“Very good”

(Sony Xperia XA White) - Posted 8 years ago

Hello Jaroslaw, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | e2save Customer Support team

Posted 8 years ago

“I welcome this opportunity to say how utterly frustrated I have been by the purchase of an HTC10 gold from your company. The phone has not performed well and it seems almost impossible to get you email address and your customer service operative does not seem to understand your company's terms and condition of sales. Basically I have 14/30 days to return a faulty phone[which I think it is] as I can't get consistent service with it. Couldn't get past he girl who answered my customer service complaint. All she was interested in telling me was that I couldn't send the phone back as I had used it. The purpose of my buying the phone was to use it! But I did expect it work on a consistent basis, It was delivered to me on the 25th August and I was only able to use it on Monday 28th. On Tuesday 29th there was no service available, but Vodafone said there was service. Not prepared to put up with this hit or miss performance so want to return it as I have a right to as I am not pleased with it [your terms and conditions].”

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(HTC 10 Gold) - Posted 8 years ago

Hello Leslie, Thank you for your review. I am sorry to hear about the issues that you've faced with your handset and coverage in your area. Please call us on 01509 615 474 between Monday-Friday 09:00-18:00 and Saturdays 09:30-18:00 and we will be happy to look into your account and resolve your issue for you. If you need anything else, please let me know. Kind regards, Ryan | e2save Customer Support team

Posted 8 years ago

“Very fast delivery of phone”

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(Samsung Galaxy S7 Gold) - Posted 8 years ago

Hi Kevin, We don’t hang about as we know you’re just as excited about receiving your gadget, as we are about having you as a customer. Although delivery is free, we don’t scrimp on service so you benefit from the cheapest deal and next day delivery with the help of our super-fast processing skills. Thanks for sharing the love, we think you’re fantastic too. Chris | e2save Customer Support team

Posted 8 years ago

“John King who phoned me was extremely pleasant and not pushy. The way he explained in understandable detail everything convinced me to renew my contract and take an upgrade of phone. It was an extreme pleasure to do business in this way without any pressure and allowed enough time to decide if i wanted to do business or not.Will recommend any time”

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(Apple IPhone 5s 16GB Silver Refurbished) - Posted 8 years ago

Hi William, Our friendly staff are not just a lovely bunch, they’re pros at finding quality deals, offering expert advice, and making your day. Thanks for your positive review. Chris | e2save Customer Support team

Posted 8 years ago

“I accidentally orderd two phones and called immediately to cancel one which was done. I have called today as I have checked the imei numbers and the phone I received is the indi of the phone that has been cancelled on my account. I spent over 39 mins on the phone trying to sort this to be told that two phones had been delivered when in fact I only received one. I was told by an employee of yours that there could be a possibility that two may arrive but I was to regect one. But only one arrived I did get the driver to check and told him the situation. I called today a couple of times and an advisor said that they needed to call the courier company and then get back to me. Which I have not received a phone call. My online account says one phone is shipped and the actual phone I have is order cancelled and I was told that I may have mid read this which I haven't. I will await your call as I really do not want two contracts with only one phone not do I want two contracts with two phones. I want just the one which my son now is using.”

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(Apple IPhone 6 16GB Space Grey) - Posted 8 years ago

Hello Emma, Thank you for your review. We’re sorry to hear about the situation. I tried to call you today however you were unavailable to take my call. Once the investigation is complete with our courier service we’ll be in contact with you. I’d like to apologise for any inconvenience caused. Chris | e2save Customer Support team

Posted 8 years ago

“Excellent service!”

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(Samsung Galaxy J3 2016 Black) - Posted 8 years ago

Hi Dewan We’re so pleased to hear you got a cracking deal on some awesome tech, all in the knowledge that you’re in safe hands. We just wanted to say a big thanks for taking the time to leave such a positive review, it’s truly appreciated. We hope you’re enjoying your new phone. Amy |e2save Customer Support team

Posted 8 years ago

“Great prices”

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(Samsung Galaxy J3 2016 Black) - Posted 8 years ago

Hi Dewan We’re so pleased to hear you got a cracking deal on some awesome tech, all in the knowledge that you’re in safe hands. We just wanted to say a big thanks for taking the time to leave such a positive review, it’s truly appreciated. We hope you’re enjoying your new phone. Amy |e2save Customer Support team

Posted 8 years ago

“items in stock,fast response to order and next day delivery”

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(Samsung Galaxy S7 Edge Silver) - Posted 8 years ago

