E2save Reviews

4.4 Rating 4,691 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,691 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“Happy so far with service just in middle of setting phone up. Overall happy.”

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(Apple IPhone 6 16GB Silver) - Posted 9 years ago

“Dealt with promtley, very nice people in customer services who were very helpful. Phone arrived when they said, happy to deal with again. Would recommend to others.”

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(Apple IPhone 6 16GB Silver) - Posted 9 years ago

“I found dealing with the youth lady a breath of fresh air compared with most call centres nowadays. She made sure I was 100%satisfied with my order and even called to make sure I was pleased with my delivery and aim package.If only all call centres”

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(Samsung Galaxy A5 Black) - Posted 9 years ago

“Site was easy to understand and easy to use, good range of plans and some nice phones and gifts to choose from. Within days i had recieved my items and have been very happy with the services provided by e2 save.”

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(Apple IPhone 4s 8GB White) - Posted 9 years ago

“very good service”

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(Apple IPhone 5c 8GB White Refurbished) - Posted 9 years ago

“One word,Fantastic”

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(Samsung Galaxy S6 32GB Black) - Posted 9 years ago

“I have been using e2save for last 12 years for three of my lines but I am really disappointed with my last order as my IPHONE6 came in a CRAPPY paper packaging with no bubble package and NO Headphones! Mistake to go through the order Online with e2save. RM”

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(Apple IPhone 6 16GB Gold Refurb) - Posted 9 years ago

Hello Rekha, Thank you for your review. I have tried to contact you this morning in order to discuss this further but unfortunately you weren't available. I'm sorry to hear that your iPhone came in an unbranded box and that there was also no earphones included. If you ordered a refurbished product then we can't guarentee all of the accessories due to hygiene reasons and they are sent in a plain white box. So that we can arrange for some earphones to be sent, please advise on the best time to contact you. Apologies for any inconvenience caused. Kind regards, Grace | E2save

Posted 9 years ago

“Quick response no messing about five stars !!”

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(Apple IPhone 5c 8GB White) - Posted 9 years ago

“In my opinion the phone is not bad,compared to other phones.”

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(Sony Xperia E1 Black) - Posted 9 years ago

“Customer service was high quality, phone ordered was not though.”

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(Nokia Lumia 735 Orange) - Posted 9 years ago

“This phone does everything I want of a phone. It is quicker and has better definition than my previous phone and the camera is really good. Setting it up with everything I needed was a breeze. At the price I am paying why would anyone want an I-phone?”

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(Samsung Galaxy S3 Mini White) - Posted 9 years ago

“Excellent service”

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(Apple IPhone 6 64GB Grey Refurb) - Posted 9 years ago

“Brilliant”

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(Apple IPhone 6 64GB Grey Refurb) - Posted 9 years ago

“Absolutely FANTASTIC company! my phone order was promptly dealt with & despatched in no time. I wanted to return the phone & upgrade to the next model....with this request, e2save contacted me, granted this request, gave me instruction & I should be receiving my phone in the next couple of days. Dynamic & excellent customer services! I would recommend this company to all of my friends & family. It's quite refreshing to have found such a genuine mobile phone company! A* Many thanks e2save mobiles!”

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(Apple IPhone 6 16GB Space Grey) - Posted 9 years ago

“I was due for an upgrade and my initial dealings with carphone warehouse and the tele sale's operative was disappointing. He managed to completely get it wrong and I ended up with three lines on my account instead of my original two. He did not take the time to listen to the information I provided . Had he listened then I would not be out of pocket.”

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(Apple IPhone 5c 8GB Green) - Posted 9 years ago

Hello Ann, Thank you for taking my call moments ago. Thank you for the feedback and I’m pleased we could resolve the issues you had. Kind regards, Mohammed E2save support team

Posted 9 years ago

“Absolutely amazing 5* service! The phone was delivered fast, the application was straight forward and easy! Highly recommended to any new customers!”

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(Samsung Galaxy S4 Mini Black) - Posted 9 years ago

“Not happy with my order. I was informed that I would receive a Kindle Fire and based on this I placed my order. However when received today I received a basic kindle, which I already had. My order was placed on the basis that I would receive a Kindle Fire. I would like someone to contact me to discuss. I would either like to receive the item agreed and return the kindle I received or cancel the order completely. If there is a dispute I would request that you listen to the phone transcripts at the time I placed my order. PLEASE CONTACT ME ASAP - REGARDING TRANSACTION334745038, CUSTOMER LEAD 58703745. If you are promising one thing and delivering another I would not be inclinded to give favourable recommendations to anyone wish to use your services.”

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(Samsung Galaxy S5 Charcoal Black) - Posted 9 years ago

Hello Adrian, Thank you for taking my call moments ago. Thank you for letting me know it’s all been sorted. Kind regards, Mohammed E2save support team

Posted 9 years ago

“Great no problem spot on time should be great all round ideal deal and phone thanks ????”

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(Apple IPhone 4s 8GB White Refurbished) - Posted 9 years ago

“Great communication competitive prices very reliable”

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(Apple IPhone 4s 8GB White) - Posted 9 years ago

“Excellent customer service. Very pleased with my purchase.”

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(Apple IPhone 5c 8GB White) - Posted 9 years ago

E2save is rated 4.4 based on 4,691 reviews