E2save Reviews

4.4 Rating 4,720 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“Easy online order with fast next day delivery. There was a mistake in the spelling of my surname which o2 said is often the case with carphone warehouse. I didn't realise I was ordering from Carphone Warehouse. Happy with my phone and feel I have got a bargain overall. Would recommend and use again”

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(Samsung Galaxy S8 Coral Blue) - Posted 6 years ago

“Brilliant love the phone”

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(Nokia 3 Plus Blue) - Posted 6 years ago

“Superb service with the cheapest Deal for Samsung S9 Plus, E2sase did same as usual, very pleased to recon to all my friends & relatives”

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(Samsung Galaxy S9 Plus Blue) - Posted 6 years ago

“You hae made my upgrade very difficult, you regisered my new phone as an additional phone, and not an upgrade. As an upgrade there woukld be no sim card and no new number gererated, but my new phone came with a new sim card and new number. Of course I can change my new phone to my old number,but I still have 3 numbers on my account. this creates a situation where I have a 3 phone qaccount whereas I should only have 2 phones on my account, my new phone and my wies phone. As I have already sold my old phone, it appears that I still have a contract on a phone I have soldI have contacted EE and tried to sort it out, but it all boils down to you ha ing supplied a third phone to my contract, and not an upgrade”

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(Samsung Galaxy S9 Black) - Posted 6 years ago

Hi John Thanks for your review. I've tried to call you today to discuss this further, however I've not been able to reach you. Please let me know if there is a more convenient time to call? Kind regards Leona|e2save Customer Support team

Posted 6 years ago

“I have just recently gone to E2save good service Tescos wouldn't let me upgrade cause not great credit history and cause I paid my contract by debit card and direct debit wouldn't let me despite paying off phone do there loss.”

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(Samsung Galaxy J6 2018 Gold) - Posted 6 years ago

“customer service goes out the window once they get your money. It is a disgrace have requested on a number od occasions paper work for returning mobile to be told will be emailed.....still waiting”

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(Apple IPhone XR 64GB Black) - Posted 6 years ago

Hello Lavinia Thanks for your review. I’m sorry to hear of the difficulties experienced trying to cancel your order. We've tried to contact you today to discuss this further, however you were unavailable. We’ve since reached out to you via email, and please don’t hesitate to contact us if there’s anything more you require. Kind regards Rebecca | e2save Customer Support team

Posted 6 years ago

“Good service, no problems, phone arrived the day before it was due very fast service, easy to order and set up.”

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(Samsung Galaxy S9 Black) - Posted 6 years ago

“The whole experience of searching, ordering and receiving my phone was seamless; very efficient indeed. Next day delivery meant next day. And after all that, I saved just under £500 compared to my current contract. I thoroughly recommend E2save.”

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(Apple IPhone XR 128GB Black) - Posted 6 years ago

“Good Company!! good service!!”

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(Apple IPhone XR 64GB White) - Posted 6 years ago

“Fantastic service. Arrived quickly. Lovely phone”

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(Samsung Galaxy S8 Pink Gold) - Posted 6 years ago

“Received handset but takes 5 working days before I can use it as it takes this amount of time for the details to be transferred over.!! I would of thought in this modern technology it would take this amount of time.”

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(Apple IPhone 6s 32GB Rose Gold) - Posted 6 years ago

“Great company will definitely order again”

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(Samsung Galaxy S7 Black Refurb) - Posted 6 years ago

“First phone was broken but the return and replacement were sent quickly so can’t fault them Easy process and best value package Happy and would recommend them again”

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(Apple IPhone SE 32GB Rose Gold) - Posted 6 years ago

“Fantastic condition phone and refurbished which brought the price down and swift service and will reccomend to a friend”

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(Apple IPhone 6 16GB Silver Refurb) - Posted 6 years ago

“Process is very easy. And it’s reach on next day on time . So thank you very much for e2save whole team....”

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(Samsung Galaxy S9 Purple) - Posted 6 years ago

“Very good deal and no issues with deli ery or order processing”

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(Sony Xperia XZ3 Green) - Posted 6 years ago

“Great service and extremely quick”

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(Nokia 5 1 Blue) - Posted 6 years ago

“At the moment it is not fair to give feedback as i am having a few problems with the device, namely accessing certain email, attaching photos from gallery to forward to recipients, also copying messages to mail etc. Once they can b resolved i will write another”

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(Huawei Y7 2018 Blue) - Posted 6 years ago

Thank you for your review. I am sorry to hear you are having trouble with your handset, to be able to assist you with all your queries please provide me with your Order ID so I am able to investigate these issues for you and resolve your concerns, alternatively you can contact our Customer Support team on 01509 610 888 our opening hours are Monday to Friday 8am to 7pm, Saturdays 9am to 6pm, and Sundays 10am to 5pm. Jade | e2save Customer Support team

Posted 6 years ago

“Good info about Huawei Y7 phone and the O2 network. Following agreement to have the goods, the E2Save website would not let me complete the registration process within the 4 hour slot. Have no idea whether this is important or not but I did not know how to get back to company to find out.”

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(Huawei Y7 2018 Black) - Posted 6 years ago

Hello Thanks for your review regarding your registration. To allow me to investigate this further can you please update your review with your Order ID number. Alternatively please call customer services on 01509 610 888 our opening hours are Monday to Friday 8am to 7pm, Saturdays 9am to 6pm, and Sundays 10am to 5pm. Kind regards, Amy | e2save Customer Support team * Calls charged at standard local rate and mobile rates will vary

Posted 6 years ago

“very good and good customer service i will be telling all my friends brilliant”

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(Samsung Galaxy A6 2018 Black) - Posted 6 years ago

E2save is rated 4.4 based on 4,720 reviews