E2save Reviews

4.4 Rating 4,709 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,709 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great offer and good customer service”

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(Apple IPhone 14 128GB Blue) - Posted 1 year ago

“Faultless. No issues at all. Would recommend.”

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(Samsung Galaxy A14 5G 64GB Black) - Posted 1 year ago

“Fast delivery”

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(Apple IPhone 14 Pro Max 128GB Deep Purple) - Posted 1 year ago

“Quick and cheap services”

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(Apple IPhone 14 128GB Starlight) - Posted 1 year ago

“Check truspilot. This is a very disorganised company that really. Of something goes wrong they will send emails saying everything is fine and won't ever get back to you. You have to chase them”

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(Samsung Galaxy S22 128GB Phantom Black) - Posted 1 year ago

“Great service, delivered next day.”

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(Google Pixel 7 Pro 256GB Obsidian) - Posted 1 year ago

“Just trying to find out where I can put my bill to pay monthly on same date every month as I get paid once a month thanks”

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(Apple IPhone XR 64GB Black Refurbished) - Posted 1 year ago

“No complaints arrived promptly and good deal”

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(Apple IPhone 14 128GB Midnight) - Posted 1 year ago

“Pleased with the phone and the service from E2save”

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(Google Pixel 7 128GB Obsidian) - Posted 1 year ago

“Easy to use”

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(Motorola Moto G13 Black) - Posted 1 year ago

“Excellent service and very good price.”

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(Samsung Galaxy S23 Ultra 256GB Phantom Black) - Posted 1 year ago

“Excellent service and fast. Will definitely use again. 👌”

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(Apple IPhone 13 128GB Blue) - Posted 1 year ago

“Simple, easy process with the best deals for the phone I wanted”

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(Google Pixel 7 Pro 256GB Hazel) - Posted 1 year ago

“Very fast delivery”

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(Apple IPhone 14 128GB Product Red) - Posted 1 year ago

“Good phone with good contract”

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(Honor Magic 4 Pro 256GB Cyan) - Posted 1 year ago

“Top deal”

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(Samsung 25w USB-C Super Fast Charger Black) - Posted 1 year ago

“Great service”

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(Apple IPhone 11 64GB Product Red Refurbished) - Posted 1 year ago

“Great site and super quick delivery”

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(Google Pixel 6a 128GB Charcoal) - Posted 2 years ago

“I can’t say I’m enjoying using my new handset as I haven’t received it yet, and I don’t think I’ll be keeping it when I receive it”

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Posted 2 years ago

“I choosed the cashback deal on 19th December 2022 with £19 effective cost after the cashback. When I called e2save customer service a lady called Kadeja confirmed me that I am getting the S21FE phone with the cashback deal as i signed off with her on the Christmas time. After receiving the phone set, I did not receive that cashback deal. When I called E2save they all denying that day offer as always offers are changing online. I called the girl ,Kadeja from customer service. She was also surprised that she did not add the cashback deal with the contract. I asked many times during the phone conversation to make sure the cash back Christmas deal is there. Also, I told her colleague Kieran on the same day. Being hurryness Kadeja mistakenly did not add cashback on the contract. Now, she was saying that she could bring the compensation for me from E2save. She hardly picks up phone calls. What's a big misleading to me. I was a long time customer of E2save but they have robbed hard earned money like this. Its a worst customer service that I have ever received from E2save. I told them to listen to the recorded phone conversation between i and customer service on that day to find out the truth but they are not doing anything about it. I will give them zero review and will take the matter further. They are misleading people like this with their customer service. It was my big mistake that I have fallen in their trap. If I could buy the phone online without calling their customer service on that day than this mistake might not be happened by their customer service. £216 saving from cashback is a lot saving for me. As I'm using that new sim with upgrade I can not even cancel the contract. Its a rubbish and liar company. One day they will destroy as you can not establish a big busy for long time using the lie.”

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Posted 2 years ago

Hi Mohi We're really sorry to hear your order is not as expected and our Customer Support team has been unable to assist you. A member of our team is going to investigate your sales call and will call you with the feedback, if your order has been processed incorrectly then they will provide a resolution. Again, we'd like to apologise for your experience so far and will be in touch soon. Kind regards e2save

Posted 2 years ago

E2save is rated 4.4 based on 4,709 reviews