E2save Reviews

4.4 Rating 4,691 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,691 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“Needed a cheap pay-as-you-go mobile and bundle as a 2nd phone for work. Order process and delivery were spot-on. I was even told by e-mail that it would arrive between 12 and 1 pm, and it was delivered at 12:30! Will definitely use again, and recommend to others.”

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(Nokia 105 Black) - Posted 9 years ago

“Great quick efficient service. Ordered a new phone on Sunday afternoon and received delivery the next day before lunch very quick!”

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(Samsung Galaxy S5 Mini Black) - Posted 9 years ago

“Really great deal, best I had seen online.. Super speedy delivery, always kept informed... Cant say anything bad! Definitely recommended..”

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(Microsoft Lumia 435 Black) - Posted 9 years ago

“Great service very quick delivery very pleased so far thanks”

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(Apple IPhone 5s 16GB Gold) - Posted 9 years ago

“A good product at a great price and delivered as promised, combined with excellent service from the sales advisor I spoke with. As they say "what's not to like". I will be reccomending friends and family.”

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(Sony Xperia Z3 Compact Black) - Posted 9 years ago

“Not what i fort it would be like mite be ok in the next coming weeks”

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(HTC Desire 620 Grey) - Posted 9 years ago

“Excellent service! Had deposit charge removed for me and delivered immediately. Will recommend. Thank you!”

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(Apple IPhone 6 16GB Silver Refurb) - Posted 9 years ago

“Very quick dispatch. Delivered to the time stated :) very very happy with this product and E2save”

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(Samsung Galaxy S5 Charcoal Black) - Posted 9 years ago

“Havent had any bother with e2save, any problems or queries ive had have been resolved quickly and sufficiently. Hope this service doesnt change if needed in the future thanx!”

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(Samsung Galaxy Young 2 Black) - Posted 9 years ago

“I got a good deal on a refinished iPhone 5s. Dealing with customer services is fine they are very helpful. The reason for the poor review is that I have had 2 handsets in a row that have been faulty. I am currently waiting on te third. I have had no problem getting an exchange but it is frustrating when they claim they are extensively tested.”

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(Apple IPhone 5s 16GB Space Grey Refurbished) - Posted 9 years ago

Hello Tom I’m sorry to hear of the difficulties experienced with your order. I’ve tried to call you today to discuss this in more detail and offer support if required, however you were unavailable. Should you still require assistance in resolving your query, I’ll be happy to call at a time that’s convenient for you. Kindly confirm a time you’re available to talk and I’ll be sure to contact you. I’ve in the office Monday to Friday next week between 10.30am and 5pm. Kind regards Rebecca | e2save Support team

Posted 9 years ago

“I have recently bought an Iphone 6 (refurbished phone) from E2save. It worked for one day and then would not work. It became dead fro 2 days and I phoned Customer Services on Saturday. They apologised and said it would be picked up on Monday and that I would get another one by Wednesday. It has still not been picked up even after calling them so many time and they telling me that it will be picked up today(Tuesday). I phoned at 5pm today and they said that it will be picked up tomorrow(Wednesday). I am without a phone and all my contacts are on my phone. I will not get a new phone by next week, they said. In the first place when E2save give out phones, are they not checked properly? I am not willing to pay a full month's tariff and am really mad at the way they have handled this thing.”

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(Apple IPhone 6 16GB Gold Refurb) - Posted 9 years ago

Hello Nisha Thanks for taking my call today, I’m pleased to hear everything has now been sorted with your order. I’d like to take this opportunity to apologise again for the difficulties you’ve experienced with the exchange of your mobile phone, I appreciate the inconvenience this must have caused you. If there’s anything more we can help with, please don’t hesitate to contact us; we’ll be happy to help. Kind regards Rebecca | e2save Support team

Posted 9 years ago

“I had chosen the phone I wanted as an upgrade on my O2 contract and was quoted a price that was much higher than expected and included a down payment as well. I conducted a search for a better deal and found this with e2save - no down payment and £6.50 a month cheaper despite still using the O2 network. I wasn't certain that I could purchase my phone through them as an upgrade on my existing contract, keeping the same number, so I called them and it was explained that I could and my order was processed straight away. It was simple and efficient and the phone arrived the next day as promised. Delighted with the service and cost saving so would definitely recommend.”

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(Apple IPhone 6 Plus 16GB Gold) - Posted 9 years ago

“Worst experience of my life! Phone wouldn't expect the sim swap so my first thought was the problem was with Vodafone as a didn't think for a minute it was the phone but Vodafone done checks and said i had been sent out a faulty phone 2 go 2 carphone warehouse as i was told i had 12 months warranty, carphone warehouse sent me 2 apple shop as they said i had 12 months warranty with apple, after 6 hours in 3 different shops with my 3 year old son i was 2 return the next day with proof of purchase before they could look at the phone which i didn't have as i got no paper work or receipt with the phone when it was delivered. Had 2 return to carphone warehouse the next day where they gave me receipt so i could prove 2 apple proof of purchase after another 4 hours it turned out the phone was faulty and they wanted £220 2 fix phone as there checks appeared no warranty on phone. After 2 days of hell i have returned the phone 2 e2save and still waiting on situation getting resolved and cant get a new contract or phone until this happens. I will never upgrade my phone over a phone again and will only ever do this through a phone shop in the future, the whole experience was very stressful and still is at the moment. Hopefully it will be resolved soon as i am close 2 tears and very frustrated even trying 2 contact e2save customers service team, waited an hour on hold just trying 2 speak with someone about they whole situation.”

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(Apple IPhone 6 16GB Gold Refurb) - Posted 9 years ago

Hello Donna I’d like to take this opportunity to apologise for the difficulties you’ve faced with the handset purchased through ourselves, I appreciate the disappointment this must have caused you. I hope this matter is now resolved to your satisfaction, however please don’t hesitate to contact me if there’s anything more you require; I’ll be happy to help. Kind regards Rebecca | e2save Support team

Posted 9 years ago

“Very easy to order on line and great delivery times. Good that you get an hour delivery slot so you're not hanging about all day.”

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(Apple IPhone 5s 16GB Gold) - Posted 9 years ago

“I had reservations with buying a refurbished iPhone but when my phone arrived it was in excellent condition. Yes it doesn't come in the original box and there are no headphones, but it was an as new iPhone. No marks, no scratches, perfect condition! I would happily recommend e2save to friends and family!”

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(Apple IPhone 6 16GB Grey Refurb) - Posted 9 years ago

“I bought 2 Iphone 6's and they arrived very quickly and on time. The lady I spoke to was very polite, knowledgable and helpful and so my transaction was done with no effort at all.”

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(Apple IPhone 6 64GB Grey Refurb) - Posted 9 years ago

“Very efficient service & next day delivery, daughter very happy with phone!”

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(Samsung Galaxy S4 Mini White) - Posted 9 years ago

“This was simplicity itself. I needed a Pay as You Go Phone, that is, when the credit runs down you Top Up - Simples as they say. And that is exactly what e2save delivered quickly and efficiently!”

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(Nokia 105 Blue) - Posted 9 years ago

“I am very happy with the overall survise and I got my phone the next day.”

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(HTC Desire 620 Grey) - Posted 9 years ago

“Absolutely brilliant.it took one day from me applying for a phone to actually receiving it.would recommend to anyone.”

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(Samsung Galaxy S5 Charcoal Black) - Posted 9 years ago

E2save is rated 4.4 based on 4,691 reviews