E2save Reviews

4.4 Rating 4,715 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,715 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“Standard service of satisfactory quality..service could be improved by sending redemption details on a lettef Item was delivered free if charge and quickly”

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(Samsung Galaxy Young Red Refurbished) - Posted 10 years ago

“Just got a new deal very happy so far have never been let down by them”

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(Samsung Galaxy Young White Refurbished) - Posted 10 years ago

“VERY HELPFUL”

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(Samsung Galaxy Ace Black) - Posted 10 years ago

“what a shower of robbing *********ers get a cold call they say its the most upto date thing when it arrives its Not and then no contact phone number to try and clarify ANYTHING ...recommend not to buy from them”

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(Nokia Lumia 630 Orange) - Posted 10 years ago

“I ordered monthly contract on sunday and got delivered on Monday. Delivery was excellent since kept me updated on each stage. phone was in very good condition.”

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(Samsung Galaxy Young White Refurbished) - Posted 10 years ago

“Service given ok with one exception - Please ensure all future prospective customers are clearly made aware prior to purchase of upgrade that service provider, namely O2, disconnect your existing SIM card from network as new phone is dispatched with live new SIM card and bearing in mind delivery can take 3-5 days you are without a mobile phone for that period. I was not impressed. Tried to sort problem on live chat with both phone provider and network provider who each in turn blamed the other party.”

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(Apple IPhone 5s 16GB Silver) - Posted 10 years ago

Hello Angela, Thank you for your review. I tried to contact you today but you were unavailable. If the deal was an upgrade your number would always be retained and you wouldn’t be billed for 2 contracts however if you agreed to a new contract it’s the customers responsibility to cancel the previous deal to avoid any further charges. I agree with you that this could be made clearer for customers and have passed on your feedback to our sales teams. Kind regards Chris e2save.com support team

Posted 10 years ago

“Excellent customer services, They rang back when said so. Very helpful and felt they would go the extra mile, which doesn't happen now in customer services!!! Would purchase from them again. Highly recommend. Thanks.”

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(Nokia 105 Black) - Posted 10 years ago

“Asked for billing to be taken each month from credit card and the person I was talking to says she needed sort code so for this reason I will be retuning the phonealso it is quite difficult to open the phone to put battery in”

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(Nokia Lumia 530 Green) - Posted 10 years ago

Hello Anne, Thank you for your review and for taking the time to talk to me today. Unfortunately many networks do require a direct debit to accept payment otherwise you may be charged for an alternative method. Kind regards Chris e2save.com support team

Posted 10 years ago

“All a bit of a nightmare to say the least! Still ongoing problem with SIM card...want to keep my old no. They changed it!,,,ah.”

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(Samsung Galaxy S3 Mini White) - Posted 10 years ago

Hello Geraldine, Thank you for leaving a review. I’ve tried to contact you today but was unable to reach you. I can see that since your review you’ve set up a return. If you wish to speak to me regarding this please contact me for free using our live chat service via https://www.secure-mobiles.com/customer_login/login Kind regards Thomas e2save.com support team

Posted 10 years ago

“Very good. Very pleased with phone. BUT DPD delivery company did not print the address label off displaying the full address. This meant the delivery driver did not follow the easy address & it ended up in a totally different part of the business. Luckily after walking 15 minutes to collect it I recovered my delivery. They had printed the delivery label off cutting off most of the details and they dd not use the provided phone number. Stay away from DPD”

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(Sony Xperia Z3 Compact Black) - Posted 10 years ago

“Very friendly service”

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(Apple IPhone 4s 8GB White) - Posted 10 years ago

“Amazing delivery ordered before 6pm and delivered next day”

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(Sony Xperia Z3 Compact Black) - Posted 10 years ago

“It was very professional service, it was great doing business with e2 save.”

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(Samsung Galaxy S3 Blue) - Posted 10 years ago

“I received my note 4 on day of release. As promised. And they had the best deal on the internet. I will definitely use them again”

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(Samsung Galaxy Note 4 White) - Posted 10 years ago

“Awesome phone again from samsung teamed up with the outstanding service from e2save has made my wife happy again as she got her phone delivered quick and got her s5 to play with thanks samsung and e2save”

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(Samsung Galaxy S5 Charcoal Black) - Posted 10 years ago

“Good phone good features.”

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(Nokia Lumia 635 Orange) - Posted 10 years ago

“excellent”

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(Samsung Galaxy Young White Refurbished) - Posted 10 years ago

“very good service and price. have been using e2save for 10 years and no problem at all”

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(Samsung Galaxy Young White Refurbished) - Posted 10 years ago

“delivered my parcel to wrong address which meant someone else could have gone off with my phone. I rang e2save next day to ask where my delivery was which said it had been signed for and delivered which it had not been delivered to me. customer service was very poor i wait to speak to someone over 45 mins by which time i had to leave to go to work and my problem was still unsolved. due to these facts it is highly unlikely that i will be conduct business with this company and again, and was highly considering just cancelling the contract straight away. i had to solve the problem my self. not what i expect from and sub company of Carphone warehouse”

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(Samsung Galaxy Young Blue Refurbished) - Posted 10 years ago

Hello Jordan, Thank you for leaving a review. I’ve tried to contact you today to discuss the issue you’ve stated but was unable to reach you. If you wish to speak to me regarding this please contact me for free using our live chat service via https://www.secure-mobiles.com/customer_login/login Kind regards Thomas e2save.com support team

Posted 10 years ago

“Ordered my phone on Wednesday night and it was delivered this afternoon. I was kept informed about delivery every step of the way. Excellent service! Would definitely recommend e2save!”

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(Nokia Lumia 530 Black) - Posted 10 years ago

E2save is rated 4.4 based on 4,715 reviews