Hi Piotr We don’t hang about as we know you’re just as excited about receiving your gadget, as we are about having you as a customer. Although delivery is free, we don’t scrimp on service so you benefit from the cheapest deal and next day delivery with the help of our super-fast processing skills. Thanks for sharing the love, we think you’re fantastic too. Amy |e2save Customer Support team

Posted 8 years ago

“Yes good fast come order”

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(Apple IPhone 5s 16GB Silver Refurbished) - Posted 8 years ago

Hi Patrycja We don’t hang about as we know you’re just as excited about receiving your gadget, as we are about having you as a customer. Although delivery is free, we don’t scrimp on service so you benefit from the cheapest deal and next day delivery with the help of our super-fast processing skills. Thanks for sharing the love, we think you’re fantastic too. Amy |e2save Customer Support team

Posted 8 years ago

“I was extremely happy with the service provided, all of my questions were answered over the phone and within 10mins I had the phone I was looking for at the price I wanted to pay very friendly and helpful.”

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(Apple IPhone 6s 64GB Gold) - Posted 8 years ago

Hi Sebastian Our friendly staff are not just a lovely bunch, they’re pros at finding quality deals, offering expert advice, and making your day. We’re delighted to hear we’ve put a smile on your face and a skip in your step, and will be sure to keep up the good work. Thanks for returning the favour, you’ve put a smile on our face too. Amy |e2save Customer Support team

Posted 8 years ago

“This is the second phone I have purchased from E2save & once again the service has been excellent. My order was dealt with very efficiently & cannot fault the level of service I recieved for my orders.”

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(Apple IPhone 5s 16GB Silver Refurbished) - Posted 8 years ago

Hi Robert Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 8 years ago

“E2save made possible for me to have an iPad”

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(Microsoft Lumia 550 Black) - Posted 8 years ago

Hello Antonio Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 8 years ago

“Ease of operation. No fuss, no complications. All very smooth.”

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(Apple IPhone 6 64GB Silver) - Posted 8 years ago

Hello Angela Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 8 years ago

“By finding me a great deal”

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(HTC 10 Gold) - Posted 8 years ago

Hi Simon Our friendly staff are not just a lovely bunch, they’re pros at finding quality deals, offering expert advice, and making your day. We’re delighted to hear we’ve put a smile on your face and a skip in your step, and will be sure to keep up the good work. Thanks for returning the favour, you’ve put a smile on our face too. Amy |e2save Customer Support team

Posted 8 years ago

“Happy customer ????”

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(Apple IPhone 5s 16GB Space Grey Refurbished) - Posted 8 years ago

Hi Tracy Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 8 years ago

“Very happy satisfied customer”

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(Apple IPhone 5s 16GB Space Grey Refurbished) - Posted 8 years ago

Hi Tracy Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 8 years ago

“I really liked the service provided by E2save. Really easy to use and got my phone on the expected date. Brilliant work. Would recommend E2save to all my friends.”

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(Samsung Galaxy S7 Edge Gold) - Posted 8 years ago

Hi Moeed It’s nice to hear that our creativity is appreciated. We aim to keep things simple whilst being easy on the eye, much like the cast of TOWIE. Thanks for sharing the love, we think you’re fantastic too. Amy |e2save Customer Support team

Posted 8 years ago

“I ordered my new 'phone at approximately 7:30pm one evening, and was holding it by the follwing afternoon! Wow!!! Oddly, we ordered two at the same time but my wife's didn't arrive until the day after; maybe she missed the cut-off for the day because she spoke to the lady we dealt with after I had but nonetheless, she was still surprised at how quick it was.”

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(HTC 10 Grey) - Posted 8 years ago

Hi Daniel We don’t hang about as we know you’re just as excited about receiving your gadget, as we are about having you as a customer. Although delivery is free, we don’t scrimp on service so you benefit from the cheapest deal and next day delivery with the help of our super-fast processing skills. Thanks for sharing the love, we think you’re fantastic too. Amy |e2save Customer Support team

Posted 8 years ago

“Everything explained well.the salesperson was friendly and professional and delivery was quick”

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(Apple IPhone SE 16GB Rose Gold) - Posted 8 years ago

Hi Marlene Anne Our friendly staff are not just a lovely bunch, they’re pros at finding quality deals, offering expert advice, and making your day. We’re delighted to hear we’ve put a smile on your face and a skip in your step, and will be sure to keep up the good work. Thanks for returning the favour, you’ve put a smile on our face too. Amy |e2save Customer Support team

Posted 8 years ago

“Good comunication good deals and prices”

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(Apple IPhone 6 16GB Space Grey) - Posted 8 years ago

Hi Alexandrina Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 8 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

E2save Reviews