“Brill service nice and easy , actually really quick and easy on the phone to sort my upgrade and my phone was free unlike upgrading direct with 02 also a lot cheaper monthly contract hi5 to you guys”

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(Apple IPhone 6 16GB Silver) - Posted 9 years ago

“Upgrading my phone was easy and the deal was right”

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(Apple IPhone 6 16GB Silver) - Posted 9 years ago

“Very helpful and very easy and did not take much time to action.”

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(Apple IPhone 6 16GB Silver) - Posted 9 years ago

“Everything was very straight forward with my order and delivery information was good even down to the delivery time slot ( which is always helpful). I am very pleased with the phone too.”

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(Apple IPhone 4s 8GB Black) - Posted 9 years ago

“If there was a 6? star rating for excellent they would get it. I received outstanding customer service for a lovely woman who not only got me the deal I was after but got me an even better one. The phone I received was speedily delivered and exactly when I was informed. Well done E2save magnificent service.”

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(Samsung Galaxy S5 Charcoal Black) - Posted 9 years ago

“Value for money and level of service was excellent. Website was easy to understand and use, whilst the delivery was quick and on time.”

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(Apple IPhone 5c 8GB Pink) - Posted 9 years ago

“Was very happy with the service provided! Ordered a refurbished iPhone 6 which I was slightly hesitant about, however it arrived the next day with not a single cosmetic (including any small scratches) or internal fault! Very pleased with the cheap prices and top customer service! Have and will continue to recommend to others!”

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(Apple IPhone 6 16GB Grey Refurb) - Posted 9 years ago

“great handset great package and very helpful polite staff Giles was very very helpful i would certainly recommend my friends and family to use E2save”

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(Apple IPhone 6 16GB Grey Refurb) - Posted 9 years ago

“Pleased with service – got a good deal and phone arrived quickly through tracked delivery.”

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(Apple IPhone 4s 8GB Black) - Posted 9 years ago

“The salesperson was veryy knowledgeable and helpul. The price was the best I found in the marketplace.”

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(Samsung Galaxy S4 Black) - Posted 9 years ago

“graet service everything spot on texes graet service wish every one woulld use the tex service Janet.”

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(Nokia 108 Black) - Posted 9 years ago

“Fast response and next day free delivery,kept me updated constantly by e-mail”

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(Apple IPhone 4s 8GB Black) - Posted 9 years ago

“Phone arrived on time gift was a week late. Good comms from them all through though and very apologetic.”

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(Microsoft Lumia 640 Black) - Posted 9 years ago

“I inserted the SIM card in to the phone but it still said "insert the SIM card". I inserted the SIM card in to the phone by all the alternative means, including the manual instructions, but it still said "insert the SIM card" and "emergency calls only". Consequently, apart from 999, the phone is completely useless. You'd think that making a phone call would be the least it should do ! Pathetic !!!”

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(Nokia 105 Black) - Posted 9 years ago

Hello Keith Thanks for taking the time to speak with me today. I’ll keep in contact with you until we’re confident the issue with your purchase has been fixed. Thanks for your co-operation and understanding whilst this matter is resolved. I look forward to talking with you soon. Kind regards Rebecca | e2save Support team

Posted 9 years ago

“Very easy to sort out, although no direct number or help guide on website.”

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(Apple IPhone 6 16GB Space Grey) - Posted 9 years ago

“Use are very nice people and use help me out fine me the right phone”

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(Sony Xperia M4 Aqua Black) - Posted 9 years ago

“Missing stuff Missing stuff Missing stuff Missing stuff Missing stuff Missing stuff”

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(Apple IPhone 5s 16GB Space Grey Refurbished) - Posted 9 years ago

Hello Yasmin I’m sorry to hear you’ve not received some accessories as expected with your order. I’ve tried to call you today to discuss this in more detail, however you were unavailable. If you’ve purchased a refurbished handset, these do not always come with the standard accessories to keep the cost of the deal as low as possible. With our refurbished products, you’ll still receive the battery and charger. If you’re missing either of these from a refurbished product or are missing standard accessories for a brand new handset, please let me know and I’ll be happy to contact you to investigate the matter further. I apologise for any disappointment caused. Kind regards Rebecca | e2save Support team

Posted 9 years ago

“Very helpful salesperson. We did move through the various options so the price and options changed. Very clear conclusion to call. On receipt of my order the price plan was not as I had agreed. My call to customer service was dealt with efficiently and said it would take 1to 2 days to resolve. I rang on day 3 but again customer service was extremely pleasant and we resolved the issue to my satisfaction.. It is not often you can say you had a pleasant experience when contacting any companies customer service but I can in this instance. I have only indicated good as my experience as there was the discrepancy and I did have to contact them .”

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(Apple IPhone 6 64GB Grey Refurb) - Posted 9 years ago

“Found esave from using a comparable website for mobile phone contracts . They were offering a good deal so clicked on the site saw the offer and applied. It was a quick and easy service and delivery of my new phone was arranged for delivery then next day. I was able to track my parcel from first thing in the morning to delivery again. I recommend esave to any potential customers.”

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(Samsung Galaxy S4 White) - Posted 9 years ago

“Found esave from using a comparable website for mobile phone contracts . They were offering a good deal so clicked on the site saw the offer and applied. It was a quick and easy service and delivery of my new phone was arranged for delivery then next day. I was able to track my parcel from first thing in the morning to delivery again. I recommend esave to any potential customers.”

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(Samsung Galaxy S4 White) - Posted 9 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

E2save Reviews