E2save Reviews

4.4 Rating 4,689 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,689 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very clear instructions, helpful explained everything”

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(Apple IPhone 8 64GB Silver) - Posted 6 years ago

“Hope I’m not paying for two phones now seen I have this one ??”

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(Apple IPhone SE 32GB Gold) - Posted 6 years ago

“All worked out ok, the only thing is a bit of a struggle getting straight forward instructions, they all say use the website, and even when you visit the shop, a bit of a fob off, the internet”

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(Apple IPhone 7 32GB Black) - Posted 6 years ago

“Fast delivery, good price”

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(Apple IPhone 7 32GB Rose Gold) - Posted 6 years ago

“I had a contract phone direct with EE for about 8 years but they couldn't match the offer that E2save could with a Samsung 8 great service would highly recommend thanks Ron.”

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(Samsung Galaxy S8 Midnight Black) - Posted 6 years ago

“Great customer service. Received my phone on the exact date that was arranged.”

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(Samsung Galaxy Note 8 Gold) - Posted 6 years ago

“The phone I ordered was refurbished but ‘as-new’. However the casing and screen are scratched. I didn’t receive the Bluetooth earpiece either. I tried calling on several occasions to discuss this but each time I was on hold for several minutes at a rate of 13p per minute. The waiting time ranged from 35 to to 46 minutes which is terrible . I tried logging into the online account to email but the login didn’t work and neither did the password reset. Overall I’m Pretty disappointed as you can tell.”

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(Apple IPhone 7 128GB Black Refurbished) - Posted 6 years ago

Hello Mark, Thank you for your review. I tried to contact you today however you were unavailable to take my call. I’m sorry to hear your refurbished handset wasn’t as expected. Please confirm a suitable time to contact you so we can discuss this further. Alternatively, you can contact our Customer Support team on 01509 610 888, Monday – Friday between 9am and 6pm. Kind regards, Chris | e2save Customer Support team

Posted 6 years ago

“I am still awaiting a refund!!”

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(Apple IPhone 7 Plus 32GB Gold) - Posted 6 years ago

Hello, and thanks for your review. I’m sorry to hear there’s been a delay with your refund. We do ask that you allow 5 days for a card refund to complete, and 28 working days if waiting for a cheque to arrive in the post. If this time has passed and you’re still awaiting your funds, please let me know and I’ll be happy to chase this up for you. I apologise for any inconvenience caused by the delay. Rebecca | e2save Customer Support team

Posted 6 years ago

“Simple online and very good with price”

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Posted 6 years ago

Hi Rohima We’re so pleased to hear you got a great deal on some new tech, all in the knowledge you’re in safe hands. We just wanted to say a big thanks for taking the time to leave such a positive review, it’s truly appreciated. We hope you’re enjoying your new phone. Rebecca | e2save Customer Support team

Posted 6 years ago

“Amazing deal Originally £75 upfront cost. But I had a £50 Voucher. That meant £25 upfront cost and £27 monthly From O2. Probably this was the deal of the century. :D”

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Posted 7 years ago

Hi Zoltan, Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Roshni | e2save Customer Support team

Posted 7 years ago

“Both of my phones network service are not working properly.07931981532 from this number people could not listen me.I do not know what shell I do?”

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Posted 7 years ago

Hi Mehbub, I'm sorry to hear that you have an issue with your handset. I've tried to call you today to discuss this further with you, however, I've been unable to reach you. Please contact our Customer Support team on 01509610888 who'll be able to help further. Kind regards, Roshni | e2save Customer Support team

Posted 7 years ago

“Very fast service”

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(Apple IPhone 6 32GB Space Grey) - Posted 7 years ago

Hello Daniel We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Rebecca | e2save Customer Support team

Posted 7 years ago

“Really easy to deal with. Phone arrived the next day, as promised. Good value offers. It was all so good that we bought another phone from them two days later)”

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(Apple IPhone SE 32GB Silver) - Posted 7 years ago

Hi Mary, Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Forever yours Chris | e2save Customer Support team

Posted 7 years ago

“Very easy to purchase, fast delivery all good Thanks Gary”

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(Apple IPhone 6 16GB Silver Refurb) - Posted 7 years ago

Hello Gary, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris | e2save Customer Support team

Posted 7 years ago

“Fantastic service fast delivery easy set up no hidden fees and cash back too”

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(Apple IPhone 6 32GB Space Grey) - Posted 7 years ago

Hi, We like to pat ourselves on the back for getting things right, but have to hand this to DPD for such a super speedy delivery. Although… we’ll take credit for choosing them as your courier, only the best is good enough for our customers. We’re all friends here. Chris | e2save Customer Support team

Posted 7 years ago

“I did find the deal that I was looking for and received my order the next day. Everything went smoothly.”

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(Samsung Galaxy S8 Orchid Grey) - Posted 7 years ago

Hello, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris | e2save Customer Support team

Posted 7 years ago

“The customer service that i spoke to was very good and helpful.”

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(Samsung Galaxy S8 Plus Orchid Grey) - Posted 7 years ago

Hi Luke, Our friendly staff are not just a lovely bunch, they’re pros at finding quality deals, offering expert advice, and making your day. Thank you for your positive review. Chris | e2save Customer Support team

Posted 7 years ago

“good delivery”

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(Apple IPhone SE 32GB Space Grey) - Posted 7 years ago

Hello, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris | e2save Customer Support team

Posted 7 years ago

“I got the phone I wanted”

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(Samsung Galaxy S8 Orchid Grey) - Posted 7 years ago

Hello David, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris | e2save Customer Support team

Posted 7 years ago

“Efficient good value service”

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(Apple IPhone 7 128GB Jet Black) - Posted 7 years ago

Hello, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave a positive review, it’s greatly appreciated. Chris | e2save Customer Support team

Posted 7 years ago

E2save is rated 4.4 based on 4,689 reviews