E2save Reviews

4.4 Rating 4,720 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“I ordered the Apple iphone6s 64gb. I ordered it in the afternoon and it came the very next morning. And what was really good was the 1hr time window which they delivered within. It was a great deal with unlimited mins and texts...just what I need for a business phone and at a low cost. Really happy with e2save and would definitely purchase from the again. Thanks guys! 10/10”

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(Apple IPhone 6s 64GB Gold) - Posted 9 years ago

“Outstanding costumer service phone came so quick will use again thanks ????????”

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(Apple IPhone 5s 16GB Space Grey) - Posted 9 years ago

“Very swift and very good service! I highly recommend it! Well done guys!”

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(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

“It was so simple & easy to do, the person I dealt with was very knowledgeable. I got a great offer & my new phone arrived next day.”

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(Samsung Galaxy S6 32GB Black) - Posted 9 years ago

“I have received an amazing customer service from carphone warehouse staff Sam. It was an ongoing problem to get a new contract , during my call with Sam we had difficulties as EE system was down so he said he will call me back an hour and he did call me back in an hour, as the system was still down he said if that ok with me if he will call me back about another 2 hours time due to the problem still with EE system. And he called me back and I felt I get a really good customer care by him. Thank you Sam!!!!”

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(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

“A free phone delivered next day at given time a great service highly recommended”

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(Huawei Y3 Black) - Posted 9 years ago

“Very easy to navigate and super speedy delivery - shockingly simple!”

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(Samsung E1200) - Posted 9 years ago

“A great company, providing a value for money mobile phone services. Good quality phones at a low cost tariff, by cash back. Prompt cash back service without any failure, for that last 10 years for me! I would recommend anybody who wants to save some money, without compromising a quality products!”

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(Huawei Y3 Black) - Posted 9 years ago

“Everything including Tariff and Delivery details were explained fully and can't fault the customer service I had received and will continue to use Esave services Again.”

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(Apple IPhone 6s 16GB Space Grey) - Posted 9 years ago

“Excellent service. I contacted customer services as it looked like only 1 handset was on the order after I had placed 2. they quickly placed a second order for me for the second handset. when it later became clear that I actually had 3 handsets on order due to a mistake on their side, they sorted this out without fuss. I received the correct 2 items after the slight mix up and everything was sorted in one phone call. a pleasure to deal with and would recommend.”

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(Apple IPhone 6s 64GB Rose Gold) - Posted 9 years ago

“Great phone. Easy to use. So reliable. None of the issues people seem to moan about. So must be fake reviews. The phone feels like a complete multimedia device with a screen small enough to be a phone to carry around yet big enough to watch TV or play games or read. I find I can do most of my work on the phone as I travel. Best buy ever for me. E2save have delivered on a fantastic device.”

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Posted 9 years ago

“I had a problem completing my order online, i called E2Save and they were extremely helpful going through my order. I received my phone the next day. Fantastic service.”

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(Samsung Galaxy S6 32GB Gold) - Posted 9 years ago

“This was the first time I went through a "third party" for a mobile phone, as i usually prefer going straight to the network. But my mum & a couple of her work colleagues have used E2 Save over the past year and they had nothing but good things to say so I thought I'd check them out. I'm glad I did. I've gotten to stay with my chosen network, and got my desired phone (with desired data/call etc allowance), for £20 cheaper than I would've been able to get if I went straight to the network! My phone came the next day, and even though it hasn't been a week yet (as I write this), I'm very happy with E2 Save and my phone. E2 Save kept me updated throughout the delivery process and have offered an "aftercare" if I had any questions or problems. (But, if there's any issues with my phone then I have to take it to Carphone Warehouse, but there are 5 of those stores around my city centre so that wouldn't be a problem) Would I recommend using E2 Save? Yes, definitely!”

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(Apple IPhone 6s 16GB Space Grey) - Posted 9 years ago

“Very easy quick process with very fast delivery, however the phone arrived faulty, as did the headphones that came with the device”

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(Apple IPhone 6 16GB Grey Refurb) - Posted 9 years ago

Hello Chris Thank you for your review. It’s disappointing to hear that your handset has arrived faulty; I appreciate the frustration this would cause. I have tried to contact you this morning but unfortunately you were unavailable. If you would like us to contact you to discuss an exchange, then please kindly confirm the most convenient time for us to reach you. Apologies for any inconvenience caused. Kind regards Grace | E2save Customer Support Team

Posted 9 years ago

“The sales team was very helpful in helping find the right phone and tarrif for me. Very friendly.”

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(Samsung Galaxy Note 4 Black Refurbished) - Posted 9 years ago

“Brillant service amazaing CustmrSrv ann problems rectified very quickly should of wendy to e2save ages amos keep up the good work”

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(Samsung Galaxy S6 64GB Blue) - Posted 9 years ago

“Efficient service, good response time to call but why do you charge so much for a call when you are trying to sell me something?”

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(Microsoft Lumia 640 Orange) - Posted 9 years ago

“Brilliant it was fast and every informative. Quick delivery and very good service very happy with my purchase”

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(Apple IPhone 6s Plus 16GB Rose Gold) - Posted 9 years ago

“I received a broken phone and still trying to sort the issue out - I would definitely not recommend this service”

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(Apple IPhone 5s 16GB Space Grey Refurbished) - Posted 9 years ago

Hello Jane Thank you for your review and for taking the time to speak with me earlier today. I would like to take this opportunity to apologise again for any inconvenience caused however I hope you’re satisfied with the outcome of our conversation. Kind regards Grace | E2save Customer Support Team

Posted 9 years ago

“Dropped old phone down toilet so needed a phone quick! Arrived very quick, Very impressed well packaged (everything you expect). So far so good.”

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(Huawei Nexus 6P 32GB Black) - Posted 9 years ago

E2save is rated 4.4 based on 4,720 reviews