E2save Reviews

4.4 Rating 4,714 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“It's very reliable and quick which I really like, and using Did delivery where you can track the order is a nice feature.”

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(Sony Xperia Z3 Copper) - Posted 9 years ago

“Extremely satisfied with Samsung mini. Bigger than I expected, screen large enough for me. Service and delivery 10/10”

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(Samsung Galaxy S3 Mini White) - Posted 9 years ago

“seamless transaction, delivery and good quality of business overall. highly recommended.”

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(BlackBerry Classic Black) - Posted 9 years ago

“Thought the communication was great kept me informed of were my order was upto and the tracker worked great also”

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(Samsung Galaxy S6 Edge 64GB Black) - Posted 9 years ago

“Well! After ordering 2 phones earlier this month & these were for 2 81 year olds I assumed that instruction would accompany items. yesterday I was informed by friends that I would need to set an account which I assumed would be done when ordering having given my bank details plus the fact that my wife was informed on her phone now had accumulated a charge of £10.01 whereas The package I ordered was for £7.50/month. Upon trying set up an account my email address was not recognised so here I am not being able to setup an account, so I say please HELP”

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(Samsung Galaxy S3 Mini White) - Posted 9 years ago

“Well pleased with the deal I got at e2save and better than the one offered by o2.”

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(Samsung Galaxy S6 32GB Black) - Posted 9 years ago

“Really good! Cheapest contract by far, easy to use website and quick delivery.”

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(HTC One M8 Grey) - Posted 9 years ago

“The salesperson was extremly helpful, not pushy or over-selling but patient and helpful. I will use them again next upgrade”

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(Apple IPhone 5s 16GB Space Grey) - Posted 9 years ago

“E2Save offered a far better deal than 02 direct and the service was fantastic! Would highly recommend to anybody!”

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(Samsung Galaxy S6 32GB Black) - Posted 9 years ago

“Really quick and easy to use, with the best prices I could find! Phone come when expected by courier, had absolutely no problem!! :) Overall a great service and would definitely recommend!”

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(Sony Xperia Z3 Copper) - Posted 9 years ago

“I've had excellent service from E2save. I've found an incredible deal for my brand new iPhone 6 on a monthly contract by talking to an E2save representative. Delivery of my new phone was swift and effortless - I could check the arrival time of the courier online, and my phone arrived as expected without any delays (although I live in a relatively remote area in the countryside). The E2save team helped me set up my new phone so that I can keep my old number. They explained how long it takes for the new SIM card to get activated after the old one stopped working. It all went very smoothly, and I'm happy using my new phone and getting all the apps I couldn't get on my old phone, and learning new tips every day. I wish everything else was as simple! Thank you E2save.”

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(Apple IPhone 6 16GB Silver) - Posted 9 years ago

“I was mis-sold under the guise of my current supplier, having googled the company and found that this was their practice. Returned the phone. Not happy”

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(Apple IPhone 5c 8GB White) - Posted 9 years ago

Hello Sheila, Thank you for your review. I'm sorry to hear that when we contacted you, you believe it wasn't clear in which company you were dealing with. Our agents do have branding scripts, which must be read on each call. However, it is concerning to hear that you feel this wasn't done on your call. The points you have raised will be investigated internally and action deemed necessary will be taken. I apologise for any inconvenience caused. Kind regards, Grace | E2save Customer Support Team

Posted 9 years ago

“Everything ran like clockwork just as it had been explained during the sales call”

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(Apple IPhone 5c 8GB White) - Posted 9 years ago

“very good service and everything on time. excellent customer service”

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(Apple IPhone 6 16GB Silver) - Posted 9 years ago

“I've upgrade my mobiles previously through E2Save so when I was in a position to do so again I had no hesitation visiting the website. Everything is clearly laid out and the "search" facility and the "filters" make finding what you want easy. The online ordering process let them down this time. I placed the order, I input my current mobile number for it to be transferred to the new phone, pressed "next" and the order was gone. Phone ordered. Then the realisation "isn't somebody going to need my bank details ?" Then I thought, "well I've used them before, perhaps they still have my details" Sure enough, the next day I got emails, I got texts and I had a missed call. I was at work and didn't have my banking details with me. It delayed the process by 24hrs, This error within their website with the bank details and the subsequent delay is why I've rated them 4 instead of 5. Great company, great prices - but it the little things that let them down on this occasion”

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(Apple IPhone 6 64GB Space Grey) - Posted 9 years ago

“Very good service. Appreciated how long I'd been a customer with my current provider, made me a really good deal on my new phone and contract, fast, literally have no complaints. And to top it off I was told likely delivery would be Monday and it came the very next day on the Friday. Couldn't have asked for more. Happy customer.”

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(Apple IPhone 6 Plus 64GB Space Grey) - Posted 9 years ago

“Efficient speedy and kept me updated with every step of the whole process from purchase to delivery. A* service”

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(Apple IPhone 4s 8GB Black) - Posted 9 years ago

“My contract upgrade needed to calls as one got disconnected. On the second call, the process went through under the assumption that I wanted a new contract and not an upgrade. The customer sales rep was very polite and corrected this and processed the order fairly quickly. However, I did not receive any order confirmation email from e2save. My order arrived promptly on time which was excellent. But I still do not have any email detailing my order or invoice, or redemption details.”

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(Samsung Galaxy S5 Mini Black) - Posted 9 years ago

Hello Ayan, Thank you for taking my call moments ago. I appreciate the feedback and thank you for allowing us to put things right. Kind regards, Mohammed E2save support team

Posted 9 years ago

“I was very pleased with the service I received from e2save they were fast and it's easy to follow I just chose my phone then the tariff I wanted filled in my personal details and I had a reply with an hour to say my phone was gonna be delivered the very next day and it was no problem.i would highly recommend e2save to anybody”

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(Microsoft Lumia 435 Orange) - Posted 9 years ago

“Good fast delivery and returns policy brilliant”

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(Sony Xperia M2 Black) - Posted 9 years ago

E2save is rated 4.4 based on 4,714 reviews