E2save Reviews

4.4 Rating 4,714 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my phone in record time and I am pleased with the phone itself, however I have never once had a signal since I received it, I have been in contact with the service provider ( talk mobile ) and they have told me there is a problem that will be resolved very soon, that was yesterday morning, lovely phone but no good to me if I can't get a signal, NOT HAPPY”

Helpful Report

(Microsoft Lumia 435 Orange) - Posted 9 years ago

“Phone arrived at the time stated, all complete. Thank you. The only issue is the cash back redemption as it takes months and looks like it will be a pain to deal with. Hopefully I will be proved wrong!”

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(Apple IPhone 5c 8GB Blue Refurbished) - Posted 9 years ago

“I have nor complaints E2save kept in touch with me via e-mail until my order was delivered.”

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(LG L20 Black) - Posted 9 years ago

“Speedy delivery”

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(Nokia 105 Black) - Posted 9 years ago

“Short one, was happy with the speed the phone was despatched to me but since ordering the phone I could have got a cheaper deal if I'd gone to car phone warehouse (£5 cheaper a month) for the exact same phone on the exact same tariff.”

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(Apple IPhone 6 64GB Space Grey) - Posted 10 years ago

“good experience, prompt service.”

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(Samsung Galaxy S3 Mini White) - Posted 10 years ago

“Hello I like my phone but I ordered 1 for my wife and I have never had a answer for the phone a galaxy s5 mini like mine thank you”

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(Samsung Galaxy S5 Mini Black) - Posted 10 years ago

“Delivered very quickly and a good basic phone but sold with £10 airtime which turned out to be a most unsuitable "Big Bundle" (including internet even though no internet access on phone). Thankfully a chat with o2 solved this, changing to PAYG, and refunding the original £10.”

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(Nokia 105 Blue) - Posted 10 years ago

“Good, quick service and telephone is fine. used o2 chat to change from Big Bundle to PAYG. Result!”

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(Nokia 105 Blue) - Posted 10 years ago

“I was not messed aroun but was told the phone was not in stock at the time and will be available within the week .Again I was emailed at every step and the help was there... So thanks for the good service”

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(Apple IPhone 6 16GB Gold Refurb) - Posted 10 years ago

“Quality product just took way too long for delivery, especially as they took my money 2 weeks before delivery of phone.”

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(Apple IPhone 6 16GB Grey Refurb) - Posted 10 years ago

“It was OK, but I wondered why I had to enter my credit card details three times, before it went through. I hope my cc will not be used fraudulently. I received the Nokia phone plus the O2 SIM card the following day. According to HUKD deals the phone was supposed to be FREE, but when I went to the checkout, it cost 99p + £10 for the O2 SIM. so the offer conditions had changed. Regards Ester Lee+++”

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(Nokia 105 Blue) - Posted 10 years ago

“Good, i got my mobile on time.”

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(Nokia 105 Black) - Posted 10 years ago

“Phone is good for making calls and texting and good for taking on holiday.”

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(Nokia 105 Blue) - Posted 10 years ago

“Good phone easy to use and can't go wrong with price excellent as a back up phone”

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(Nokia 105 Blue) - Posted 10 years ago

“I have been customer of e2save for over 10 years and quite happy with their services. Only problem is with their cash back claim. I have missed the cash back claim on few occasions as with advancing age people forgets to claim on right time. A reminder when cash back is due can be quite beneficial fer forgetful customers.”

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(Nokia 105 Black) - Posted 10 years ago

“Easy to use and order, however the site wasn't updated that the credit check had been completed and the phone dispatched so had to call but that was a good level of service when I did call. The tracking function for delivery of the phone was brilliant.”

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(Samsung Galaxy S5 Mini Black) - Posted 10 years ago

“very quick delivery best offer”

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(Samsung Galaxy S3 White Refurbished) - Posted 10 years ago

“Very easy application, everything's layed out clearly, fast delivery & great service! Thanks e2save.”

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(Apple IPhone 6 16GB Space Grey) - Posted 10 years ago

“I have ordered phone contacts from e2save many times before. However I had a lot of bother with my order this time, so I down graded their score. Tried to order online via google chrome browser, but this stopped several times after I had entered banking details. Even the online chat person couldn't help. So I ordered online through Explorer. I ordered 2 phone deals to replace my existing contracts (due to expire). I received an email confirmation. To my surprise, I then received an email declining due to a credit check! Now I assumed there would be no phone. To my surprise an email said the order was arriving! Confusing? Then one of my ordered phones arrived! Not the easiest order!”

Helpful Report

(Nokia 105 Blue) - Posted 10 years ago

E2save is rated 4.4 based on 4,714 reviews