E2save Reviews

4.4 Rating 4,691 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,691 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“It was an extremely easy process purchasing my new phone and the pricing was fantastic ????”

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(Apple IPhone 4s 8GB Black Refurbished) - Posted 8 years ago

“Quick reliable service and great prices and deals, will use again for certain”

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(Apple IPhone 6 16GB Grey Refurb) - Posted 8 years ago

“The response was quick also the delivery I called and they where very helpful really good service”

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(Microsoft Lumia 435 Green) - Posted 8 years ago

“Fantastic customer service fast delivery recommend to anyone thank you”

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(Samsung Galaxy S5 Copper Gold) - Posted 8 years ago

“This is my first time using E2Save as I literally just found their great deals on the internet, and eventually found one on the phone I wanted. I bought the iPhone 6s in rose gold. At first when I tried to order online it would'nt go through, but I called up their sales team and they were very easy to get to (no waiting around) and very helpful. I've forgotten the name of the guy I spoke to, but I would like to commend him on being so professional and pointing out things for me to consider with the purchase of a new phone, such as insurance which you can buy there and then, details of how to get a refund if need be and what to do if you want to keep your current number. Furthermore, my phone was actually delivered the morning of the very next day so it meant I wasn't left anxiously waiting (seeing as they are an online company and this was my first time). Overall I am very happy with my phone and I have a great contract (I waited until Black Friday to see if other companies could match it but none did!), and I have already started recommending E2Save to my friends. If you're looking to buy someone a smartphone/tablet for Christmas, come here! You get great deals and it may even come a day or two early, like mine. I know that this has been a long post but I had a really positive experience so I just wanted to share that! I hope that you found this review useful.”

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(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago

“Thoroughly professional service from helpful staff, would recommend to friends of mine”

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(Samsung Galaxy J5 Black) - Posted 8 years ago

“Easy and quick, ordered Friday and said it would arrive Monday but came Saturday at the time driver told me”

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(Samsung Galaxy S6 32GB Blue) - Posted 8 years ago

“Fantastic experience with E2 Save Mobiles - I had never had a more pleasant experience in getting out a new contract phone. Everything was smooth, and not to mention QUICK! I'd definitely recommend to anyone who is considering taking out a new contract, but may not necessarily have the time to head into a shop. Everything is completed online, a very quick application form - and if you're accepted, you receive an email within 1-2 days and your phone is shipped to you the VERY NEXT DAY! Thank you for a wonderful experience!”

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(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago

“I ordered a phone samsung with free tablet. Got the phone and I called your team. Which I was told I could only get the cash back deal. I wanted the tablet that is the main reason for taking the phone. Twice I have been told someone would call me. contact me on my email : bjrankine@sky.com or 0908007106”

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(Samsung Galaxy S6 32GB Gold Refurbished) - Posted 8 years ago

Hello June Thank you for your review. I’m sorry to hear that you haven’t received your free gift, I understand the frustration and disappointment this would cause. I have called the number you have provided but unfortunately you were unavailable. So that we can discuss this further, can you please advise when it would be most convenient to contact you and we will be in touch. Apologies for any inconvenience so far caused. Kind regards Grace | e2save

Posted 8 years ago

“Good service, however I have no idea who they are as I thought I was being spoken to directly from carphone warehouse??”

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(Apple IPhone 6s 16GB Space Grey) - Posted 8 years ago

“After spending days checking out deals, I found a deal on e2save that could not be beaten or even matched by the top networks. Filled in simple detail online at about 3pm, by 8pm I had confirmation all was good with my credit. This was a Friday so expected phone earliest Monday. Only to receive a further email saying phone was to be delivered special delivery Saturday . Tracking fir phone was faultless and even showed you an online map with location of delivery and estimated time. Phone delivered safely and I'm extremely happy, already I'm recommending e2save to my friends s the service and deals are unbeatable.”

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(Huawei Nexus 6P 32GB Silver) - Posted 8 years ago

“The prices are competitive but one member of staff gave me the wrong information (I assume they are new in the role) which caused complete confusion. I have had to make more that one call to E2Save so the service has not been very efficient at all.”

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(Nokia 105 Black) - Posted 8 years ago

Hello Karla, Thank you for your review. Please accept our apologies for the issues that you’ve experienced. I would also like to apologise for the incorrect information that was given by the member of staff. This will be investigated. I’ve tried to call you however I was unable to get hold of you. Please let me know the best time for me to try again so we can discuss this further. Kind regards, Mohammed e2save support team

Posted 8 years ago

“Let you compare most deals on the market, super easy to navigate plus super fast delivery, would highly recommend”

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(Apple IPhone 6s 16GB Space Grey) - Posted 8 years ago

“Very friendly, listened to what was wanted and looked at the best deals. Even when something went wrong they dealt with it professionaly.”

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(Sony Xperia Z5 Compact Black) - Posted 9 years ago

“I was contacted by E2save to renew my contract. After a long discussion I decided to get an iPhone 4. A week later my phone still hadn't arrived so I telephoned them and there was no record of it on the system. So after another long conversation and passed to different people I was assured my phone would arrive the next day, which it did. Unfortunately I put my SIM card in and got started because otherwise I would have sent it back as I was told it was 4g and it isn't. E2save are giving me £50 for the inconvenience of the first phone call but they really need to know what they are selling.”

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(Apple IPhone 4s 8GB Black) - Posted 9 years ago

Hello Sharon, Thank you for your review. Please accept our apologies for the issues that you’ve experienced. I’ve tried to call you however I was unable to get hold of you. Please let me know the best time for me to try again so we can discuss this further. Kind regards, Mohammed e2save support team

Posted 8 years ago

“Everything was delivered within two days including the free gift which is fantastic as you usually have to wait 28 days with other companies”

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(Microsoft Lumia 435 Orange) - Posted 9 years ago

“When I compared various deals, I found that other companies tried to dissuade me by besmirching the company, however, after a call to your customer care team , I was reassured and decided to go ahead with my order. My iPhone 6 s arrived the following day. Excellent service.”

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(Apple IPhone 6s 16GB Rose Gold) - Posted 9 years ago

“Easy to order & very good updates to inform you when your order will be delivered”

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(Apple IPhone 6s 16GB Space Grey) - Posted 9 years ago

“Always received great service from E2save, and this experience was no different from any other I've had with this company. Advisor went out of his way to help me gain the contract I was looking for, much appreciated.”

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(Apple IPhone 6 16GB Space Grey) - Posted 9 years ago

“very good service orderd on the Saturday an had my phone r by Monday then I got my free gift on the Wednesday would order again ????”

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(Nokia 105 Black) - Posted 9 years ago

E2save is rated 4.4 based on 4,691 reviews