E2save Reviews

4.4 Rating 4,714 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“Top deal”

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(Samsung 25w USB-C Super Fast Charger Black) - Posted 2 years ago

“Great service”

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(Apple IPhone 11 64GB Product Red Refurbished) - Posted 2 years ago

“Great site and super quick delivery”

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(Google Pixel 6a 128GB Charcoal) - Posted 2 years ago

“I can’t say I’m enjoying using my new handset as I haven’t received it yet, and I don’t think I’ll be keeping it when I receive it”

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Posted 2 years ago

“I choosed the cashback deal on 19th December 2022 with £19 effective cost after the cashback. When I called e2save customer service a lady called Kadeja confirmed me that I am getting the S21FE phone with the cashback deal as i signed off with her on the Christmas time. After receiving the phone set, I did not receive that cashback deal. When I called E2save they all denying that day offer as always offers are changing online. I called the girl ,Kadeja from customer service. She was also surprised that she did not add the cashback deal with the contract. I asked many times during the phone conversation to make sure the cash back Christmas deal is there. Also, I told her colleague Kieran on the same day. Being hurryness Kadeja mistakenly did not add cashback on the contract. Now, she was saying that she could bring the compensation for me from E2save. She hardly picks up phone calls. What's a big misleading to me. I was a long time customer of E2save but they have robbed hard earned money like this. Its a worst customer service that I have ever received from E2save. I told them to listen to the recorded phone conversation between i and customer service on that day to find out the truth but they are not doing anything about it. I will give them zero review and will take the matter further. They are misleading people like this with their customer service. It was my big mistake that I have fallen in their trap. If I could buy the phone online without calling their customer service on that day than this mistake might not be happened by their customer service. £216 saving from cashback is a lot saving for me. As I'm using that new sim with upgrade I can not even cancel the contract. Its a rubbish and liar company. One day they will destroy as you can not establish a big busy for long time using the lie.”

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Posted 2 years ago

Hi Mohi We're really sorry to hear your order is not as expected and our Customer Support team has been unable to assist you. A member of our team is going to investigate your sales call and will call you with the feedback, if your order has been processed incorrectly then they will provide a resolution. Again, we'd like to apologise for your experience so far and will be in touch soon. Kind regards e2save

Posted 2 years ago

“Iam very happy with my phone. Thank you so much”

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Posted 2 years ago

“The charger is excellent and charges the phone fast thank you”

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Posted 2 years ago

“I cannot charge my phone as a charger is not included in the box”

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Posted 2 years ago

“I very satisfied with phone. The only thing what I would like is more battery power. But that is not a big issue.”

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Posted 2 years ago

“I didn't get a s22 256gb purple..”

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Posted 2 years ago

“Simple step to select and buy with a quick delivery”

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(Samsung Galaxy S21 FE 5G 2022 128GB Graphite) - Posted 2 years ago

“Great website, easy to navigate around. Simple ordering & set up of new contract. Great communication regarding delivery. Quick dispatch. Top service. Many thanks”

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(Apple IPhone 13 Mini 128GB Pink) - Posted 2 years ago

“All delivered as promised, however transferring my old vodapone number to my new vodaphone contract has been auful. Ive been advised by vodaphone that I have to request a transfer frmo my original monthly contract to a pay as you go, then convert from the pay as you go to a monthly contract with my new sim. Up to 60 days total transfer time, and during that period I have to pay both contracts. If I had swapped from Vodaphone to amother network, it would have been 24 hours to get up and running with the new phone and sim card. Lesson learned, I won't be with vodaphone after my next swap, I can promise you! Vodaphone helpdesk even suggested returning the sim to you, then xontacting them for a new contract!!!! Don't believe that is ethical, so have not agreed to do that!”

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Posted 2 years ago

“Well happy very good service I received over the phone very helpful and would recommend to any1”

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Posted 2 years ago

“Appallingly customer service”

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Posted 2 years ago

Hi Sarah, We are sorry to hear that you are unhappy with the service that you received. We are always improving our service and it's unfortuante to hear that there have been shortfalls on this occasion. So that we can look into this further please can you email us at Reviews@e2save.com and we will look into this for you. Please include the following: -Your full name -Full address including Postcode -Email address -Mobile number -Above review Kind Regards, Kash

Posted 2 years ago

“Hadn't arrived as advised”

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Posted 2 years ago

Hi, We are sorry to hear that your order hasn't arrived. If you still require assistance with this we can look into your query for you. Please can you email us at Reviews@e2save.com and we will look into this for you. Please include the following: -Your full name -Full address including Postcode -Email address -Mobile number -Above review Kind Regards, Kash

Posted 2 years ago

“Real Quality service so far real cheap money for top Quality phone and service 👌.”

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Posted 2 years ago

“My Data isn’t working, I asked vodafone and they said you need to tell them to activate it”

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Posted 2 years ago

Hi Joe, We are sorry to hear that your data isn't working. All SIMs are activated upon dispatch, however on rare occasions the activation can fail. If you activation still hasn't been processed please let us know and we can help. If you still require assistance, please can you email us at Reviews@e2save.com and we will look into this for you. Please include the following: -Your full name -Full address including Postcode -Email address -Mobile number -Above review Kind Regards, Kash

Posted 2 years ago

“I have bought three phones from here now. all brilliant and great offers.”

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(Apple IPhone 13 Pro 128GB Gold) - Posted 2 years ago

“Quick and easy to order with next day delivery.”

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(Google Pixel 6 128GB Kinda Coral) - Posted 2 years ago

E2save is rated 4.4 based on 4,714 reviews