E2save Reviews

4.4 Rating 4,714 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“So far so good. Would recommend.”

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(Apple IPhone 6 16GB Gold Refurb) - Posted 9 years ago

“Hello I like my phone but I ordered 1 for my wife and I have never had a answer for the phone a galaxy s5 mini like mine thank you”

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(Samsung Galaxy S5 Mini Black) - Posted 9 years ago

“Value for money and fast delivery! Would highly recommend”

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(Fitbit Flex Black) - Posted 9 years ago

“Upgrade of my existing phone to new model (including 4G, and additional data allowance) was seamless and quick. Good service.”

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(Apple IPhone 5s 16GB Space Grey) - Posted 9 years ago

“Firstly they sent me an iPhone 5s on a contract. Cool just what I ordered, the sim card hard been barred by Vodafone as it had previously been in a stolen phone. Contacted e2save only to be told that they had screwed up and sent it without doing the credit check. I asked them to send me a bag so I could send it back and cancel the contract. They then did 3 credit checks at the same time (which triggers automatic failure, I know this because I work for Experian) even though I didn't authorise them to. I waited for them to then authorise a pretty paid collection for the phone. I have since got the same deal with Vodafone direct. This branch of Car Phone warehouse is awful and before you buy from them look on other review sites I wish I had. Don't be suckered by offers most providers will give you the same deal direct.”

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(Apple IPhone 5s 16GB Silver Refurbished) - Posted 9 years ago

Hello Andrew, Thank you for your review. I apologise the issues you’ve had with your order and I’m sorry to hear three credit check have been ran. I’ve tried to call you to discuss this further but unfortunately I’ve been unable to get through to you. Please let me know the best time so I may call you and discuss this further. Once I call you we can begin getting the unwanted searches removed from your credit file. I look forward to hearing from you so we can put things right. Kind regards, Mohammed E2save support team

Posted 9 years ago

“I recently ordered a new phone from E2Save but the price, service (the combination of mins+text+data) appears incorrectly in the account of network provider, number has not been passed to the network provider even after 9 days, no detailed guide for the first time user of the phone, my previous query was not answered but marked as "solved", I can't believe such a poor level of service quality!!”

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(Xperia E1 White) - Posted 9 years ago

Hello Keiko, Thank you for your review. I apologise the tariff was not properly explained. I’ve tried to call you to discuss this further but unfortunately I’ve been unable to get through to you. Please let me know the best time so I may call you and discuss this further.. I look forward to hearing from you so we can put things right. Kind regards, Mohammed E2save support team

Posted 9 years ago

Hello Keiko, Thank you for taking my calls moments ago. I’m happy to confirm your concerns have been addressed and the issues have been resolved. Kind regards, Mohammed E2save support team

Posted 9 years ago

“I think the b Products that I received are very good. I am enjoying the idea of using it which makes feel happy and confident.”

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(Huawei Ascend Y330 Black) - Posted 9 years ago

“I've had my phone for 8 days and still no connection. Tried phoning and sending emails but no reply. Considering I'm paying £63 a month, this is unacceptable. I need my phone for work as working in more than one location and have already lost £80 net this week due to missed communication. I think I may seek legal advice”

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(Samsung Galaxy Note Edge Black) - Posted 9 years ago

Hello Brian, Thank you for your review. I’m sorry to hear you’ve still not got connection. I’ve tried to call you to discuss this further but unfortunately I’ve been unable to get through to you. Please let me know the best time so I may call you and provide an update. I look forward to hearing from you so we can put things right. Kind regards, Mohammed E2save support team

Posted 9 years ago

“Great service all round, no problems at all. Would recommend to anyone else to use.”

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(Samsung Galaxy S5 Charcoal Black) - Posted 9 years ago

“Great service, quick and hassle free. Just what you want.”

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(Apple IPhone 6 16GB Gold Refurb) - Posted 9 years ago

“Quick delivery and great service.But I hadn't had the mobile contract a week and the the price of the contract went up! :-( so not happy about that.”

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(Sony Xperia Z3 White) - Posted 10 years ago

“No phone. Sim only. Needed a micro sim for a samsung. Not nano sim for a iPhone. Needed a EE sim not a orange sim. These problems have led to me being disconnected several time fronm the network. I have had to change networks.”

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Posted 10 years ago

Hi Michael, Thank you for your review. I’ve tried to call you, but the only contact number we have for you isn’t available. I’m sorry for the errors made with your order and the trouble that it has caused you. I would be happy to discuss the points you’ve made if you could let me know a contact number and the best time to call you. Thanks, Clare

Posted 10 years ago

“I'm upset that it said 28 a month and your taking 52 would like to stop contract”

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(Apple IPhone 5c 16GB Yellow) - Posted 10 years ago

Hi Sharon, Thank you for your review. I’ve tried to call you today, unfortunately you were unable to take my call. It is certainly distressing to hear you are being charged so much by the network. If there is a convenient time for me to call, I’ll be happy to do so and ask that you confirm a time you’re available to talk. Thanks, Clare

Posted 10 years ago

“A week later im still waiting for my free gift. I strongly dissadvise this website”

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(Samsung Galaxy Young White) - Posted 10 years ago

Hi Ashley, Thank you for taking my call today. I'm glad I was able to resolve your issue. Thanks, Clare

Posted 10 years ago

“Everything went through very quickly and smoothly. I am very pleased with everything. I just hope that the cashback process is equally as smooth.”

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(Sony Xperia E1 Black) - Posted 10 years ago

“Happy with handset but still haven't received free gift hence the overall rating, would like to know when this will arrive and will be happy to improve rating”

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(Microsoft Lumia 535 Black) - Posted 10 years ago

“a great seller highly recommended”

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(Apple IPhone 4s 8GB White Refurbished) - Posted 10 years ago

“I ordered a phone package from e2save mobiles on 25/2/15 late afternoon, I received it next day on 26 of Feb. The delivery was very quick and on time. The phone was come in good condition and easy to set up, I have started to use it on the day without any delay to keep in touch with my friends. I am very happy with the e2savemobiles team’s excellent service; I would like introduce e2savemobiles to my friends.”

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(Huawei Ascend Y330 Black) - Posted 10 years ago

“Excellent deal and next delivery delivery.”

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(Nokia 105 Blue) - Posted 10 years ago

“I was very pleased with the overall service, however I was cut off from a customer rep who then never called me back. They did process the order despite this. Having had my product delivered I have had follow up emails from talkmobile understating my contact to 250mb from 500mb as per the advert. Naughty..”

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(Microsoft Lumia 535 Black) - Posted 10 years ago

E2save is rated 4.4 based on 4,714 reviews