E2save Reviews

4.4 Rating 4,720 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“Amazing customer service I am very happy with the package I got couldn't get cheaper anywhere else ????”

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(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

“I never worried for a moment about my delivery as there were so many opportunities to cater the delivery day, time, and method to my needs. Thank you!”

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(Apple IPhone 6s 16GB Space Grey) - Posted 9 years ago

“Amazingly easy and quick service, my phone arrived within 2days and at the correct time so waiting around for delivery drivers which we a bonus.”

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(Apple IPhone 6s 16GB Rose Gold) - Posted 9 years ago

“The sales person was good, and provided a lot of detailed information on the phone, helping me to make a decision. The call was perhaps at a bad time, and I did feel a little under pressure to make a decision on the call, with no time to do some research and see if the deal is good for me. I was advised that the new phone, the Samsung J5 was very similar to the phone I had already, the Samsung Galaxy Note 3. However, the J5 is not as good, the storage is much less, the camera is not as good and there are a lot of other features that are not as good. Therefore, I am disappointed with the new phone, which I have to keep for 24 months. I was also advised that I would receive a £100 cheque, in the post and that it would be in the bank in time for Christmas. It is now the 28th December and I have not yet received the cheque. Upon reading the terms and conditions it advises that the cheque can take up to 12 weeks to come. Therefore, the information that I was given on the phone was incorrect and misleading. I am disappointed with the outcome of the purchase! I was advised that I could return the phone, but only if I did not put in the sim card. This was not helpful in any way, as I required the sim card to see the features in the phone.”

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(Samsung Galaxy J5 White) - Posted 9 years ago

“I was very happy with your service when I ordered four phones. I collected my phones from the carphonewarehouse . I was a bit disappointed when there was no accessories for the phones that I was promised. Hope to here from you soon. Thanks Scott”

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(Apple IPhone 6 16GB Space Grey) - Posted 9 years ago

“very good overall experience with e2sae, bought iphone 6 64gb, highly recomended”

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(Apple IPhone 6 64GB Grey Refurb) - Posted 9 years ago

“Have not yet received my free gift. As it was for a Christmas present.”

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(Microsoft Lumia 550 Black) - Posted 9 years ago

“Verry good, fast and polite service, nothing went wrong and delivery was also fantastic. Perfect, thank you.”

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(Samsung Galaxy S6 Edge 64GB Black Refurbished) - Posted 9 years ago

“very happy customer. saved me money andeffort. extremely helpful. mr Shahid was very cooperative nd helpful. cheers binita”

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(Apple IPhone 6s 16GB Rose Gold) - Posted 9 years ago

“Excellent customer service fast and reliable delivery service recommend to every one 5*********”

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(Apple IPhone 6 64GB Gold Refurb) - Posted 9 years ago

“Quick and easy transaction - phone arrived on time .”

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(Sony Xperia Z5 Compact Black) - Posted 9 years ago

“Been shopping with E2Save for as long as can remember. Never had any issues. Order always get process and dispatched promptly. Touch wood never had any problem with cashback either. :-)”

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(Samsung Galaxy S6 32GB Black Refurbished) - Posted 9 years ago

“I ordered and paid for a Samsung E1200 which was very cheap-only 99p. However I also had to pay a top -up fee of £10 at the time of purchase. The phone arrived very quickly and I left excellent feedback, which I now regret. The phone is fine, but is tied to Virgin. The sim supplied did not work and the e2save agent told me to phone Virgin to get a new sim. I did precisely that and was told by Virgin that if they replace the sim card I shall have to pay a new £10 topup to them to get it working!!! It took me ages to explain the situation to Virgin, using my own landline, as they did not sell me either the E1200 or the sim card, which they say is registered to another person. The phone looks fine--very simple, straightforward and ideal for my use, which is emergency only. The menu is basic ad it is easy to program but will not allow telephone calls due to the lack of an active sim. I am not dissatisfied with the phone, or the speed of despatch, but am very dissatisfied with the response from e2save with regard to the sim. I have now requested a refund for the wasted £10.00, but remain without an emergency phone which is a wretched situation, as I am both elderly and disabled and live alone. At this stage, I cannot recommend the company to anyone.”

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(Samsung E1200) - Posted 9 years ago

Dear Sara, Thank you for taking the time to speak to me moments ago. I’m please I was able to address your concerns and resolve the issues you had. If you require any further assistance, please do not hesitate to contact and I would be more than happy to help. Kind regards, Mohammed e2save support team

Posted 9 years ago

“Very quick and simple with all questions answered, felt very confident about whole process.”

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(Samsung Galaxy J5 Black) - Posted 9 years ago

“Tip top service. The phone I ordered for my daughter for Xmas came the next day. Had so much trouble with ordering previous from EE network. But it went so smoothly with yourselves. Thank you, my daughter will be over the moon xxxx”

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(Apple IPhone 5s 16GB Gold) - Posted 9 years ago

“I was able to change the original delivery day to a day when I was home which was very helpful. However, the email said I could check online on the day of delivery to my allotted 1 hour timeslot but this didn't seem possible so I was left not knowing what time between 8 and 6 I needed to be home. I did receive a text mid-morning to say when my delivery would arrive and it did arrive within the stated hour but I could have gone out and been back home which wa a bit frustrating. So overall good, but it would have been useful to find out first thing in the morning what time I needed to be home.”

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(Apple IPhone 5c 8GB White Refurbished) - Posted 9 years ago

“Good service but when the phone come it was broken very fast to sort the problem out then hope my new phones ok !!!”

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(Apple IPhone 6 64GB Silver Refurb) - Posted 9 years ago

“You where sending my new phone to the shop so I could pick it up but you sent it to my old address no one was in so you gave it to a next door neighbor not happy at all as I had to travel to pick it up think you need to communicate more”

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(Apple IPhone 6 16GB Space Grey) - Posted 9 years ago

Hello Janis, Thank you for your review. I’d like to apologise for the issues you had experienced with the delivery. I tried calling you to discuss this further. Please let me know a best time so I may call you and discuss this further. I look forward to hearing from you so I can put things right. Kind regards, Mohammed e2save support team

Posted 9 years ago

“Great deals and cheap contracts. Good customer service and redemption facility”

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(Samsung Galaxy S5 Neo Black) - Posted 9 years ago

“Can t fault e2save.delivered next day as promised.best deal available for I phone 5s .delighted with service”

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(Apple IPhone 5s 16GB Silver) - Posted 9 years ago

E2save is rated 4.4 based on 4,720 reviews