“Great people to do business with. Wouldn't hesitate to use them again. 10 out of 10”

(Apple IPhone 6 16GB Silver Refurb) - Posted 10 years ago

“Easy to choose, quick to deliver”

(Samsung Galaxy S3 Mini White) - Posted 10 years ago

“My phone came no problem 4 days on i still have not recieved my free gift and am unable to get through to anyone to discuss this matter.”

Helpful Report

(Samsung Galaxy S3 Mini White) - Posted 10 years ago

Hello Davina, Thank you for your review. I tried to call you today however you were unavailable. I can see since your review my colleague has investigated the whereabouts of your gift. Once this is confirmed with our suppliers your item will be out for delivery. You’ll receive a text with an hour time slot for the delivery over next few days. Kind regards, Chris E2Save support team

Posted 10 years ago

“Phone arrived very quickly - very happy !”

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(Sony Xperia Z3 Compact Green) - Posted 10 years ago

“When I ordered this product it was for 250mins, 5,000 text & 500mb of data. After putting the sim card in it says I have only 100 mins, 5,000 text & 250mb of data. Can you explain this?”

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(Nokia Lumia 530 Black) - Posted 10 years ago

Hello Gloria, Thanks for your review. I tried to call you today however you were unavailable. Please let me know the best time to contact you alternatively you can contact your network provider to confirm the exact tariff you’re currently on. Kind regards, Chris E2Save support team

Posted 10 years ago

“Very quick and efficient. My whole experience was smooth and easy and everyone very helpful and courteous.”

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(Nokia Lumia 530 Black) - Posted 10 years ago

“I am as pleased as punch with the phone, being a smaller screen the general reviews out there suggest its not as good as others but I have found it as well featured as my daughters iphone 4S. The plan itself is a gem too, easily managed and with a few pounds a month insurance I am covered well and truly for all mishaps.”

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(Nokia Lumia 530 Black) - Posted 10 years ago

“The best deals around - very reliable, have been using e2ssave for 6 years and never had a problem!”

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(Samsung Galaxy Young Red Refurbished) - Posted 10 years ago

“Ordered My phone, it was delivered when they said it would be. Great tracking service and I was able to track my phone right up until it arrived at the door. Pleasant staff, easy and smooth transaction. The deal I got was amazing, I was a bit sceptical about why the deal was so good, I was thinking I might end up with some refurbished thing but NO.... I got a brand new sealed boxed phone. Just amazed really. I even get a signal from the provider (talktalk) in my dungeon (Bedroom) So I am really pleased. When I called up talktalk to port my number I was in a queuing system for less than 2 mins and within 24 hours my number had ported to my new phone. All in all a really positive experience with e2 save Thank you.”

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(Samsung Galaxy S3 Blue) - Posted 10 years ago

“veryfast in delivery just waiting for free gift”

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(Apple IPhone 5c 8GB White) - Posted 10 years ago

“very good phone service products delivery.”

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(Samsung Galaxy Ace White) - Posted 10 years ago

“Very polite service, phone answered in approx 3 minutes which makes a change to the likes of o2. Phone delivered as promised. No issues so far.”

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(Sony Xperia Z3 Compact Black) - Posted 10 years ago

“I was originally contacted by one of your agents, purporting to represent Orange, who offered me a cheaper contract and a free upgrade for my phone. On at least three occasions I asked for, and was given, reassurance that I would indeed be paying less per month before agreeing to proceed. When the phone was delivered, late on 4th November, I was surprised to discover that I was contracted to pay almost £40 per month for 24 months. This is quite outrageous mis-selling and, to add insult to injury, I have had to pay £8.45 to return the product to you by special delivery! I look forward to hearing your explanation/comments, and also ask that you reimburse me the postal charges (£8.45). Thank you”

Helpful Report

(Apple IPhone 6 16GB Silver) - Posted 10 years ago

Hello Alan, Thank you for your review. I tried to call you today however you were unavailable. Any customer wanting to return would have to pay the postage cost however as the circumstances regarding your order are unusual we would need to investigate the sales call and if you were given the wrong information regarding your tariff we would be refunding the postage cost. Kind regards, Chris E2Save support team

Posted 10 years ago

“I was originally contacted by one of your agents, purporting to represent Orange, who offered me a cheaper contract and a free upgrade for my phone. On at least three occasions I asked for, and was given, reassurance that I would indeed be paying less per month before agreeing to proceed. When the phone was delivered, late on 4th November, I was surprised to discover that I was contracted to pay almost £40 per month for 24 months. This is quite outrageous mis-selling and, to add insult to injury, I have had to pay £8.45 to return the product to you by special delivery! I look forward to hearing your explanation/comments, and also ask that you reimburse me the postal charges (£8.45). Thank you”

Helpful Report

(Apple IPhone 6 16GB Silver) - Posted 10 years ago

Hello Alan, Thank you for your review. I tried to call you today however you were unavailable. Any customer wanting to return would have to pay the postage cost however as the circumstances regarding your order are unusual we would need to investigate the sales call and if you were given the wrong information regarding your tariff we would be refunding the postage cost. Kind regards, Chris E2Save support team

Posted 10 years ago

“Am not satisfied at all cannot contact this company to complain feel I have been lied to monthly bill has gone up and was not told it was a 24month contract.Thought I was talking to carphone warehouse not e2save mt”

Helpful Report

(Samsung Galaxy S3 Mini Blue) - Posted 10 years ago

Hello Margaret, Thank you for your review. I tried to call you today however you were unavailable. As you’re disputing the tariff that was processed we’d need to confirm the details with you then investigate the sales call. Kind regards, Chris e2save.com support team

Posted 10 years ago

“Accepting offer was the easy part. The phone arrived as promised. Then you have to get the back off the Nokia phone to insert battery & sim card. Read instructions, struggled & damaged phone, back still on! Watched U-Tube video of process, even they were struggling. In desperation used pen knife & finally got back off, without further damage. My criticism here of e2save is them selling a phone, which has a major problem, without any hint. Luckily I have insurance which covers this. Trying to contact the call centre is abominable. It seems every conceivable trick is used to prevent you actually speaking to a human being. It was possible but what a struggle and then the long wait. I wished that I had not bothered.”

Helpful Report

(Nokia Lumia 530 Black) - Posted 10 years ago

Hello Patrick, Thank you for your review. I tried to call you today however you were unavailable. We receive handsets directly from the manufacturer so apologise if you were having problems taking the back case off. I’ve passed your feedback onto our supply team to ensure this is not the case with our other stock. If this is confirmed as a known fault we’d be able to exchange the handset. Kind regards, Chris e2save.com support team

Posted 10 years ago

“After reading mixed reviews I was a little sceptical about making a purchase with E2Save Mobiles. However, the deal they offered was significantly cheaper than others I had found so decided to go ahead. I received a confirmation email shortly afterwards and the credit check must have gone through fine as I then received the phone on the day I requested (3 days after the order was placed). I ordered the Sony Xperia Z3 Compact, the phone is very good and I had an email from 02 asking me to set up an online account for ebilling. I would definitely recommend them and will use again in the future.”

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(Sony Xperia Z3 Compact Orange) - Posted 10 years ago

“Fantastic. Offers & packages , hassle free application . takes only a few minutes ,& your done .. Not many places give away free gifts like an iPad mini these days. Give it a go ..”

Helpful Report

(Nokia Lumia 530 Black) - Posted 10 years ago

“Fantastic. Offers & packages , hassle free application . takes only a few minutes ,& your done .. Not many places give away free gifts like an iPad mini these days. Give it a go ..”

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

E2save Reviews