E2save Reviews

4.4 Rating 4,691 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,691 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“Purchasing process fairly straight forward. One hiccup was not receiving any confirmation emails as they went to .com As opposed to my .co.uk maybes a system error. Delivery was quick with dpd and tracking emails texts good to follow. Overall decent process for buying and setting up apart from the one mishap which meant my new O2 username was sent to another email address which was not mine”

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(LG G4 Brown Leather) - Posted 9 years ago

“Very Fast Delivery. Amazing prices on Phones and contracts if you're prepared todo a tiny bit of work sometimes with redemption cashbacks. Unlimited minutes and texts etc for £10.90 with the latest Lumia 640 - what's not to like??”

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(Microsoft Lumia 640 Black) - Posted 9 years ago

“Very good experience with esave after being refused elsewhere, quick and easy forms with fast decision.”

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(Apple IPhone 5c 8GB Pink) - Posted 9 years ago

“Good service and value for money. The product was offered cheaper than any other comparable shops.”

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(Huawei Ascend Y330 Black) - Posted 9 years ago

“I am not impressed with the phone I felt persuaded into buying. I upgraded using the telephone service and I would not be using the system again as I feel I was given information that is not correct. I was given a run through of the specification and as far as I am concerned the phone does not work as though it should. Now I am stuck with this phone until my next upgrade is due.”

Helpful Report

(Sony Xperia Z3 Compact Green) - Posted 9 years ago

Hello Margaret, Thank you for your review. I’m sorry to hear that you feel that you weren’t advised correctly regarding your handset. I have tried to contact you this morning but unfortunately you were unavailable. If you would like to discuss this further, I would kindly ask that you confirm the best time to reach you. I look forward to hearing from you. Kind regards, Clare | e2save customer support

Posted 9 years ago

“Was very speedy service, no issues, enjoying my new phone. Thanks”

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(Apple IPhone 6 16GB Silver) - Posted 9 years ago

“Hi very good it it fast very happy with it thanks tom”

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(Apple IPhone 5c 8GB Blue) - Posted 9 years ago

“Great customer service when I'd made a mistake on my order...happy to help. Speedy delivery and all products as described. They have some fantastic deals...Don't miss out! :-)”

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(Nokia 105 Black) - Posted 9 years ago

“Very quick and friendly service, I placed 2 orders on 2 separate days, I am happy to say they were both here within 48 hours of my order being placed. I received full updates on both orders the whole way though the process right up until an email and text to confirm my delivery time (which was very accurate). Amazing service will definitely use again and I've recommended to family and friends”

Helpful Report

(Apple IPhone 5s 16GB Gold Refurbished) - Posted 9 years ago

“You contacted me to offer me an updated contract and new mobile phone. You actually told me you were from EE, which was my current provider. At no time did you tell me that you were not EE. I had no reason not to accept your offer, thinking that you were my current provider. You then sent me a phone that had been out of service by EE for at least 7 months. Once I realised you were not EE and I did not wish to accept your offer and contract, I contacted you and sent the mobile back to you. I have now been without a working phone for 3 days and I have no idea what will happen next. I am going to report your service to Trading Standards as you are working fraudulently and you have left me in a great deal of mess to sort out.”

Helpful Report

(Samsung Galaxy S3 Mini Blue) - Posted 9 years ago

Hello Gail, Thank you for your review. I’m sorry to hear that you feel that you weren’t advised who was contacting you and that you had upgraded with a third party company rather than directly with EE, I understand the concern this would cause. I have tried to contact you this morning but unfortunately you were unavailable. If you would like to discuss this further, I would kindly ask that you confirm the best time to reach you. You are also able to reactivate your sim by contacting EE and asking for a “Sim Correction”. Apologies for any inconvenience caused. Kind regards, Grace | e2save customer support

Posted 9 years ago

“Very good service I ordered phone in the evening and i got it next day.”

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(Microsoft Lumia 640 Orange) - Posted 9 years ago

“Quick easy to use website and the delivery driver contacted me via email to confirm delivery within an hour slot ... perfect. .. I wish all deliveries where ad easy! :O)”

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(Samsung Galaxy Note 4 Black) - Posted 9 years ago

“Good and easy service. Friendly professional staff. Will probably use again soon.”

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(Sony Xperia E3 White) - Posted 9 years ago

“I found an excellent deal with e2save and it was an easy stress-free service.”

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(Sony Xperia Z3 White) - Posted 9 years ago

“Hi very great it is very fast very happy with it thanks Tom”

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(Apple IPhone 5c 8GB Blue) - Posted 9 years ago

“The best side to buy any contract cheaper and faster.”

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(Samsung Galaxy Note 4 Black) - Posted 9 years ago

“Was a nightmare trying to get a hold of e2 save to enquire about my order.. Also was told £46 a month from e2 save and got a text from EE saying it was going to be £49.99”

Helpful Report

(Apple IPhone 6 64GB Gold) - Posted 9 years ago

Hello Shaun, Thank you for your review. I'm sorry to hear that you have experienced difficulties when trying to contact us. Customer's are also able to send us an email through their online login area which is accessed via our website. I have tried to contact you this afternoon by phone but unfortunately you weren't available. So that we can investigate why EE have quoted you a different tariff price, please provide us with the best time to reach you. Apologies for any inconvenience or concern caused. Kind regards, Grace | e2save

Posted 9 years ago

“Very friendly staff but very poor service. I have been promised delivery for four days and still waiting. Will be cancelling order if the item doesn't arrive today.”

Helpful Report

(Huawei Ascend Y330 Black) - Posted 9 years ago

Hello Iain, Thank you for your review. I'm sorry to hear that you haven't been advised of your expected delivery date, I hope this has now been resolved. I have tried to contact you this morning by phone but unfortunately you weren't available. If you require any further assistance please do not hesitate to contact our customer support team. Apologies for any inconvenience caused. Kind regards, Grace | e2save

Posted 9 years ago

“Other than a slight hiccup in the ordering process. I was overall pleased with the service received and more than happy with the product. Prompt delivery that suited my needs.”

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(Apple IPhone 6 16GB Space Grey) - Posted 9 years ago

“Provided me with the phone and tariff I wanted, excellent and fast delivery service and seamless transfer of number. Couldn't be happier thank you!”

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(Apple IPhone 6 64GB Silver) - Posted 9 years ago

E2save is rated 4.4 based on 4,691 reviews