E2save Reviews

4.4 Rating 4,643 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,643 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt response and solution to resolving my issue of cancelling an order which was wrongly entered. Thank you.”

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(Apple IPhone 6 Plus 64GB Silver) - Posted 7 years ago

Hello Prakash, We’re really pleased you’re happy with the service we provide and that your order was cancelled quickly. Thanks for taking the time to leave a review, it’s greatly appreciated. Chris | e2save Customer Support team

Posted 7 years ago

“Quick & Convenient service.”

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(Apple IPhone 5s 16GB Silver Refurbished) - Posted 7 years ago

Hello Anonymous, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | e2save Customer Support team

Posted 7 years ago

“got my phone fast no problems”

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(Apple IPhone 5s 16GB Space Grey) - Posted 7 years ago

Hi Hayley We like to pat ourselves on the back for getting things right, but have to hand this to DPD for such a super speedy delivery. Although… we’ll take credit for choosing them as your courier, only the best is good enough for our customers. We’ll all friends here. Amy |e2save Customer Support team

Posted 7 years ago

“Easy to use website, good comparison”

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(Apple IPhone SE 64GB Rose Gold) - Posted 7 years ago

Hello Claire Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 7 years ago

“Really good deal and fast delivery.”

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(Samsung Galaxy S7 Edge Silver) - Posted 7 years ago

Hello Anonymous, We’re really pleased to hear your parcel arrived swiftly and that you found our service efficient. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | e2save Customer Support team

Posted 7 years ago

“Smart phone, smart price.”

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(Samsung Galaxy S7 Edge Silver) - Posted 7 years ago

Hello Paul, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | e2save Customer Support team

Posted 7 years ago

“Only just joined but good experience so far, wouldn't hesitate to recommend to a friend quick to resolve any problems too”

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(Samsung Galaxy S7 Edge Pink Gold) - Posted 7 years ago

Hello Kerry, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | e2save Customer Support team

Posted 7 years ago

“Only just joined but good experience so far, wouldn't hesitate to recommend to a friend. Quick to resolve any problems too”

Helpful Report

(Samsung Galaxy S7 Edge Pink Gold) - Posted 7 years ago

Hello Kerry, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave a review, it’s greatly appreciated. Chris | e2save Customer Support team

Posted 7 years ago

“Looked long and hard to find the best deal on my Galaxy S7, e2save were the best. The Web site was very slow in processing my order but that may have been because they were busy. The phone arrived the very next day at exactly the time that the carrier advised. So everything was good. The only thing that marred the whole transaction experience was my fault really, there was a £15 discount code that I should have entered into my shopping basket. I missed that because I thought I would need to enter it at checkout. So beware, enter your discount code (if you have one) in the shopping Cart at the beginning. I would recommend this company based on my experience to date. Happy shopping.”

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(Samsung Galaxy S7 Edge Silver) - Posted 7 years ago

Hi Steven Thanks for your kind words, this reconfirms we’re getting things right I have tried to call you today with regards to the £15.00 voucher code, but unfortunately there was no answer. Please call us on 01509 610 888 and we can arrange getting the payment refunded for you. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 7 years ago

“Really happy with my purchase, quality phone, speedy delivery and hassle free pac transfer.”

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(Apple IPhone SE 16GB Space Grey) - Posted 7 years ago

Hi Nigel We like to pat ourselves on the back for getting things right, but have to hand this to DPD for such a super speedy delivery. Although… we’ll take credit for choosing them as your courier, only the best is good enough for our customers. We’ll all friends here. Amy |e2save Customer Support team

Posted 7 years ago

“Overall good processing time. There was a code to use to get £15 of the handset cost. But there was no option to put this in.”

Helpful Report

(Samsung Galaxy S6 32GB Black) - Posted 7 years ago

Hello Jehangir Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves; it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 7 years ago

“Very quick and efficient service. Love the phone and package.”

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(Samsung Galaxy S7 Edge Black) - Posted 7 years ago

Hi Samantha, Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Kind regards, Chris | e2save Customer Support team

Posted 7 years ago

“Easy site to navigate, great offers in contracts and phones. I have used this site several times and recommended to many friends over the years.”

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(Samsung Galaxy S7 Pink Gold) - Posted 7 years ago

Hello Beverley, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | e2save Customer Support team

Posted 7 years ago

“Ordered Sunday. Showed Tuesday delivery but when processed became Monday! Obtained voucher from their site before going through money-saving site for £15 off. Smooth transaction.”

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(Samsung Galaxy S7 Edge Silver) - Posted 7 years ago

Hello Sahel, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | e2save Customer Support team

Posted 7 years ago

“Best price all round, would've given a higher star rating if it wasn't for the late delivery and my network provider through e2save slammed a £29 bundle charge on a phone line which was less than 24 hours old, not at all happy with that”

Helpful Report

(Samsung Galaxy S7 Edge Black) - Posted 7 years ago

Hi Shara, Thank you for your review, we’re happy to hear you got the best price on your latest contract. We apologise for the late delivery this will be looked into to. With regards to your higher bundle charge, we wouldn’t be adding any bundles with our tariffs so I recommend speaking to network. We hope you’re enjoying your new phone. I apologise for any inconvenience caused. Chris | e2save Customer Support team

Posted 7 years ago

“Very good service. Working out what you actually get phone, sim card and how to use these with new and existing phones is difficult but OK.”

Helpful Report

(Apple IPhone 6 16GB Silver) - Posted 7 years ago

Hello Julie, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | e2save Customer Support team

Posted 7 years ago

“I'm impressed by the service that E2Save provided when shopping for phone deals online. I was also able to take advantage of the massive discount on the upfront cost of my phone. The efficient delivery of my new phone through constant notifications from the time of dispatch was really reassuring.”

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(Apple IPhone SE 16GB Rose Gold) - Posted 7 years ago

Hello Irfat, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | e2save Customer Support team

Posted 7 years ago

“Very good and helpful and would definitely recommend to a friend”

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(Apple IPhone SE 64GB Rose Gold) - Posted 7 years ago

Hi Catherine Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Don’t forget to earn some extra cash by using the recommend a friend link on your online account! Forever yours Amy |e2save Customer Support team

Posted 7 years ago

“Great service delivered next day , friendly and polite person I dealt with was able to call back at an appropriate time to complete order”

Helpful Report

(Samsung Galaxy S7 Silver) - Posted 7 years ago

Hi John Our friendly staff are not just a lovely bunch, they’re pros at finding quality deals, offering expert advice, and making your day. We’re delighted to hear we’ve put a smile on your face and a skip in your step, and will be sure to keep up the good work. Thanks for returning the favour, you’ve put a smile on our face too. Amy |e2save Customer Support team

Posted 7 years ago

“I was very happy with the service provided so far however I don't think it is very professional to say you are calling from carphone warehouse when you blatantly aren't”

Helpful Report

(Apple IPhone 6 16GB Silver) - Posted 7 years ago

Hello Christian Thank you for taking the time to leave a review and we are happy to hear you are happy with our service. We are part of Carphone Warehouse, but it should be clearly stated on the call that we are e2save.com, I will make sure the call is listened to and fed back to the agent. We hope you’re enjoying your new gadget. Amy |e2save Customer Support team

Posted 7 years ago

E2save is rated 4.4 based on 4,643 reviews