E2save Reviews

4.4 Rating 4,714 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“I received my phone in record time and I am pleased with the phone itself, however I have never once had a signal since I received it, I have been in contact with the service provider ( talk mobile ) and they have told me there is a problem that will be resolved very soon, that was yesterday morning, lovely phone but no good to me if I can't get a signal, NOT HAPPY”

Helpful Report

(Microsoft Lumia 435 Orange) - Posted 9 years ago

“Great service, professional team, customer assistant did grant job in advising and answering all my questions. It took few minutes to get deal I wanted! Thank you E2Save Team:) I'm one really happy customer and I recommend to anyone who's looking for any mobile phone deal!”

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(Sony Xperia Z3 Black) - Posted 9 years ago

“Phone came within two days it as been 8 days no sign of laptop no communication from e2save”

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(Nokia 105 Black) - Posted 9 years ago

Hi Ken, Thank you for your review. I’ve tried to call you to discuss this further but unfortunately I’ve been unable to get through to you. I'm sorry that you did not receive any contact from us to advise of the delay in delivering your free gift. I can see that your gift has now been delivered, if you have any further issues please don’t hesitate to contact us. Kind Regards Clare E2save support team

Posted 9 years ago

“great quick service”

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(HTC Desire 620 Grey) - Posted 9 years ago

“I ordered via quidco link to get cashback on purchase, 3 months later cashback £27 has been declined. Ordered phone for my wife from carphone warehouse at same time - cashback £65 came through okay. Next time, where will I shop given that prices and deals are pretty much the same ?”

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(Samsung Galaxy Alpha Blue) - Posted 9 years ago

Hi John, Thank you for your review. I tried to call you today but unfortunately you were unable to take my call. As the cash back offer came from Quidco then I would advise contacting them regarding this. Kind Regards Clare E2save support team

Posted 9 years ago

“I have set up a 2 year contact , received my new SIM and phone BUT I am still waiting for my ID reference. As i dont have my ID order reference I can't log in online and set up my account with cash back procedure. Very Slow, please send my details asap, its been a week since I ordered my new deal.”

Helpful Report

(Nokia Lumia 635 Black) - Posted 9 years ago

Hi Naveed, Thank you for your review and thank you for taking my call today. I’m glad I was able resolve your issue and I can confirm an email confirmation has now been sent to the confirmed email address. You can find all necessary information regarding claiming your cash back on your online account. Kind Regards Clare E2save support team

Posted 9 years ago

“Phone arrived at the time stated, all complete. Thank you. The only issue is the cash back redemption as it takes months and looks like it will be a pain to deal with. Hopefully I will be proved wrong!”

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(Apple IPhone 5c 8GB Blue Refurbished) - Posted 9 years ago

“Excellent service, good price”

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(Apple IPhone 4s 8GB White) - Posted 9 years ago

“I have nor complaints E2save kept in touch with me via e-mail until my order was delivered.”

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(LG L20 Black) - Posted 9 years ago

“Great service,i bought a new phone for my Fiancée and she is thrilled with it,however i returned the first sim i bought as was bought by mistake and im still waiting for the 02 sim i ordered to replace it,as it hasn't come yet.”

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(Sony Xperia Z3 Compact White) - Posted 9 years ago

“Excellent service from ordering to delivery.”

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(Nokia Lumia 635 Black) - Posted 9 years ago

“Great deal on iPhone 6+ but first salesman told me 3 to 5 days delivery but next one I spoke to said he was wrong and it's next day delivery ( they nearly lost my custom ) the phones were delivered dpd I think and instead of having to wait around all day they have a delivery tracking system which has a Google map location of where the driver is brilliant!”

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(Apple IPhone 6 Plus 64GB Gold) - Posted 9 years ago

“Have used E2save many times, always great deals”

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(Apple IPhone 6 16GB Grey Refurb) - Posted 9 years ago

“Good and effective customer relationship, I will not hesitate to repeat my custom in the nearest future.”

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(Apple IPhone 6 16GB Grey Refurb) - Posted 9 years ago

“Speedy delivery”

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(Nokia 105 Black) - Posted 9 years ago

“Had a very bad experience with porting a number. not sure about customer service.”

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(Nokia 105 Blue) - Posted 9 years ago

Hi Behnoush, Thank you for your review and thank you for taking my call. I’m glad I was able to help you today, Justine will continue to monitor the disconnection and will contact you with your PAC as soon as it is received. Kind Regards Clare E2save support team

Posted 9 years ago

“Still have not received the item and its been one week and the delivery service is the worst. Never shopping hear again”

Helpful Report

(Nokia 105 Blue) - Posted 9 years ago

Hi Shehzada, Thank you for your review. I’ve tried to call you to discuss this further but unfortunately I’ve been unable to get through to you. Please let me know the best time so I may call you and discuss this further. I can confirm your order was delivered on March 9th. Please enter your tracking information on the DPD website for more information. I look forward to hearing from you. Kind Regards Clare E2save support team

Posted 9 years ago

“The recent mobile I have obtained through E2save is the second I have acquired from you over two years. I am happy to say both experiences have been pleasant; the delivery on time; and your staff very helpful.”

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(Apple IPhone 6 16GB Grey Refurb) - Posted 9 years ago

“Fantastic services very efficient. 1st choice from now non. Cheers”

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(Apple IPhone 4s 8GB Black) - Posted 9 years ago

“Quick efficient service as usual with very quick delivery and great price.”

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(Samsung Galaxy S3 Neo White) - Posted 9 years ago

E2save is rated 4.4 based on 4,714 reviews