E2save Reviews

4.4 Rating 4,715 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,715 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“Easy to deal with, well appreciated thanks.”

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(Samsung Galaxy S5 Electric Blue Refurbished) - Posted 10 years ago

“Sales person rang explained upgrading and what deals were good for me, asked him if he could ring me back on the following Monday at a certain time and he rang bang on time. He was polite and not pushy. Thank you”

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(Apple IPhone 4s 8GB Black) - Posted 10 years ago

“MY PHONE DOESNT WORK AND HASNT FOR 5 DAYS NOW. I HAVENTY HAD A REPLY REGARDING MY EMAIL SENT 4 DAYS AGO THIS IS NOT ACCEPTABLE I WANT TO KNOW WHEN I CAN USE MY PHONE?????”

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(Samsung Galaxy S4 White) - Posted 10 years ago

Hello Carol, Thank you for your review. I apologise for the sim swap delay. Our systems now indicate that the upgrade has gone through successfully. If you have any other queries that you wish to discuss please contact me through your online account via the mobiles.co.uk website. Kind regards Thomas Mobiles.co.uk Customer Support Team

Posted 10 years ago

“A really good deal and great service.”

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(Nokia Lumia 630 Black) - Posted 10 years ago

“Phone arrived on time as promised, although free gift is yet to come although was told it would be here two days ago”

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(Sony Xperia M2 Black) - Posted 10 years ago

Hello Danielle, Thank you for your review. I can confirm your gift has been delivered successfully. I apologise for any delay. Kind regards, Chris e2save.com support team

Posted 10 years ago

“Very pleased with the Sony Xperia Z 3 compact mobile phone easy to use and nice to handle not too big,lovely clear screen looks nice.”

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(Sony Xperia Z3 Compact Black) - Posted 10 years ago

“Very Helpful”

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(Nokia Lumia 530 Black) - Posted 10 years ago

“Yes would love to write a review on my experience with E2 save. I would never recommend them to anyone! Have been without a phone now for 5 days and spent hours on the phone trying to get it sorted out. Really poor communication and they were very keen to phone up and sell the deal in the first place. One manager was supposed to ring me back and didn't and the other manager was really unhelpful and unpleasant! The deal they first offered had run out by the time I got the right phone. Would never deal with E2 save again and about to ring up and get them to cancel the whole order.”

Helpful Report

(Samsung Galaxy S3 Mini Blue) - Posted 10 years ago

Hello Joanne, Thank you for your review. We tried to process your order however the details you provided were not matching what the network held. This caused a delay in processing your order. I can see you’ve contacted us since your review. I apologise for any inconvenience caused. Kind regards, Chris E2Save support team

Posted 10 years ago

“Very pleased with the Sony Xperia Z 3 compact mobile phone easy to use and nice to handle not too big,lovely clear screen looks nice.”

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(Sony Xperia Z3 Compact Black) - Posted 10 years ago

“You guys doing really great service ... Really quick order process and Delivery time... Excellent *****”

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(HTC One Max Silver) - Posted 10 years ago

“Delivery: Very fast and was kept well up-to-date on what day and time the phone was being delivered. Phone: There are thankfully no negative things I can say about this phone as of yet. The phone is just the right size - not too big or too small. It's very light, runs smoothly and the operating system makes it very easy to look through your phone and alter anything. The sound quality is also decent and you can easily adjust the sound settings to suit your personal preferences. Whether you're wanting a phone to play games, listen to music, use social networks or just to stay in touch with others, this phone will satisfy your every need.”

Helpful Report

(Sony Xperia E1 Black) - Posted 10 years ago

“I was very impressed from the start. A good deal was to be had and after ordering the phone it arrived the next day as stated by e2save in their email. I would recommend them if looking for a great deal and quick service.”

Helpful Report

(Apple IPhone 5s 16GB Space Grey Refurbished) - Posted 10 years ago

“Product. Ie phone great. Customer service team rubbish. Sales team rubbish. I got phone call to say I was due an upgrade and they had seen I had visited there site 'carphone warehouse' was looking for note 4 but monthly prices online were too much. Bloke said oh we can do better. Ok that's fine. All done and dusted. Now at no point up till now did I think I was dealing with any other company that the main car phone warehouse staff. It was later that night I got e mail from e 2. Confirming my order etc. Tried to send an e mail saying I did not take it out with them but car phone warehouse directly. Told them to cancel it and send the order to the proper companies for dealing with. Got stupid reply saying I was not the account holder because I used my 2nd name in the corrosion dance. With my 1st name too may I add. Sent a reply back telling them I was the account holder but still to this day no one has bothered there backside to even contact me. I don't like being fooled by a company even if a lesser version of carphonewarehouse into buying something from them. And going on other reviews I don't think I'm alone in this one. Best advice to all is if you get a call from someone from car phone warehouse make sure it is actually them who will be selling you the product and not this shower of usless clowns. Who don't bother to used a bit of common sense when dealing with customers. 1 thing for sure once my current contract is up I'm getting the hell away from e 2 as fast as I can. They do t deserve to be in business. Oh and another thing if you want to actually talk to someone you pay premium phone call costs. So I stick to e mail free and a paper trail to back up your greavances. Stay away from e 2.”

Helpful Report

(Samsung Galaxy Note 4 Black) - Posted 10 years ago

Hello William, Thank you for your review. I tried to call you today however you were unavailable. We’re owned by Carphone Warehouse so I apologise any confusion. In many cases we offer better deals then the networks can provide and trust this is the reason you accepted the deal. If you have any issues with your order please let us know. Kind regards, Chris E2Save support team

Posted 10 years ago

“Very good, speedy response efficient service would recommend as a trusted online service provider”

Helpful Report

(Nokia 105 Blue) - Posted 10 years ago

“Easy to buy, very quick for phone to arrive and number transfer to take place. I am on a much better price on pay monthly through e2save than I was paying on pay as you go with O2 plus it includes a much better handset. Very happy.”

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(Sony Xperia M2 White) - Posted 10 years ago

“Very impressed with my new phone deal, epecially with a cheque for £140 back with the same contract very impressed.”

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(Samsung Galaxy S5 Mini Black) - Posted 10 years ago

“Very impressed, great service”

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(Nokia Lumia 530 Black) - Posted 10 years ago

“This is our 6th contract with e2save. It was for a windows phone for our grandaughter. It costs us only £7.50 a month for a generous contract. With cashback we get all the money back and pay £0.00 by the end of the term Providing we claim the cashback at the right time, which is quite straightforward. All sounds too good to be true, but hasn't let us down yet! Thanks, Irene”

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(Nokia Lumia 530 Green) - Posted 10 years ago

“Outstanding service, ordered a new LG G3 on O2 3pm Sunday and it was with me by 10am Monday morning! #EPIC”

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(LG G3 S Metallic Black) - Posted 10 years ago

“Price comparison site identified deal with E2save for IPhone 5s with 500 mins talk time, 500MB data and UNLIMITED texts for £18.00 per month - just right for the wife when her old phone gave up and she was previously spending over £30.00 per month with Tesco pay as you go! Ordered on Sunday, arrived the next day (DPD DELIVERY - GREAT SERVICE) - got exactly what I wanted at a great price, will defiantly use again”

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(Apple IPhone 5c 8GB Blue Refurbished) - Posted 10 years ago

E2save is rated 4.4 based on 4,715 reviews