“Got phone but no free gift as promised yet just waiting for it no news yet but got phone fairly quick so that was good.”

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(Nokia 105 Black) - Posted 10 years ago

“No help with getting connected - on hindsight it would have been easier to purchase from a phone shop and connection would have been immediate. Like the phone so far now that I am connected - could do with some instructions as am having to ask others how to do different tasks.”

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(Nokia Lumia 530 Orange) - Posted 10 years ago

Hi Patricia, I'm sorry to hear that you had initial issues getting the phone connected, I hope this has now been resolved. You can access a manual for the phone on Nokia's website, this will help you on how to use certain programmes and processes. Thanks, Grace | E2save Customer Support Team

Posted 10 years ago

“Very good service, would recommend”

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(LG G2 Mini Black) - Posted 10 years ago

“Excellent to have the online live chat help with speedy replies. I had 3 addresses in the last 3 years and the web form was only able to accommodate 2 addresses. This caused me to have to spend time on the phone the next day which was an inconvenience. Could this be amended?”

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(Nokia Lumia 530 Black) - Posted 10 years ago

“I have received excellent customer service, first of all online chat service and assistance is very helpful, and after sales they keep update till I have receive item at my door. impressed and like to use it again, thx”

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(Apple IPhone 6 Plus 128GB Gold) - Posted 10 years ago

Hello Dhaval, Thank you for your review. I am happy to hear of the fantastic service you have received. We aim to offer nothing but the best. Kind regards David e2save.com support team.

Posted 10 years ago

“Fast delivery. Good website. Need to be careful about any cash back offer as the payment is late (up to 8 weeks once claim is submitted and accepted by the company). It is far too long to make payment to customer by any company standard.”

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(Samsung Galaxy S3 Neo White) - Posted 10 years ago

“After attempting to contact EE several times regarding something on their website and not being called back by a member of staff, I then had the pleasure of communicating with both Lucy & Mandy, who were incredibly helpful and sorted everything out. Would have been top marks had I got through to them originally.”

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(LG G3 Metallic Black) - Posted 10 years ago

“Quick and easy service - I especially liked that similar deals were displayed before you get to the checkout so you can evaluate your choices”

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(Sony Xperia Z3 Compact Orange) - Posted 10 years ago

“I have just taken delivery of my phone. The service so far has been good and the deal I got was excellent. There was a slight miscommunication in terms of delivery dates, but e2save were apologetic and eager to rectify the matter. So why not a 'Very Good' rating? Here's why: The 'My Cashback Claim' process could be better explained. It doesn't explicitly say that it can be done by email. The implication is that the bill has to be posted, but then it says: 'You can also claim your cashback via postal mail by sending your claim to...' Why not state explicitly that cashback redemption can be done either via email or post? It also says: 'You’ll notice that the claim due option will show when you’re ready to claim.' Where exactly? In the status column? If so, then say so. And better to use the word 'status' than 'option' because the former corresponds with the term used in the table. Simple stuff and so easy to rectify!”

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(Nokia Lumia 735 Black) - Posted 10 years ago

“good”

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(LG G3 S Metallic Black) - Posted 10 years ago

“ebay is a great way of buying and selling kit you no longer need”

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(Samsung Galaxy S3 Blue Refurbished) - Posted 10 years ago

“Good service and very fast delivery. Thank you”

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(Nokia Lumia 630 Green) - Posted 10 years ago

“The process as a whole was simple and straight forward to use and the information required was easy to find, the only thing that worries me is that the q&a section isn't very well set out. Having ordered my phone with my free gift, ( Samsung galaxy tab 4) after three days now this gift had not yet arrived, can somebody please explain why.thank you”

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(Samsung Galaxy Alpha White Refurbished) - Posted 10 years ago

“The process as a whole was simple and straight forward to use and the information required was easy to find, the only thing that worries me is that the q&a section isn't very well set out. Having ordered my phone with my free gift, ( Samsung galaxy tab 4) after three days now this gift had not yet arrived, can somebody please explain why.thank you”

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(Samsung Galaxy Alpha White Refurbished) - Posted 10 years ago

“Helpful and good service”

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(Apple IPhone 5c 8GB Pink) - Posted 10 years ago

“Pleased with the service from E2 but not with the gift delivery. After receiving the phone I had no contact regarding delivery of the TV, contacted E2 on 2nd Jan and was told I would be sent a text and it would be wth me 6-7th of Jan. Nothing happened so I contacted you again this morning to be told the delivery company has gone into administration and there will be a further delay of up to a week. Surely last Friday this would have been known by yourselves as it was already out in the media. So I am pretty disappointed at the service as this was to be a gift to my son this weekend. I am being given a months free line rental as compensation but feel the situation has not been dealt with as to informing of any delays.”

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(Nokia 105 Blue) - Posted 10 years ago

“yes the service was good and the phone was sent out ASAP to start using, but the gift i'm still waiting for and all i get told was its on its way. how long more do i wait till i ring again to see if im even getting the PS4 i ordered with the iphone 5c”

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(Apple IPhone 5c 8GB White) - Posted 10 years ago

“e2save have great deals and offers on all of their products, shipping was quick and reliable. my item was out of stock when i ordered but did not have to wait long for it to come back in.”

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(Samsung Galaxy S3 Neo White) - Posted 10 years ago

“Easy process of looking for a mobile, correct description of mobile package, payments and delivery. Recommended.”

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(Apple IPhone 4s 8GB Black) - Posted 10 years ago

“Very helpful &friendly on phone Excellant delivery service rang 15 mins before arriving”

Helpful Report

(Nokia Lumia 630 Green) - Posted 10 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

E2save Reviews