E2save Reviews

4.4 Rating 4,691 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,691 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“From first contact to receiving my new handset? Fast efficient and problem free. Very polite on the customer service, finding me a great deal and tariff for my usage. I`m a very happy customer and it`s great dealing with you. :-) Thanks again Nick Gillinder”

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(Samsung Galaxy S5 Charcoal Black) - Posted 9 years ago

“very good service and delivery was very quick the phone was perfect”

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(Apple IPhone 6 16GB Grey Refurb) - Posted 9 years ago

“made the order and was getting abit annoyed with waiting for check then got told to ring up. the person i spoke to was apologetic and was so good at making sure i got what i want and that i was happy. he went out of his way to explain things and also ensured i had the phone delivered next day, he also told me what a good choice of phone i was getting which is reassuring of a fellow samsung user. great customer service E2Save, better than most retail shops online and in store!”

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(Samsung Galaxy S5 Electric Blue) - Posted 9 years ago

“With a high-speed high-tec telephone salesman speaking in a regional accent I was rather overwhelmed but accepted the phone upgrade on trust. The phone arrived OK, but there were no accessories, the sim-card was payg not monthly contract, so I took it in to the nearest Carphone Warehouse shop some 15 miles away. They were very nice and tried to help but couldn't without the correct simcard. They also said that to transfer my contacts etc would cost £14.75 minimum. They sent me to the nearby Vodafone shop who were very helpful and fixed everything to working order very quickly and then successfully transferred all my data to the new sim-card. That's what I call good customer service!”

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(Apple IPhone 5c 8GB Blue) - Posted 9 years ago

Hello Phillip, Thank you for taking my call moments ago. Thank you for the feedback and I’m pleased we managed to resolve the issues you had. Kind regards, Mohammed E2save support team

Posted 9 years ago

“Last week I ordered a reconditioned iPhone 6 handset and O2 contract with a SIM card; however when it arrived the SIM card was incompatible with the handset and nothing would work. The handset has had to be returned and I am still waiting for the replacement to arrive - hopefully tomorrow. Today I received my first invoice from O2, dating back to last week. Further than that I cannot comment on my purchase, as it is still to be tested properly!”

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(Apple IPhone 6 16GB Grey Refurb) - Posted 9 years ago

Hello Claire, Thank you for your review. Please accept our apologies for issues you’ve experienced. I’ve tried to call you to discuss this further but unfortunately I’ve been unable to get through to you. Please let me know the best time and contact number so I may call you. I look forward to hearing from you. Kind regards, Mohammed E2save support team

Posted 9 years ago

“A Very good service just brought a contact mobile with vodafone”

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(HTC One M8s Gold) - Posted 9 years ago

“Customer service was excellent, and the phone arrived very quickly. I would recommend this company to anybody requiring a new phone contract.”

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(Microsoft Lumia 435 Green) - Posted 9 years ago

“very pleased with the phone and the parcel arrived exactly on time spot on”

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(Microsoft Lumia 435 Black) - Posted 9 years ago

“I rang up as i was having difficulty online with my bank details and was sorted out by a very helpful, knowledgeable and friendly customer services advisor. Within 5 minutes he had found the phone and contract I was after and i was all set up and ready to start my contract the following day when my new phone arrived. Great service Thanks”

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(Samsung Galaxy S5 Mini Black) - Posted 9 years ago

“very fast service and very nice conversation over the phone”

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(Nokia 105 Black) - Posted 9 years ago

“I found it very easy to order from E2save and the lady answered all my questions and she was very helpful I would recommended to friends and family.”

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(Samsung Galaxy S6 32GB Gold) - Posted 9 years ago

“Very easy to set up new mobile contract, great price and phone arrived quickly. Haven't done the cash back yet but looks very straightforward. Very satisfied so far”

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(Microsoft Lumia 640 Orange) - Posted 9 years ago

“Good prices, search is frustrating sometimes - seems to come up with something different each time.”

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(Nokia 105 Blue) - Posted 9 years ago

“Great service and fast delivery. Would recommend to anyone else. Offers a variety of deals so does not limit you to certain products/providers. My hat goes off to you guys!!”

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(Apple IPhone 6 16GB Space Grey) - Posted 9 years ago

“Excellent site, easy to use, delivery very fast. In all excellent service.”

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(Microsoft Lumia 435 Black) - Posted 9 years ago

“Very happy to have received the call, offering such a great deal. £15 cheaper than my previous airtime supplier. Handset arrived next day as promised. Have already recommended e2save to friends and family! Thank you”

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(Apple IPhone 6 16GB Space Grey) - Posted 9 years ago

“very good and quick service very happy with the product”

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(Samsung Galaxy S5 Charcoal Black) - Posted 9 years ago

“The salesperson I spoke to was very helpful and explained everything well. I will always buy from E2SAVE.”

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(Apple IPhone 6 64GB Silver Refurb) - Posted 9 years ago

“My upgrade options clearly explained. Excellent service and I received product when promised. Very satisfied”

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(Samsung Galaxy S5 Charcoal Black) - Posted 9 years ago

“An effortless process 1. Apply on line 2. Pick up phone from depot (my choice as nobody home) 3. Set up phone. All in 36 hrs, now that's quick efficient service at low prices”

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(Apple IPhone 4s 8GB Black) - Posted 9 years ago

E2save is rated 4.4 based on 4,691 reviews