E2save Reviews

4.4 Rating 4,691 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,691 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“Renewing my phone was a breeze. Customer services were very polite and helpful. My new phone arrived very fast and in perfect condition up and running very fast.”

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(Samsung Galaxy S6 Edge 64GB Black Refurbished) - Posted 8 years ago

“It a good place to get things from lovely staff as well would give this site to friends and family”

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(Samsung Galaxy Core Prime Black) - Posted 8 years ago

“Quick ,efficient ,informative and friendly Good experience all round. Thank you”

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(Apple IPhone 6s 16GB Silver) - Posted 8 years ago

“Very happy with my new mobile, fair price and arrived within the one hour window specified.”

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(Apple IPhone 6s 64GB Silver) - Posted 8 years ago

“I've been using E2save for 5 years now. I find their mobile phone deals to be very good value and their service to be professional.”

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(Huawei Y3 White) - Posted 8 years ago

“Great, speedy service and at a fantastic price!!!! Ordered on a Thursday and had my shiny new phone before I ate lunch the next day! Have to say that I particularly enjoyed being able to track where my phone was, so I didn't have to wait around all day. Have already recommended to another person who gets their phone this week!”

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(Apple IPhone 6 64GB Grey Refurb) - Posted 8 years ago

“brilliant service had phone within few days excellent prices would def recommend”

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(Apple IPhone 5c 8GB Blue Refurbished) - Posted 8 years ago

“Was excellent customer service and was fast response for delivering my phone would recommend e2save to anyone fabulous company”

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(Sony Xperia M4 Aqua Coral) - Posted 8 years ago

“Extremely quick, friendly and all questioned I had answered. I was a little sceptical because of how good the offer was so the man dealing with my order said that he'd call me back later that day so that I had time to do my research. This made me so much more confident in my purchase. Im very grateful for the phone call I had to upgrade. Really good service.”

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(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago

“Was offered a deal which was far more expensive than the standard carphone warehouse deal. Do not assume that they are giving you a standard deal. Let alone a good deal! They tricked me into signing up for a more expensive product.”

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(Apple IPhone 6s 64GB Space Grey) - Posted 8 years ago

Hello Robert, Thank you for your review. I’d like to apologise for the deal that was offered was more expensive than Carphone Warehouse. The deals from the network are constantly changing. I tried calling you to discuss this further. If you’d like me to call you again please let me know the best time for me to call you. I look forward to hearing from you. Kind regards, Mohammed e2save support team

Posted 8 years ago

“I have recieved my Samsung Galaxy S5 mini last week by DPD. Its a very good phone I use it to download music and a couple of apps. I can't put it down since I purchased my phone almost a week ago. I would recommend it to a friend or a member of family.”

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(Samsung Galaxy S5 Mini Black) - Posted 8 years ago

“Great customer service and amazing deals! Deffo will come back! superb”

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(Samsung Galaxy S6 Edge 64GB Black Refurbished) - Posted 8 years ago

“Quick and efficient service so far. Phone was promptly delivered to the store.”

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(Samsung Galaxy S6 32GB Gold) - Posted 8 years ago

“The phone was delivered to the nominated store early the next day, exactly as promised. Excellent service.”

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(HTC One A9 Grey) - Posted 8 years ago

“Very helpful staff and wonderful quick service once ordered. Great service.”

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(Apple IPhone 6s 64GB Rose Gold) - Posted 8 years ago

“I did not know I was buying from you as you said or I understood you were carphone warehouse! It was only when I had a question about the phone I popped into a shop and they informed me. Very misleading.”

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(Apple IPhone 6s 16GB Gold) - Posted 8 years ago

Hello Jennifer, Thank you for your review. Please accept our apologies for the misleading information. At e2save we are part of The Carphone Warehouse. In the building we also have agents who provide deals on behalf of Carphone Warehouse. I’ve tried to call you however I was unable to get hold of you. Please let me know the best time for me to try again so we can discuss this further. Kind regards, Mohammed e2save support team

Posted 8 years ago

“I was very impressed with the prompt service I received. I was sent a text message a week prior to my contract ceasing and another the day before. The customer service officer who called was very friendly and extremely helpful. My phone arrived the next day! It was great, I didn't have to do anything. My only disappointment is that the phone didn't come with a manual or the little pin thingy for popping out the pin tray. I had to Google how to put the pin in the phone because the Galaxy S6 is different to the previous Galaxy's - which I wasn't aware of until now!”

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(Samsung Galaxy S6 32GB Black) - Posted 8 years ago

“Very fast service, phone arrived in good condition the next day”

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(Apple IPhone 6 16GB Grey Refurb) - Posted 8 years ago

“Phone arrived very quickly, but O2 had no record of me wanting to change my old number across from my old EE contract. I've now got two phone contracts, one with EE and the other with O2. Ridiculous.”

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(Samsung Galaxy S6 64GB Black) - Posted 8 years ago

Hello David, Thank you for your review. I would like to apologise for the issues you’ve encountered whilst trying to port your number. Below are steps that you can take so you can retain your existing number: 1) Contact EE by dialling 150 from your handset 2) Cancel the contract with EE and get a PAC code. 3) Once you have the PAC code from EE you’ll need to contact O2 and provide them the number and the PAC code. 4) You can call 02 by dialling 202 from your 02 handset. 5) Your number that you want to keep will then be transferred onto the 02 contract. 6) Once the number has been transferred the connection will be lost in the EE SIM and the O2 sim will have your existing number. I’ve tried to call you to discuss this however I was unable to get through to you. If you’d like to discuss this further please let me know the best time to call you. Kind regards, Mohammed e2save support team

Posted 8 years ago

“Really good service, my order was delivered within 24 hours.”

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(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago

E2save is rated 4.4 based on 4,691 reviews