E2save Reviews

4.4 Rating 4,691 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,691 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“Really impressed with this website. It was easy to use and showed the best possible deals for all the phones. The buying procedure was also straightforward and efficient.”

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(Apple IPhone 6 16GB Gold) - Posted 9 years ago

“Fast, efficient and best price around after a search.”

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(Apple IPhone 5s 16GB Silver) - Posted 9 years ago

“My order was processed and delivered rapidly j am satisfied with the experience I had with e2save and would definitely recommend this site.”

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Posted 9 years ago

“excellent output display with new software updates nice to have it.”

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(Apple IPhone 6 16GB Gold) - Posted 9 years ago

“Very good communication and easy sign up very protective very good website”

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(Samsung Galaxy S3 Neo Black) - Posted 9 years ago

“Very easy, excellent service. Delivery was very quick and well managed. Very happy.”

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(Sony Xperia Z3 Compact Black) - Posted 9 years ago

“Ordered 2 phones in 2 orders. Got text messages and emails saying there was an issue with my payment with one order and telling me to call a premium rate number. Called e2save customer service and they said there was no issue with payment and that both orders are OK. So was told to call pointlessly.”

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(Nokia 105 Blue) - Posted 9 years ago

“An easy transition between purchase and set up. A much fairer price than any high street store and good communication between E2Save and the customer. Highly recommended to any one looking for a new contract with a big bundle at a reasonable price. Many thanks.”

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(Apple IPhone 6 16GB Silver Refurb) - Posted 9 years ago

“E2save has always given me good service, excellent value. I guess the only downside is they are becoming so successful it is less easy to contact them to speak with a human.”

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(Apple IPhone 5c 8GB Green) - Posted 9 years ago

“You provided Very good value and quick and efficient service!”

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(Sony Xperia Z3 Compact Black) - Posted 9 years ago

“Very helpful person on the phone, resolved the issues by going the extra mile. Thanks.”

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(Samsung Galaxy A3 Black) - Posted 9 years ago

“i can not get in contact with you by phone to complain the box has been tampered with by somebody making a hole and taking out headphone and charge wire please call me my daughter is upset and i don't want to esculate.... 07710556264”

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(Apple IPhone 5s 16GB Silver Refurbished) - Posted 9 years ago

Hello Sandeep, Thank you for your review. We’re sorry to hear the box has been tampered with. This is unacceptable and will be investigated. Before the warehouse dispatch an item they inspect it to ensure the quality of the goods and items are up to high standard. They then place the item in a sealed DPD bag. I’ve tried to call you to discuss this further but I was unable to get hold of you. Please could you provide a best time for me to call you again? I look forward to hearing from you so we can investigate and get this resolved. Kind regards, Mohammed E2save support team

Posted 9 years ago

Hello Sandeep , Thank you for taking my call moments ago and thank you for allowing me rectify the issues you had. I appreciate the feedback that you provided and I look forward to speaking to you once you return from your holiday. Kind regards, Mohammed E2save support team

Posted 9 years ago

“Got a 5s refurb from them, good price and 02 contract terms but it arrived without an Apple key to the SIM holder just a USB/charger - no earphones, box, manual etc so not quite good as new. Phoned 02 to activate my phone and transfer a number - they had no record of my new SIM and couldn't help but sent me a new SIM instead. The next day my daughter got it activated somehow without using the fresh SIM and got all my data etc from the previous phone onto my new one. Seems fine so far but just so you know..”

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(Apple IPhone 5s 16GB Silver Refurbished) - Posted 9 years ago

“my experience with e2save was very pleasant and enjoyable, although it's not very nice being put on hold it leads to the correct result in the end. got the phone and the tariff i needed to suit my purpose, my only grievance is that it has been over 24 hours to get my new phone connected due to a change of sim card, so im am going to call again to find out why it's taking so long.”

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(Samsung Galaxy S6 32GB Black) - Posted 9 years ago

“Excellent service, full explanation given and prompt delivery, who could ask for more?”

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(Apple IPhone 6 16GB Silver) - Posted 9 years ago

“The service is very good. On time and cheap delivery option.”

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(Nokia 105 Black) - Posted 9 years ago

“Beware of the tricks this company can pull. They offered me a contract for £39pm then after signing up for it i found same contract following day with same network on e2saves website for £34pm. Bad show..... this has led to a further credit score check and still waiting for the new sim so cant even use the new phone! Oh and the upfront on the phone was even cheaper!!!!”

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(Samsung Galaxy Note 4 Gold) - Posted 9 years ago

Hello Peter, Thank you for your review. I’m sorry to hear the contract we offered became cheaper the next day. Our deals are constantly changing. As a result of this the deal which was sold to you at the time was the best deal available however the next day the deals with the network changed and the cheaper deal was available. I’ve tried to call you to discuss this further but unfortunately I’ve been unable to get through to you. Please let me know the best time and contact number so I may call you. I look forward to hearing from you so we can put things right. Kind regards, Mohammed E2save support team

Posted 9 years ago

“Excellent service from start to finish. Phone arrived very quickly and have had no problems with it at all. I used to go direct to the network but won't be doing that again as will use E2Save when I am due my next upgrade.”

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(Apple IPhone 6 Plus 128GB Gold) - Posted 9 years ago

“I am very satisfied with E2save. I ordered my new Sony Xperia Z3 compact phone. The process was effortless and I was kept informed about the delivery and given an hour window. A highly satisfactory service. I definitely will use them again.”

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(Sony Xperia Z3 Compact Black) - Posted 9 years ago

“Very efficient and quick, phone arrived on time with reliable carrier”

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(HTC One M9 Silver Gold) - Posted 9 years ago

E2save is rated 4.4 based on 4,691 reviews