specific time slot, although they still tried to deliver at a different time. Courier company sorted it out though. Hassle free nearly all the way, would definitely recommend.
Helpful Report
(Samsung Galaxy A5 2016 Black) - Posted 8 years ago
Hello Claire We’re really sorry to hear DPD tried to deliver the parcel at the wrong time. We’re happy to hear DPD have resolved this and your parcel has now arrived; we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy e2save Customer Support team
Posted 8 years ago
Quick and straightforward transaction which was processed speedily. Delivery arrangements made easily and regularly informed of progress.
Helpful Report
(Apple IPhone 6 64GB Silver) - Posted 8 years ago
Hi Richard We like to pat ourselves on the back for getting things right, but have to hand this to DPD for such a super speedy delivery. Although… we’ll take credit for choosing them as your courier, only the best is good enough for our customers. We’ll all friends here. Amy |e2save Customer Support team
Posted 8 years ago
I called up the customer service because the website at that time was having some issue. I was amazed by the way the agent took the call forward as if having years of experience in the job - calm and with full control of the situation. Was very happy at the end that they completed everything that was required in a very short period of time and everything was delivered within the time-frames mentioned. Excellent.
Helpful Report
(Apple IPhone SE 16GB Space Grey) - Posted 8 years ago
Hi Evert Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team
Posted 8 years ago
Hi -bought an iPhone SE for my Daughter on Friday 3rd June at about 15.30 from E2save .After looking around my local mobile phone shops at lunchtime, who all said that Apple hadn't made enough SE's and couldn't get me one until the end of June at the earliest,we came home and looked online & found E2save's website. I spoke to a lovely lady who said she would call me back and proceeded to help me with my order,which all went smoothly. I received the phone by carrier Monday morning ( had time slot,so didn't have to stay in for it...) & my Daughters very happy with it as I am with the service.I will be using E2save again and have already told Family and friends how good and easy it is to buy from you.Keep up the good work and thanks again for all your help. Regards, M.Nequest
Helpful Report
(Apple IPhone SE 64GB Gold) - Posted 8 years ago
Hi Martyn We're really pleased you are happy with the service we provide and thank you for recommending us to your friends and family! We hope your daughter is enjoying her new iPhone. Amy|e2save Customer Support team
Posted 8 years ago
Phone arrived next day xbox arrived day after got txt alerts on eveything and emails very fast efficiant one happy bou for his birthday x
Helpful Report
(Microsoft Lumia 550 Black) - Posted 8 years ago
Hi Samantha Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. We hope your son enjoyed his birthday! Amy |e2save Customer Support team
Posted 8 years ago
awesome very fast servive easy to do and done in minuets and awsome
Helpful Report
(Sony Xperia M4 Aqua Black) - Posted 8 years ago
Hello Andrew We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Amy e2save Customer Support team
Posted 8 years ago
excellent service no hassle all was easy and straight forward had phone next day and was using it awesome like *****
Helpful Report
(Sony Xperia M4 Aqua Black) - Posted 8 years ago
Hello Andrew We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Amy e2save Customer Support team
Posted 8 years ago
Quick and easy to place the order, quick reply in regards to the order going through. Great customer service by the people who have contacted me in regards to my order. Would highly recommend to everyone i know.
Helpful Report
(Samsung Galaxy S7 Edge Gold) - Posted 8 years ago
Hi Rizwaan We don’t hang about as we know you’re just as excited about receiving your gadget, as we are about having you as a customer. Although delivery is free, we don’t scrimp on service so you benefit from the cheapest deal and next day delivery with the help of our super-fast processing skills. Thanks for sharing the love, we think you’re fantastic too. Amy |e2save Customer Support team
Posted 8 years ago
I found my experience with e2save very pleasant. At first I tried placing my order online but due to site issues I had to call. I got through to a very helpful and polite young gentleman who quickly found the deal I was initially looking at on the website. The order was processed and the handset reached me the following morning. Great service, highly recommended ????????
