E2save Reviews

4.4 Rating 4,691 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,691 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service again from EE. All my questions were answered fully, my contract options were explored, and delivery was prompt. Very happy customer.”

Helpful Report

(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago

“You where sending my new phone to the shop so I could pick it up but you sent it to my old address no one was in so you gave it to a next door neighbor not happy at all as I had to travel to pick it up think you need to communicate more”

Helpful Report

(Apple IPhone 6 16GB Space Grey) - Posted 8 years ago

Hello Janis, Thank you for your review. I’d like to apologise for the issues you had experienced with the delivery. I tried calling you to discuss this further. Please let me know a best time so I may call you and discuss this further. I look forward to hearing from you so I can put things right. Kind regards, Mohammed e2save support team

Posted 8 years ago

“I got the best price on my contract using e2save, they very quickly processed my order and kept me up to date at all stages. I'll definitely use e2save again.”

Helpful Report

(BlackBerry Classic Black) - Posted 8 years ago

“When I was contacted I wasn't sure what I was being offered. Very quickly the caller made sure that I understood fully what I was being offered. They were polite, informative and answered all of my questions. I agreed with the offer, and they made sure I was entirely happy. They arranged delivery there snc then ... and my phone arrived the on the morning of the next day! My contract simply continued at the same rate, and I paid nothing for my phone. Fantastic service!! My iPhone is fantastic as I expected. Thank you.”

Helpful Report

(Apple IPhone 6s 64GB Space Grey) - Posted 8 years ago

“exellent service and saved me £ on my contract , very helpfull staff ????”

Helpful Report

(Apple IPhone 6s 64GB Space Grey) - Posted 8 years ago

“Phone arrived in 24hrs - best deal online for iphone. Problem with apple plug, nothing to do with e2save but they put it right in 2 mins with no hassle at all. Great customer service What more does anyone want? Perfect.”

Helpful Report

(Apple IPhone 5s 16GB Gold) - Posted 8 years ago

“Really helpful and very pleasent.I didn't feel I was being rushed into making any decisions and was patient to repeat all the information until I fully understood my contract. Great service”

Helpful Report

(Samsung Galaxy A5 Black) - Posted 8 years ago

“I was given excellent deal, good phone and quick delivery. Would definately recommend”

Helpful Report

(Apple IPhone 6s Plus 64GB Rose Gold) - Posted 8 years ago

“I didn't know I was due an upgrade until I was phoned but you and I had a new phone the next day. I got the phone I was wanting with no upfront cost it was great”

Helpful Report

(Samsung Galaxy S6 Edge 32GB Black) - Posted 8 years ago

“I had to use e2save has my daughter wonted a Mobil phone for Christmas on contact. But I coils get it on the Mobil phone on the high street cos of this so I searched for mobils with bad credit I got e2save put my details in and next day del”

Helpful Report

(Apple IPhone 5s 16GB Silver) - Posted 8 years ago

“Easy to order, very quick delivery. Will recommend to friends.”

Helpful Report

(Apple IPhone 5s 16GB Gold) - Posted 8 years ago

“Contacted on upgrade day and was offered a much better deal than I could get online. Salesperson was professional and polite and the whole transaction went through smoothly. Highly recommended.”

Helpful Report

(Apple IPhone 6s Plus 64GB Space Grey) - Posted 8 years ago

“Experience was fine.Helped me as far as they could.Very long wait to get through.”

Helpful Report

(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago

“I have bought several phone contracts from E2save over many years all with cashback. The new website is easy to use and the way to claim cashback is very easy.”

Helpful Report

(Huawei Y3 Black) - Posted 8 years ago

“Great value best price I could find on internet bought 2 phones delivered within days very pleased”

Helpful Report

(Samsung Galaxy S6 32GB Black Refurbished) - Posted 8 years ago

“I AM VERY HAPPY WITH THE EXCELLENT SERVICE i RECEIVED,I WAS AMAZED HOW EFFICIENT YOU ARE.ALSO HOW FAST THE SERVICE IS FROM START TO ACTUAL DELIVERY.”

Helpful Report

(Huawei Y3 Black) - Posted 8 years ago

“I am thoroughly disappointed with the service I have received. I am still yet to receive my phone after 2 weeks, Nobody was able to tell me exactly where my phone is..only that keep rearranging delivery..which never happens..very poor indeed.”

Helpful Report

(Samsung Galaxy S6 32GB White) - Posted 8 years ago

Hello Amanda Thank you for your review. It’s concerning to hear that you have yet to receive your order, I have therefore tried to contact you this morning to discuss this but unfortunately you were unavailable. We hope that delivery takes places within a timely manner and no further inconvenience is caused. Please accept our apologies for the delay. Kind regards Grace |e2save

Posted 8 years ago

“I ordered a reconditioned phone which arrived the next day,I decided on inspection that this would not be for me.i contacted e2save customer services and they were most helpful in advising me to return this phone.all this was done without fuss in a most helpful manner.i will now check what other phones are on offer from this company and hope I can find something suitable,highly recomended”

Helpful Report

(Apple IPhone 5c 8GB Blue Refurbished) - Posted 8 years ago

“Delivery was super speedy; price tariff is great. My only issue was that I couldn't delay the billing (Christmas present) so missed a month of tariff :-/”

Helpful Report

(Apple IPhone 4s 8GB White Refurbished) - Posted 8 years ago

“Got called on Friday to upgrade my phone and got told the new phone would be here on the Monday but it came the next day plus only took 10 minutes to arrange my new mobile which was great for me as I have a new born baby and a 2 year old and don't have time to be on the phone for long”

Helpful Report

(Apple IPhone 6 16GB Silver) - Posted 8 years ago

E2save is rated 4.4 based on 4,691 reviews