E2save Reviews

4.4 Rating 4,702 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“I ordered a new phone last Thursday,requesting delivery on Saturday. The phone was unsuccessfully delivered on the Friday, when I wasn’t in. No one at E2save was able to help on the phone over the weekend and so Monday I still don’t have my order and will have to wait in another day to sort it out. Will not use your company again.”

Helpful Report

(Apple IPhone XR 64GB White) - Posted 5 years ago

Hi Alison, We are sorry to hear this. Unsure why DPD had tried to deliver this on Friday when you had requested for it to be delivered on Saturday. If this has still not been resolved, please email us at Reviews@e2save.com with the following details: -Your Full Name -Your Full Address including Postcode -Email Address -Order number Thanks Mohsin E2Save

Posted 5 years ago

“Very efficient and quick service.”

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(Apple IPhone 7 32GB Rose Gold) - Posted 5 years ago

“Very good service”

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(Apple IPhone XR 128GB Red Refurbished) - Posted 5 years ago

“New customer & already off to a bad start! 3 phone calls today to try & set up my new account as it will not let me do it on line for some reason. Each time told to try later but what complicates matters is that I could barely understand each customer service rep due to their very heavy accents! Not impressed!!”

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(Apple IPhone 6s 32GB Rose Gold) - Posted 5 years ago

“I was cheated, the contract was to be £ 20 not £ 21 and the date was 2gb, not 1gb”

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(Apple IPhone 7 32GB Rose Gold) - Posted 5 years ago

“It’s a brilliant phone and it was delivered quick xx”

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(Apple IPhone 7 32GB Gold) - Posted 5 years ago

“Nice and quick”

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(Oppo Reno Z 128GB Black) - Posted 5 years ago

“fabulous service, very helpful. phone was ordered on a saturday and was with me on the monday. E2save are absolutely faultless, thankyou and I would highly recommend these guys 🙂🙂🙂”

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(Apple IPhone 7 Plus 32GB Black) - Posted 5 years ago

“Brilliant service, quick delivery, excellent offers. Couldn't find fault if I tried”

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(Huawei Mate 20 Pro 128GB Twilight) - Posted 5 years ago

“Shocking service”

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(Apple IPhone 6s 32GB Space Grey) - Posted 5 years ago

“Very good price on the handset, and very cheap line rental. Great customer service which sorted any issues or queries I had.”

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(Apple IPhone 6s 32GB Space Grey) - Posted 5 years ago

“Great phone. Fast delivery. Professional services”

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(Oppo Reno 256GB Black) - Posted 5 years ago

“Fantastic deal and fast delivery Would highly recommend”

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(Apple IPhone 7 32GB Gold) - Posted 5 years ago

“Very prompt, polite and efficient.”

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(Apple IPhone 7 32GB Black) - Posted 5 years ago

“Great service, easy set up & speedy delivery”

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(Apple IPhone 7 32GB Black) - Posted 5 years ago

“Easy to order and phone arrived very promptly”

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(Samsung Galaxy A70 128GB White) - Posted 5 years ago

“V good. No problem, well done”

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(Samsung Galaxy A70 128GB Blue) - Posted 5 years ago

“Placed an online order and all went well, very easy. received a call that my choice of network/handset wasn't available so did I wasn't to change this, that was arranged, also very easily. delivery then became an issue as it wasn't delivered on the day I had chosen, the customer service agent suggested that I had selected "next day" and that a Saturday delivery would cost more. When trying to reply to this email, though, the address was undeliverable, tried 3 times and also as a direct email, rather than a reply. Good customer service job if customers can't reply, I wish my job was that easy! DPD have tried to deliver again today (Monday) still no-one at home and they would have known that If the email reply could have got through!”

Helpful Report

(Carphone Warehouse Samsung Galaxy S10e Essentials Bundle) - Posted 5 years ago

Hi Andrew, We are very sorry to hear this. We can get the delivery address changed for you on our end to whichever address is convenient for you. Please email us on Reviews@e2save.com with the following details so we can get this sorted for you: -Your full name -Full address including Postcode -Order number -Email address -Address and date where you would like the handset to be delivered Thanks Mohsin E2Save

Posted 5 years ago

Hi Andrew, We are sorry to hear this and apologise for the inconvenience. We can change the delivery address for you on our end, please email us on Reviews@e2save.com with the following details so we can get this sorted for you: -Your full name -Your full address including Postcode -Order number -Email address -the address you would like to change it to and date Thanks Mohsin E2Save

Posted 5 years ago

“Very good service. Reasonably priced and recommended on comparison websites.”

Helpful Report

(Apple IPhone 7 32GB Silver) - Posted 5 years ago

Hi Antoinette, Thank you for your kind words, however, we can see you have given us one star. Please email us on Reviews@e2save.com if you would like to discuss anything regarding any issues you have had. Thanks Mohsin E2save

Posted 5 years ago

“Quick delivery Working well Bit of hassle as must remember to claim back but worth while the saving made”

Helpful Report

(Samsung Galaxy A20e 32GB Coral) - Posted 5 years ago

E2save is rated 4.4 based on 4,702 reviews