Helpful Report
(Apple IPhone 6s 64GB Space Grey) - Posted 8 years ago
Hi Lewis We’re really sorry to hear our website was down when you tried to place your order but we are happy you got to speak to one of our sales advisors. Our friendly staff are not just a lovely bunch, they’re pros at finding quality deals, offering expert advice, and making your day. We’re delighted to hear we’ve put a smile on your face and a skip in your step, and will be sure to keep up the good work. Thanks for returning the favour, you’ve put a smile on our face too. Amy|e2save Customer Support team
Posted 8 years ago
The website is very user friendly. The service received and prompt delivery is excellent. This seems a very professional online retailer.
Helpful Report
(HTC 10 Grey) - Posted 8 years ago
Hello Paul Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy e2save Customer Support team
Posted 8 years ago
excellent 5 star was providing and delivery was on time with online tracking system.
Helpful Report
(Samsung Galaxy S7 Edge Silver) - Posted 8 years ago
Hi Habibullah We like to pat ourselves on the back for getting things right, but have to hand this to DPD for such a super speedy delivery. Although… we’ll take credit for choosing them as your courier, only the best is good enough for our customers. We’ll all friends here. Amy |e2save Customer Support team
Posted 8 years ago
Esave give the best deals better than going direct to the mobile providers. Phone arrived the next day and dealing with them was so easy. Love my new phone. Thank you esave. I've already recommended you!
Helpful Report
(Apple IPhone 6 64GB Space Grey) - Posted 8 years ago
Hi Samantha Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Forever yours Amy |e2save Customer Support team
Posted 8 years ago
I was amazed at how easy the whole process was. Ordering was clear and simple, delivery was fast. I had a query and Customer Services answered rapidly and gave me complete confidence in my purchase.
Helpful Report
(Apple IPhone 6s 16GB Gold Refurb) - Posted 8 years ago
Hi Nicola We don’t hang about as we know you’re just as excited about receiving your gadget, as we are about having you as a customer. Although delivery is free, we don’t scrimp on service so you benefit from the cheapest deal and next day delivery with the help of our super-fast processing skills. Thanks for sharing the love, we think you’re fantastic too. Amy |e2save Customer Support team
Posted 8 years ago
The transaction was excellent and everything was as detailed on the site, delivery was as promised, would thoroughly recomend
Helpful Report
(Apple IPhone 4s 8GB Black Refurbished) - Posted 8 years ago
Hello Margaret, We’re really pleased you’re happy with your new gadget. Thanks for taking the time to leave such a positive review. Chris | e2save Customer Support team
Posted 8 years ago
Good cashback sim only deals, easy to submit cashback bills.
Helpful Report
(Apple IPhone 5s 16GB Space Grey) - Posted 8 years ago
Hello Mazia, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | e2save Customer Support team
Posted 8 years ago
Good deals, and easy to submit cashback claims online.
Helpful Report
(Apple IPhone 5s 16GB Space Grey) - Posted 8 years ago
Hello Mazia, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | e2save Customer Support team
Posted 8 years ago
I find dealing with e2save quite straight forward, submitting my bills no problem.
Helpful Report
(Apple IPhone 5s 16GB Space Grey) - Posted 8 years ago
Hello Mazia, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | e2save Customer Support team
Posted 8 years ago
very easy and fast transaction competitive price just what I was looking for
Helpful Report
(Apple IPhone 6 16GB Space Grey) - Posted 8 years ago
Hi Gary, We’re so pleased to hear you got a cracking deal on some awesome tech, all in the knowledge that you’re in safe hands. We just wanted to say a big thanks for taking the time to leave such a positive review, it’s truly appreciated. We hope you’re enjoying your new phone. Chris | e2save Customer Support team
Posted 8 years ago
E2save is rated 4.4 based on 4,717 reviews