E2save Reviews

4.4 Rating 4,691 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,691 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“I have been with o2 since 1998 and as my handset was playing up I wanted to do an early upgrade. I'm a big fan of HTC phones and wanted the latest 10 version the HTC range. I was shocked to find the o2 themselves were not doing the latest version and if I wanted anything close to that phone I would have to have the Samsung s7. I look to see if I could get my old tariff and I couldn't but found the closest to mine and it was £15 more.... I still had to contribute to the phone too, so I looked to see if I could get a better offer somewhere else and I found E2save. To my surprise they did the HTC 10 and I could get it on o2 as well, I saved £11 compared to o2 direct and I got the phone to for just £10 advanced fee....... I can only say check them out as I will be using E2save again.”

Helpful Report

(HTC 10 Silver) - Posted 8 years ago

Hello Simon, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | e2save Customer Support team

Posted 8 years ago

“Very good service. Working out what you actually get phone, sim card and how to use these with new and existing phones is difficult but OK.”

Helpful Report

(Apple IPhone 6 16GB Silver) - Posted 8 years ago

Hello Julie, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | e2save Customer Support team

Posted 8 years ago

“Excellent hassle free quick service and best deal ever with phone contract. Delighted ????”

Helpful Report

(Apple IPhone SE 16GB Rose Gold) - Posted 8 years ago

Hi Michele, Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Forever yours Chris | e2save Customer Support team

Posted 8 years ago

“Site was clear and easy to use. Offers were laid out in such a way that I did not have to waste time - though I did 'wander' through different parts of the site as the site actually attracts you to do this - which I see as a good point. Buying process was simple and each step was structured and straightforward - which I like. No pressure to buy insurance, or to change my options. The follow up email that I sent was dealt with quickly and extremely politely. I wish all phone site were like this!”

Helpful Report

(Apple IPhone SE 16GB Rose Gold) - Posted 8 years ago

Hello Ewan, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | e2save Customer Support team

Posted 8 years ago

“I'm impressed by the service that E2Save provided when shopping for phone deals online. I was also able to take advantage of the massive discount on the upfront cost of my phone. The efficient delivery of my new phone through constant notifications from the time of dispatch was really reassuring.”

Helpful Report

(Apple IPhone SE 16GB Rose Gold) - Posted 8 years ago

Hello Irfat, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | e2save Customer Support team

Posted 8 years ago

“Not happy at all applied for an iPhone recieved an old Nokia and then was told when I phoned up the email saying I was accepted for the iPhone was sent in error so I applied again and the same happened !!! This shouldn't be allowed”

Helpful Report

(Apple IPhone 5s 16GB Space Grey) - Posted 8 years ago

Hello Emma, Thank you for your review. I am sorry that you have received the wrong handset. I can see that you have tried to call you regarding this earlier today but the line dropped. If you would like to discuss this further, please call us on 01509 610 888 and we'll be happy to help. Kind regards, Ryan | e2save Customer Support team

Posted 8 years ago

“When I used this service they were good and speedy! They email you to tell you what's happening and keep you up to date there was no funny business and was all perfect when buYing the phone”

Helpful Report

(Apple IPhone 6 16GB Space Grey) - Posted 8 years ago

Hello Liliana, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | e2save Customer Support team

Posted 8 years ago

“My experience was excellent, the person who helped me was very patient and well informed. He couldn't do enough to accommodate me. I would definitely use E2save again.”

Helpful Report

(Apple IPhone 6s 16GB Silver) - Posted 8 years ago

Hello Kelly, we’re really pleased you’re happy with the service we provide and that our staff we're helpful. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | e2save Customer Support team

Posted 8 years ago

“Excellent service, tried to buy from somewhere else, then tried e2save and it worked straight away, extremely fast 5*, next day delivery as well”

Helpful Report

(Apple IPhone 6s 64GB Rose Gold) - Posted 8 years ago

Hello Lillian, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | e2save Customer Support team

Posted 8 years ago

“Very fast delivery, great communication, very informative, delivery is tracked.”

Helpful Report

(Apple IPhone 6 Plus 16GB Silver) - Posted 8 years ago

Hello Emma, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | e2save Customer Support team

Posted 8 years ago

“Quick service over the phone, explained most things clearly. Nice telephone manner.”

Helpful Report

(Samsung Galaxy S7 Pink Gold) - Posted 8 years ago

Hi Julie Our friendly staff are not just a lovely bunch, they’re pros at finding quality deals, offering expert advice, and making your day. We’re delighted to hear we’ve put a smile on your face and a skip in your step, and will be sure to keep up the good work. Thanks for returning the favour, you’ve put a smile on our face too. Amy |e2save Customer Support team

Posted 8 years ago

“I ordered my Samsung J5 mobile phone with you and it cam the next day, a very good service.”

