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E2save Reviews

4.4 Rating 4,714 Reviews
87 %
of reviewers recommend E2save
4.4
Based on 4,714 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read E2save Reviews
Anonymous
Anonymous  // 01/01/2019
I have to say I was really impressed with the service, package was as expected and delivered next day, you could even track it the day of delivery. The only thing I would recommend is a follow up call to check everything is ok.
Helpful Report
(Apple IPhone 6 16GB Space Grey) - Posted 9 years ago
Excellent service
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(Apple IPhone 6 16GB Silver Refurb) - Posted 9 years ago
Very fast and efficient service
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(Apple IPhone 5c 8GB White) - Posted 9 years ago
delivered a day earlier then expected, very easy to use and the cheapest I could find for the phone and contract I wanted. thank you
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(HTC One M8 Grey) - Posted 9 years ago
I am please with e2save order and fast received iphone 5c better than other company
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(Apple IPhone 5c 8GB Pink) - Posted 9 years ago
All good except delivery agent did have their 'local' depot 40 miles from me and they refuse to leave in a safe place which was very inconvenient.
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(Apple IPhone 4s 8GB Black) - Posted 9 years ago
value for money, quick delivery and comparing other providers good rates, I am happy with my purchase.
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(Microsoft Lumia 435 Black) - Posted 9 years ago
quick and reliable service without any doubt.
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(Microsoft Lumia 435 Black) - Posted 9 years ago
Really good service, ordered the phone on Monday and I received it on Wednesday. The process was so quick, however it's difficult to cancel an order just after placing one. I couldn't find a section to cancel mine as I found a better deal which suited me elsewhere. But overall it's a good site to order from.
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(Apple IPhone 6 16GB Silver) - Posted 9 years ago
Ordered the phone Sunday afternoon got a email Sunday night to say the phone would be deliver Monday dinner time spot on very pleased
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(Nokia Lumia 630 Orange) - Posted 9 years ago
There is no doubt that the price and tariffs etc are very good, but the customer service once you have committed to buy is zero. Despite being assured the delivery arrangements allowed you to opt for it being 'left in a safe place' this did not materialise. On last contract queries on the cash back only resolved through the Charles dunstone complaints website. As I say I have taken another contract on the basis of price but customer care really is non existant
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(Apple IPhone 4s 8GB Black) - Posted 9 years ago
Excellent service, I can't believe I got a free Samsung tablet along with my new phone! I love e2save! and i highly recommend it!
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(Apple IPhone 5c 8GB Blue) - Posted 9 years ago
Every thing was delivered on time and without any hassle.
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(Motorola MotoSmart Black Refurbished) - Posted 9 years ago
I had a very good experience with e2save , the lady the rang me was very polite and helpful I had the problems at and they told me all I wanted to no so I am very happy.
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(Samsung Galaxy Alpha Blue) - Posted 9 years ago
Very pleasant to deal with, I made a mistake and ended up ordering twice, was sorted out over the phone with customer service easily. Phone arrived the next day with a text before giving me an hour long slot which saves a lot of waiting around! Cheapest deal I could find anywhere online, would definitely recommend!
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(Apple IPhone 6 Plus 64GB Silver) - Posted 9 years ago
Quality service and affordable prices.
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(Microsoft Lumia 435 Black) - Posted 9 years ago
Very pleasant and efficient service
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(Apple IPhone 6 16GB Silver) - Posted 9 years ago
Screen shattered first day, (dropped it onto a work top), not far. Tried to get it repaired, was told it wasn't worth it. Nearly impossible to get the back off. They wanted £180.00 for it to upgrade my contract. Very disappointed.
Helpful Report
(Nokia 503 White) - Posted 9 years ago
Hello Pauline Thank you for review. I'm sorry to hear that your phone has been damaged and that you have asked to pay £180 to upgrade early. I have tried to call you this morning but unfortunately I was unable to reach you. As the damage incurred is classed as accidental, we are unable to provide a replacement or cover the cost repair. If you wish to discuss this in more detail, please provide us with the most convenient time to reach you. Apologies for any inconvenience caused. Kind regards, Grace | E2save Customer Support Team
Posted 9 years ago
Ring on the money. Good price and quick delivery...
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(Samsung E1200) - Posted 9 years ago
Although there was a slight problem with my order (the free Tablet offer was not in stock) I was kept fully informed of the progress of my order. - The phone was sent out on time (although the Courier Sevice was letting you down a little) - Having need to contact Customer Services they were extremely efficient and polite (and apologetic) and managed to sort out my order to my complete satisfaction.
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(Samsung Galaxy S4 Mini Black) - Posted 9 years ago
E2save is rated 4.4 based on 4,714 reviews