E2save Reviews

4.4 Rating 4,691 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,691 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“Everything including Tariff and Delivery details were explained fully and can't fault the customer service I had received and will continue to use Esave services Again.”

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(Apple IPhone 6s 16GB Space Grey) - Posted 8 years ago

“Excellent service. I contacted customer services as it looked like only 1 handset was on the order after I had placed 2. they quickly placed a second order for me for the second handset. when it later became clear that I actually had 3 handsets on order due to a mistake on their side, they sorted this out without fuss. I received the correct 2 items after the slight mix up and everything was sorted in one phone call. a pleasure to deal with and would recommend.”

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(Apple IPhone 6s 64GB Rose Gold) - Posted 8 years ago

“Great phone. Easy to use. So reliable. None of the issues people seem to moan about. So must be fake reviews. The phone feels like a complete multimedia device with a screen small enough to be a phone to carry around yet big enough to watch TV or play games or read. I find I can do most of my work on the phone as I travel. Best buy ever for me. E2save have delivered on a fantastic device.”

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Posted 8 years ago

“I had a problem completing my order online, i called E2Save and they were extremely helpful going through my order. I received my phone the next day. Fantastic service.”

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(Samsung Galaxy S6 32GB Gold) - Posted 8 years ago

“This was the first time I went through a "third party" for a mobile phone, as i usually prefer going straight to the network. But my mum & a couple of her work colleagues have used E2 Save over the past year and they had nothing but good things to say so I thought I'd check them out. I'm glad I did. I've gotten to stay with my chosen network, and got my desired phone (with desired data/call etc allowance), for £20 cheaper than I would've been able to get if I went straight to the network! My phone came the next day, and even though it hasn't been a week yet (as I write this), I'm very happy with E2 Save and my phone. E2 Save kept me updated throughout the delivery process and have offered an "aftercare" if I had any questions or problems. (But, if there's any issues with my phone then I have to take it to Carphone Warehouse, but there are 5 of those stores around my city centre so that wouldn't be a problem) Would I recommend using E2 Save? Yes, definitely!”

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(Apple IPhone 6s 16GB Space Grey) - Posted 8 years ago

“Very easy quick process with very fast delivery, however the phone arrived faulty, as did the headphones that came with the device”

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(Apple IPhone 6 16GB Grey Refurb) - Posted 8 years ago

Hello Chris Thank you for your review. It’s disappointing to hear that your handset has arrived faulty; I appreciate the frustration this would cause. I have tried to contact you this morning but unfortunately you were unavailable. If you would like us to contact you to discuss an exchange, then please kindly confirm the most convenient time for us to reach you. Apologies for any inconvenience caused. Kind regards Grace | E2save Customer Support Team

Posted 8 years ago

“The sales team was very helpful in helping find the right phone and tarrif for me. Very friendly.”

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(Samsung Galaxy Note 4 Black Refurbished) - Posted 8 years ago

“Brillant service amazaing CustmrSrv ann problems rectified very quickly should of wendy to e2save ages amos keep up the good work”

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(Samsung Galaxy S6 64GB Blue) - Posted 8 years ago

“Efficient service, good response time to call but why do you charge so much for a call when you are trying to sell me something?”

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(Microsoft Lumia 640 Orange) - Posted 8 years ago

“Brilliant it was fast and every informative. Quick delivery and very good service very happy with my purchase”

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(Apple IPhone 6s Plus 16GB Rose Gold) - Posted 8 years ago

“I received a broken phone and still trying to sort the issue out - I would definitely not recommend this service”

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(Apple IPhone 5s 16GB Space Grey Refurbished) - Posted 8 years ago

Hello Jane Thank you for your review and for taking the time to speak with me earlier today. I would like to take this opportunity to apologise again for any inconvenience caused however I hope you’re satisfied with the outcome of our conversation. Kind regards Grace | E2save Customer Support Team

Posted 8 years ago

“Dropped old phone down toilet so needed a phone quick! Arrived very quick, Very impressed well packaged (everything you expect). So far so good.”

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(Huawei Nexus 6P 32GB Black) - Posted 8 years ago

“Quick and easy to order my phone, ordered it on the nighttime, it arrived the very next day. Good monthly tariff with redemption amounts. Good service. Thank you”

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(Sony Xperia Z3 Compact Black) - Posted 8 years ago

“Great prompt service, very helpful and provided what I had required”

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(Apple IPhone 6s Plus 16GB Gold) - Posted 8 years ago

“A very easy and simple way to buy a phone. Great price as well.”

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(Apple IPhone 6s 64GB Rose Gold) - Posted 8 years ago

“Very warm and informative on the phone. Got straight to the point and would highly recommend.”

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(Apple IPhone 6s Plus 16GB Rose Gold) - Posted 8 years ago

“I have used E 2 Save for my phones for several years, I've always found their service to be excellent you get what you see at the price quoted and its delivered the next day. There are no hidden charges and the staff are friendly and helpful. I buy my phone next time and I've recommended E 2 Save to all my friends and family.”

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(Apple IPhone 5s 16GB Space Grey) - Posted 8 years ago

“I could not believe how easy it was and how quick the phone was delivered And I will recommend this company to my frends and family when it is time To renew there phones”

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(Microsoft Lumia 550 Black) - Posted 8 years ago

“Ordered phone n free ps4 gift and after doing all that i then decided to read the reviews to which i have to be honest got me quite concerned but as promised i had my phone delivered the next day with the ps4 . Was informed throughout the process with what delivery details and am more than happy with this service . Just slightly annoyed at dpd driver who decided he didnt want to catch the lift to the 7th floor so left it with a total stranger on the first floor and only let me know through a e mail which i happened to have seen on my laptop . Stating he left it with my next door neighbour . My neighbour doesnt live 7 floors below me but apart from that i am happy with the service from e2save rthemselves . Just glad the couple he left it with were a very nice and honest couple”

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(Microsoft Lumia 550 Black) - Posted 8 years ago

“Really pleased with how quick and easy it was ordering my new phone and it came the next day. The guy on the phone was very helpful in helping me choose the right tariff would definitely recommend.”

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(Samsung Galaxy S6 32GB Gold) - Posted 8 years ago

E2save is rated 4.4 based on 4,691 reviews