E2save Reviews

4.4 Rating 4,689 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,689 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“Love the mobile nice size, easy to use, arrived within 24hr, great. Kim”

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(Apple IPhone SE 32GB Rose Gold) - Posted 6 years ago

“Easy simple upgrade. Saved me time standing in an EE shop for hours on end”

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(Apple IPhone 7 32GB Rose Gold) - Posted 6 years ago

“I was led to believe by the sales lady that she was calling me from EE, she never told me it was a deal with Carphone warehouse. I only realised that wasn’t the case when the phone arrived and discovered it was Carphone warehouse. I spent lots f time o Hanging on the phone over 30 mins to get the issue resolved. I will never recommend the company, and will have no hesitation telling everyone I know to beware of the underhand sly way that the sales person applied to get business.”

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(Apple IPhone SE 32GB Rose Gold) - Posted 6 years ago

Hi June, Thank you for your review. All our calls are recorded for quality reasons and we follow a script where we confirm who we are. I apologise if you were given the impression we were EE. Thank you for your understanding and any confusion this has caused. Chris |e2save Customer Support team

Posted 6 years ago

Hi June, Thanks for your review. I'm sorry to hear about the experience you've had. I've tried to contact you today to discuss this further but was unable to get through. Do you have a best contact time for me to call? Thanks for your patience. Justine | e2save Customer Support team

Posted 6 years ago

“they were only so so as they rang up at tea time and there was a lot of back ground noise making it difficult to hear I'm not sure if I can use the same number on new phone apart from that he as ok”

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(Doro 6520 Black) - Posted 6 years ago

Hi Deborah, Thank you for your review. I apologise for the background noise of our busy call centre. Your feed-back has been provided to our team. Thank you for your understanding. Chris |e2save Customer Support team

Posted 6 years ago

Hello Deborah, Thank you for your review. I’m sorry to hear the sales call you received was difficult to hear. Your feed-back has been provided to our sales team. Thank you for your understanding. Chris | e2save Customer Support team

Posted 6 years ago

“Everything as expected, good price with fast informative delivery. Happy customer.”

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(Google Pixel 2 64GB Black) - Posted 6 years ago

“Excellent communication and an amazing price deal”

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(Samsung Galaxy S8 Pink Gold) - Posted 6 years ago

“Brilliant service, great value for money”

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(Apple IPhone 7 32GB Jet Black) - Posted 6 years ago

“Fast delivery. Great phone thanks”

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(Apple IPhone 7 32GB Jet Black) - Posted 6 years ago

“Delivered on time”

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(Apple IPhone 6 32GB Space Grey) - Posted 6 years ago

“Phone arrived swiftly. Good service.”

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(Sony Xperia XZ Premium Black) - Posted 6 years ago

“The telephone salesperson would not confirm who I had my contract with, when it expired, how much it was for etc etc. The saleman just insisted I would get a better deal and went on and on until I was convinced my contract was due for renewal. In fact i had only had my contract since may 2017 and it was for 24 months. I was not at all well when they contacted me and made me more and more confused until I finally accepted the new contract. When the call ended I imediately looked at my ee contract and realised I had been duped into another one which was not better and more expensive. I am very disappointed the salesman behaved in this manner to a vunerable older person.”

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(Apple IPhone SE 32GB Space Grey) - Posted 6 years ago

Hi, Thank you for your review. Sorry to hear about the situation, I’ll be in contact with you shortly. Chris |e2save Customer Support team

Posted 6 years ago

“You are uncontactable. You have rejected e-mails that I have sent. You try to charge £0.13p per minute to call you. You have NOT acknowledged the return of the proffered 'phone. Your very contact here suggests that you are still under the impression that a relationship exists between us when none does. You are a disgrace!!!”

Helpful Report

(Samsung Galaxy J3 2017 Blue) - Posted 6 years ago

Hi John, Thank you for your review. I’m sorry to hear about your experience with us. We’ll be in contact with you shortly to discuss this further. Thank you for your patience. Chris |e2save Customer Support team

Posted 6 years ago

“Very professional and also I got exactly what I wanted great”

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(Samsung Galaxy S8 Midnight Black) - Posted 6 years ago

“Useless. Miss sold me a phone and wouldn't stick the offer”

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Posted 6 years ago

Hi, Thank you for your review. I'm extremely sorry to hear about this. I've tried to call you, however I was unable to reach you. If you could provide me with a best time to call you, I'll be happy to call so I can get this resolved for you. Mo e2save Customer Support team

Posted 6 years ago

Hi, Thank you for your review. I’m sorry to hear about your experience with us. We’ll be in contact with you shortly to discuss this further. Thank you for your patience. Chris |e2save Customer Support team

Posted 6 years ago

“A great deal and got new phone quickly.”

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(Sony Xperia XZ1 Compact Blue) - Posted 6 years ago

“handset excellent not too sure about claiming discount back a bit complicated”

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(Samsung Galaxy S6 32GB Black Refurbished) - Posted 6 years ago

“I was told t would be he same number ... it isn't. I was told it was about the same size as current phone ... it isn't”

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(Samsung Galaxy J3 2017 Blue) - Posted 6 years ago

Hi Sally, Thank you for your review. First of all we’d like to apologise for any confusion caused. You’ll always keep your existing number if you enter into an upgrade agreement. All SIM cards we provide are multi SIMs that have all sizes in one. Chris |e2save Customer Support team

Posted 6 years ago

“Easy online way of Ordering. Fast delivery. Product as described.”

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Posted 6 years ago

“Amazing service , delivered on time, product exactly what I ordered. Will definitely use this company again.”

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(Apple IPhone 6 32GB Space Grey) - Posted 6 years ago

“The service was quick and I like the phone that I received”

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(Samsung Galaxy S7 Pink Gold) - Posted 6 years ago

E2save is rated 4.4 based on 4,689 reviews