E2save Reviews

4.4 Rating 4,714 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. The man that called was very knowledgeable, even if i wasnt :-) and helped me alot. the phone arrived quickly and the whole process has been effortless and easy”

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(Samsung Galaxy A3 Black) - Posted 9 years ago

“Updating phone service was good but sent wrong SIM card for my old phone for my son to use. On contacting them, they said it was the correct SIM for that phone and for me to contact virgin as i took out SIM card with them! Contacted virgin and sim card was wrong, they sent me correct one the next day. E2 sales team should be on the ball.”

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(Samsung Galaxy Ace 4 White) - Posted 9 years ago

“friendly & helpful service every time. Easy to upgrade & I got a great deal. Very happy with my new iPhone 6”

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(Apple IPhone 6 64GB Gold) - Posted 9 years ago

“I've upgrade my mobiles previously through E2Save so when I was in a position to do so again I had no hesitation visiting the website. Everything is clearly laid out and the "search" facility and the "filters" make finding what you want easy. The online ordering process let them down this time. I placed the order, I input my current mobile number for it to be transferred to the new phone, pressed "next" and the order was gone. Phone ordered. Then the realisation "isn't somebody going to need my bank details ?" Then I thought, "well I've used them before, perhaps they still have my details" Sure enough, the next day I got emails, I got texts and I had a missed call. I was at work and didn't have my banking details with me. It delayed the process by 24hrs, This error within their website with the bank details and the subsequent delay is why I've rated them 4 instead of 5. Great company, great prices - but it the little things that let them down on this occasion”

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(Apple IPhone 6 64GB Space Grey) - Posted 9 years ago

“delivered a day earlier then expected, very easy to use and the cheapest I could find for the phone and contract I wanted. thank you”

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(HTC One M8 Grey) - Posted 9 years ago

“Really good service, ordered the phone on Monday and I received it on Wednesday. The process was so quick, however it's difficult to cancel an order just after placing one. I couldn't find a section to cancel mine as I found a better deal which suited me elsewhere. But overall it's a good site to order from.”

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(Apple IPhone 6 16GB Silver) - Posted 9 years ago

“Every thing was delivered on time and without any hassle.”

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(Motorola MotoSmart Black Refurbished) - Posted 9 years ago

“Although there was a slight problem with my order (the free Tablet offer was not in stock) I was kept fully informed of the progress of my order. - The phone was sent out on time (although the Courier Sevice was letting you down a little) - Having need to contact Customer Services they were extremely efficient and polite (and apologetic) and managed to sort out my order to my complete satisfaction.”

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(Samsung Galaxy S4 Mini Black) - Posted 9 years ago

“Service was quick. Phone worked on the day of delivery.”

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(Microsoft Lumia 435 Black) - Posted 9 years ago

“The phone came very quickly and the sim card was activated on arrival”

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(Microsoft Lumia 435 Green) - Posted 9 years ago

“Took over a month for me to get the item . I contacted them quite a few times and always received a response .all in all very good . Just bit of a lengthy waiting time”

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(Apple IPhone 6 16GB Gold Refurb) - Posted 9 years ago

“I ordered Sony Xperia M2 which duly arrived well within the appointed time I was impressed with phone & customer service I received,unfortunately this experience was tarnished by E E who placed me on wrong tariff which was for an I Phone 6! A mere £30 more expensive!!”

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(Sony Xperia M2 Black) - Posted 9 years ago

“Still finding keeping old number difficult?”

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(Sony Xperia Z3 Black) - Posted 9 years ago

“A very good helpful company to deal with, I am very happy with my phone and the service.”

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(Apple IPhone 5s 16GB Silver) - Posted 9 years ago

“good service . good communication with provider and loved being able to track parcel. Bit disappointed that i never received a pin to open the drawer where the sim goes on my i phone so this issue needs to be resolved in the future”

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(Apple IPhone 5s 16GB Space Grey Refurbished) - Posted 9 years ago

“Would have been very good even excellent except it says on the box charcoal grey and I opened the box and I got white ..Other than that can't fault it.”

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(Samsung Galaxy S5 Charcoal Black Refurbished) - Posted 9 years ago

“Very good deals, really quick processing and dispatch times, really a good service.”

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(Apple IPhone 6 Plus 16GB Space Grey) - Posted 9 years ago

“had no hassle ordering my phone was happy with overall service”

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(Samsung Galaxy S4 Mini Purple) - Posted 9 years ago

“Ordering online is easy but when problems occur ie SIM card not working I spent nearly an hour ( in total) trying to sort the problem out on an 0871 telephone number. At the end, the problem was accepted by Vodaphone, not E2Save, but I felt it could have been put right more efficiently. After a new SIM from Vodaphone the problem is still not sorted - another card on the way!!!!!!”

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(Apple IPhone 5s 16GB Silver Refurbished) - Posted 9 years ago

“Hi , I got my handset but still waiting for same card , when i get same and start phoning then i will be able to say sothing. Thanks”

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(Apple IPhone 5s 16GB Space Grey Refurbished) - Posted 9 years ago

E2save is rated 4.4 based on 4,714 reviews