E2save Reviews

4.4 Rating 4,714 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“I am very disappointed with the outcome as I today received a letter from 02 saying my new monthly tariff is 23 pound per month,as I don't remember agreeing to this.the phone all I had with an Asian chap was of very poor quality and I had to keep asking him to repeat things .i am not happy with this tariff at all,I have gone through various channels I am still waiting to get the problem sorted.”

Helpful Report

(Nokia Lumia 735 Green) - Posted 9 years ago

Hello Teresa, Thank you for your review. I'm sorry to hear that you feel that you have been set up on the incorrect tariff. I understand how concerning this may be. If you would like to discuss this further, please provide the most convenient time to reach you. Apologies for any inconvenience caused. Kind regards, Grace

Posted 9 years ago

“Quick and easiest way to purchase a phone. I received my phone next day. Awaiting my cashback reward within 90 days from purchase.”

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(HTC Desire 620 Grey) - Posted 9 years ago

“Absolutely great communications from start to finish.”

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(Samsung Galaxy Note 4 Gold) - Posted 9 years ago

“The online order was simple to use...the delivery was very efficient and I was kept informed by email at frequent stages”

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(Samsung Galaxy Core Prime White) - Posted 9 years ago

“Very quick and easy. Delivery the next day and an excellent service . Great value even more than the high street retailers. Delighted with the product the contract and the service . Excellent 5*”

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(HTC One M9 Silver Gold) - Posted 9 years ago

“Have bought 2 contracts thus far and the cashback lives up to the promise. I would recommend them to everyone and will carry on enjoying their good service.”

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(Microsoft Lumia 435 Black) - Posted 9 years ago

“Very easy and straightforward application. I got the best gadget at very competitive price. The finance application was easy and gave me affordable options on the repayment plan.”

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(Apple IPhone 6 64GB Gold) - Posted 9 years ago

“Customer service staff are brilliant, very informative,helpful,cheerful and friendly Lisa. Leeds”

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(Apple IPhone 5s 16GB Gold) - Posted 9 years ago

“I ordered Sony Xperia M2 which duly arrived well within the appointed time I was impressed with phone & customer service I received,unfortunately this experience was tarnished by E E who placed me on wrong tariff which was for an I Phone 6! A mere £30 more expensive!!”

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(Sony Xperia M2 Black) - Posted 9 years ago

“received at correct time”

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(Microsoft Lumia 435 Black) - Posted 9 years ago

“Excellent customer service brilliant products and fast deliverys”

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(Apple IPhone 5c 8GB Pink) - Posted 9 years ago

“Excellent, quick, fast delivery and a fantastic service :) I am a very happy customer”

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(Apple IPhone 6 16GB Gold) - Posted 9 years ago

“Fantastic customer service. Spoke to someone called Gina or Tina. she was fantastic. Couldn't be happier. delivery spot on.”

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(Nokia 105 Black) - Posted 9 years ago

“BRILLIANT service and delivery well impressed x”

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(HTC Desire 620 Grey) - Posted 9 years ago

“After placing my order I proceeded to sell my current tv thinking I was going to get a new 1 with the order I placed but haven't received anything! I went on to e2save contact part of their website and "what do you know" their live chat is not running but there is a phone number so I rang the number only to be told by an answering machine that I have to wait 33 min's on hold to talk to somebody! This is how they make their money as this phone number is not free to ring and I simply don't have 33 min's to listen to music as I have work to attended to and 2 young children, I am now left with out a new contract and tv but luckily enough I could upgrade my current contract, don't think I'll be using this site or referring it to any friends or family members”

Helpful Report

(Nokia 105 Black) - Posted 9 years ago

Hello Mark, Thank you for your review. Please accept our apologies for not receiving your TV and I’m sorry to hear you’ve been on hold for so long. This is unacceptable and is being looked into. I would be happy to refund you any call costs that you incurred due to this. We have a geographical number which is free if you’ve got free landline calls or minutes on a mobile. The number is 01509 610 888. I’ve tried to call you to discuss this further but unfortunately I’ve been unable to get through to you. Please let me know the best time so I may call you and investigate why your gift has not arrived. I look forward to hearing from you so we can put things right. Kind regards, Mohammed E2save support team

Posted 9 years ago

“The service was really good and the staff was very helpful would recomend to friends.”

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(Samsung Galaxy S3 Mini Blue) - Posted 9 years ago

“The caller was polite, clear, concise and valued my opinion”

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(Sony Xperia M2 Black) - Posted 9 years ago

“Very good servies”

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(Apple IPhone 4s 8GB Black) - Posted 9 years ago

“Quick and easy... issue was shirts in one call”

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(Nokia 105 Black) - Posted 9 years ago

“Quick delivery. Refurbished phone in good condition.”

Helpful Report

(Samsung Galaxy S5 Shimmery White Refurbished) - Posted 9 years ago

E2save is rated 4.4 based on 4,714 reviews