Helpful Report

(Samsung Galaxy J5 Gold) - Posted 8 years ago

Hi Shirley Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 8 years ago

“Very easy to complete order. Great prices. Perhaps would have liked a few 'how to set up' instructions as not very technical and had to take phone to friend to do!”

Helpful Report

(Apple IPhone SE 16GB Silver) - Posted 8 years ago

Hi Sarah We’re so pleased to hear you got a cracking deal on some awesome tech, all in the knowledge that you’re in safe hands. We just wanted to say a big thanks for taking the time to leave such a positive review, it’s truly appreciated. I’m sorry to hear you struggled to set up your new phone; you can call us anytime on our local rate number 01509 610 888 and we can help. Alternatively pop down to your local Carphone Warehouse store and they are always happy to help. We hope you’re enjoying your new phone. Amy|e2save Customer Support team

Posted 8 years ago

“Phone arrived next day within timeframe advised by DPD. Just waiting for number transfer to be completed.”

Helpful Report

(Apple IPhone 5s 16GB Space Grey) - Posted 8 years ago

Hi Stephen We like to pat ourselves on the back for getting things right, but have to hand this to DPD for such a super speedy delivery. Although… we’ll take credit for choosing them as your courier, only the best is good enough for our customers. We’ll all friends here. Amy|e2save Customer Support team

Posted 8 years ago

“Easy order, fast delivery. Everything in order. Enjoying my new iPhone.”

Helpful Report

(Apple IPhone 6 64GB Silver) - Posted 8 years ago

Hi Joanna We don’t hang about as we know you’re just as excited about receiving your gadget, as we are about having you as a customer. Although delivery is free, we don’t scrimp on service so you benefit from the cheapest deal and next day delivery with the help of our super-fast processing skills. Thanks for sharing the love, we think you’re fantastic too. Amy |e2save Customer Support team

Posted 8 years ago

“Very good and helpful and would definitely recommend to a friend”

Helpful Report

(Apple IPhone SE 64GB Rose Gold) - Posted 8 years ago

Hi Catherine Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Don’t forget to earn some extra cash by using the recommend a friend link on your online account! Forever yours Amy |e2save Customer Support team

Posted 8 years ago

“Great service delivered next day , friendly and polite person I dealt with was able to call back at an appropriate time to complete order”

Helpful Report

(Samsung Galaxy S7 Silver) - Posted 8 years ago

Hi John Our friendly staff are not just a lovely bunch, they’re pros at finding quality deals, offering expert advice, and making your day. We’re delighted to hear we’ve put a smile on your face and a skip in your step, and will be sure to keep up the good work. Thanks for returning the favour, you’ve put a smile on our face too. Amy |e2save Customer Support team

Posted 8 years ago

“I was very happy with the service provided so far however I don't think it is very professional to say you are calling from carphone warehouse when you blatantly aren't”

Helpful Report

(Apple IPhone 6 16GB Silver) - Posted 8 years ago

Hello Christian Thank you for taking the time to leave a review and we are happy to hear you are happy with our service. We are part of Carphone Warehouse, but it should be clearly stated on the call that we are e2save.com, I will make sure the call is listened to and fed back to the agent. We hope you’re enjoying your new gadget. Amy |e2save Customer Support team

Posted 8 years ago

“Geat services and amazing range to pick from and really fast services”

Helpful Report

(Apple IPhone 5c 8GB Green Refurbished) - Posted 8 years ago

Hi Laura We don’t hang about as we know you’re just as excited about receiving your gadget, as we are about having you as a customer. Although delivery is free, we don’t scrimp on service so you benefit from the cheapest deal and next day delivery with the help of our super-fast processing skills. Thanks for sharing the love, we think you’re fantastic too. Amy |e2save Customer Support team

Posted 8 years ago

“Easy to order, great prices and fast delivery would recommend”

Helpful Report

(Apple IPhone SE 16GB Rose Gold) - Posted 8 years ago

Hi Maxine We’re so pleased to hear you got a cracking deal on some awesome tech, all in the knowledge that you’re in safe hands. We just wanted to say a big thanks for taking the time to leave such a positive review, it’s truly appreciated. We hope you’re enjoying your new phone. Amy|e2save Customer Support team

Posted 8 years ago

E2save is rated 4.4 based on 4,691 reviews