E2save Reviews

4.4 Rating 4,691 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,691 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phone arrived okay. Gift still not arrived yet. Disappointed in that the gift did not arrive.”

Helpful Report

(Nokia 105 Black) - Posted 8 years ago

“This was the easiest way to purchase my iPhone 6S. The staff with whom I dealt were extremely helpful and certainly knew the advantages and pitfalls of the many deals on offer. When the time comes to renew this handset is will use them again. John”

Helpful Report

(Apple IPhone 6s 16GB Space Grey) - Posted 8 years ago

“Painless and smooth way to purchase your new phone. Wouldn't do it any other way in future”

Helpful Report

(Apple IPhone 6s Plus 64GB Gold) - Posted 8 years ago

“Very easy and helpful to deal with. Best deal I could find .”

Helpful Report

(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago

“e2 save really giving help people i really say thank loot to giving chance for own name use sime or monthely countace thank”

Helpful Report

(Apple IPhone 5c 8GB White Refurbished) - Posted 8 years ago

“Excellent deal, best I could find, good customer service and quick delivery.”

Helpful Report

(Apple IPhone 6s 16GB Space Grey) - Posted 8 years ago

“The reason i rated you as Very Poor is for the following reasons. 1) I received a text message and an e-mail to notify me that my delivery would arrive on such and such date , between such and such time . I moved all my plans to accommodate your delivery service. I was home waiting for the delivery 30 minutes before scheduled and 30 minutes after scheduled time . My doorbell is in good working order, but just to be on the safe side, i left a note on the door to let the delivery man know that he could call me on my number if for any reason no one appears at the door. When i tracked my delivery , it stated that my delivery was refused . This was a lie . I sent a complaint to customer service , I did not receive a reply, I till this day do not know when my delivery will arrive or where it is. No reply, no apology , and no delivery.”

Helpful Report

(Apple IPhone 6 16GB Silver) - Posted 8 years ago

Hello Ilham Thank you for your review. I’m really sorry to hear that you haven’t yet received your parcel and DPD advised they attempted delivery when you were in but the parcel was refused. I have tried to contact you this afternoon to provide an update relating to this but unfortunately the number we hold for you is inactive. To track your parcel you can use your unique tracking reference number on DPD’s website. I hope you have since received a response to your email. Please accept our apologies for any inconvenience caused. Kind regards Grace | Mobiles Customer Support Team

Posted 8 years ago

“Very pleased with the service I received all very quick and easy to do”

Helpful Report

(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago

“Placed order and received my phone the following day! I submitted application at noon and come 16:00 I hadn't heard anything so gave customer services a call. They told me that credit check hadn't yet be done. The reason for this is I was told that EE had different info in their system so it wouldn't go through. I called ee and it turns out that they hadn't changed my address so address didn't match. That was changed so I called e2save back And it went straight through no problems. (The reason this happened is because I already have ee contract) Overall very happy. Awesome handset price- by far cheapest price on market and great tariff. Had to call customer services twice and took around 15 mins to speak with someone. I also wish that e2save would have informed me that they were unable to do credit check. I only found out because I rang them after 4 hours. If I hadn't have called them I probably wouldn't have got my phone next day. Will definitely use this company again.”

Helpful Report

(Apple IPhone 6s 64GB Space Grey) - Posted 8 years ago

“Pleased with my purchase. Very fast service. And cheapest deal I found. Thank you”

Helpful Report

(Apple IPhone 5c 8GB Blue Refurbished) - Posted 8 years ago

“My order was mixed up in the initial stages but once I telephoned the customer service team, they were more than happy to help and managed.to dort my problem in just one day (and it was the holiday season) polite staff and a fantastic.deal. Very pleased.”

Helpful Report

(Sony Xperia E1 Black) - Posted 8 years ago

“E2Save offered the same deal as my current carrier, but with over £150 cashback over the 2-year contract period = a total no-brainer. I've had cashback deals before with E2Save, and providing you diary the claims and send them in promptly there is never a problem.”

Helpful Report

(HTC One M9 Silver Refurbished) - Posted 8 years ago

“Very satisfying customer service and fantastic phone within minutes enquiry.”

Helpful Report

(Samsung Galaxy Note 4 Black) - Posted 8 years ago

“The phone that was sent did not work. The keyboard did not respond to touch and when I took it the phone to the Carphone Warehouse shop he said the edges of the screen were dead. The phone was sold to me as a phone that had been returned after someone had changed their mind within 14 days of receiving it but it came in a tatty white box . The phone itself looked ok and unused but should have been tested before sending. I am returning the phone. I was persuaded to try replacement so hope this , when it comes, is ok or I will be cancelling my contract. Very disappointed.”

Helpful Report

(Apple IPhone 5s 16GB Space Grey Refurbished) - Posted 8 years ago

Hello Elizabeth, Thank you for your review. I’m sorry to hear the handset that was sent was faulty. This will be investigated with our warehouse team to find out why the handset was not tested. I’ve tried to call you to discuss this further however I was unable to reach you. Please let me know a best time for me to try again. I look forward to hearing from you go I can get this resolved for you. Kind regards, Mohammed e2save support team

Posted 8 years ago

“I was impressed with the quick and easy ordering process. I received multiple emails confirming my order and delivery time. Phone arrived on time and in excellent condition. Would definitely recommend!”

Helpful Report

(Apple IPhone 5s 16GB Silver) - Posted 8 years ago

“I was very happy with your service when I ordered four phones. I collected my phones from the carphonewarehouse . I was a bit disappointed when there was no accessories for the phones that I was promised. Hope to here from you soon. Thanks Scott”

Helpful Report

(Apple IPhone 6 16GB Space Grey) - Posted 8 years ago

“Thank you very much for the good i phone 64 GB, deal with a very prompt delivery”

Helpful Report

(Apple IPhone 6 64GB Grey Refurb) - Posted 8 years ago

“Excellent service, no gimmicks or hidden surprises just straight up honest and easy to use company. Customer service is excellent had my new phone within a couple of days even though it was over Xmas. Can't recommend highly enough!”

Helpful Report

(Samsung Galaxy Core Prime Black) - Posted 8 years ago

“Good friendly service, made life easy. Would recommend to anyone.”

Helpful Report

(Apple IPhone 6s 128GB Space Grey) - Posted 8 years ago

“Very good with phone but still waiting for ps4 what has not came yet”

Helpful Report

(Samsung Galaxy Core Prime White) - Posted 8 years ago

E2save is rated 4.4 based on 4,691 reviews