E2save Reviews

4.4 Rating 4,691 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,691 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“Although there was a discussion about my new address, it wasn't noted, so I found that the mobile was going to be delivered to the wrong address. This meant that by the time that I had found the right means ( very difficult process) in which to notify you of this problem, the delivery was delayed by a day. My SIM on my old mobile was switched off which meant that I was incommunicado for a time when I needed to be contactable for other reasons. Imagine my surprise when I found, at the end of this process, that my old address was still on the database. I only hope the Samsung is worth it,”

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(Samsung Galaxy A5 2016 Black) - Posted 8 years ago

Hello Susan, Thank you for your review. I am really sorry to hear about the issues you've faced with your order. If you're still having issues with your address or delivery, please contact us on 01509 610 888 and we will be happy to help. I apologise for any inconvenience caused by this. Kind regards, Ryan | e2save Customer Support team

Posted 8 years ago

“Quick, simple and best price - what more could a girl ask for..! Highly recommended”

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(Apple IPhone SE 64GB Rose Gold) - Posted 8 years ago

Hi Libby We’re so pleased to hear you got a cracking deal on some awesome tech, all in the knowledge that you’re in safe hands. We just wanted to say a big thanks for taking the time to leave such a positive review, it’s truly appreciated. We hope you’re enjoying your new phone. Amy |e2save Customer Support team

Posted 8 years ago

“Very efficient service, no problems at all. Next day delivery and a good price .”

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(Apple IPhone 5s 16GB Space Grey) - Posted 8 years ago

Hello David Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy | e2save Customer Support team

Posted 8 years ago

“Very good customer service in my first few days on the ID network.”

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(Apple IPhone 5s 16GB Silver) - Posted 8 years ago

Hi Ally Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 8 years ago

“It was quick easy and really straight forward to apply, with fast next day delivery. I got the phone I wanted quick and simple.”

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(Samsung Galaxy J3 2016 Black) - Posted 8 years ago

Hi Ciro We like to pat ourselves on the back for getting things right, but have to hand this to DPD for such a super speedy delivery. Although… we’ll take credit for choosing them as your courier, only the best is good enough for our customers. We’ll all friends here. Amy |e2save Customer Support team

Posted 8 years ago

“Delivery spot when they said, fast service, right product, right price”

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(Samsung Galaxy A5 2016 Black) - Posted 8 years ago

Hi James We like to pat ourselves on the back for getting things right, but have to hand this to DPD for such a super speedy delivery. Although… we’ll take credit for choosing them as your courier, only the best is good enough for our customers. We’ll all friends here. Amy|e2save Customer Support team

Posted 8 years ago

“Brilliant service I've already recommended you to a family member”

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(Apple IPhone 5s 16GB Silver) - Posted 8 years ago

Hello Kevin Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy e2save Customer Support team

Posted 8 years ago

“Very easy hassle free signup and decision made in a few minutes highly recommend”

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(Samsung Galaxy J5 Black) - Posted 8 years ago

Hello Robert We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Amy e2save Customer Support team

Posted 8 years ago

“Couldn't fault the servicend. Got updated every step of the way everything was explained clearly and my delivery arrived promptly. Thank you”

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(Samsung Galaxy S6 32GB White) - Posted 8 years ago

Hi Amber Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 8 years ago

“Excellent from the start. I was kept informed every step of the way, from placing my order to delivery. The whole process was very fast, and I received my phone quickly (ordered Saturday, delivered Monday). I highly recommend E2save to anyone looking for a no hassle service. Thanks E2save!”

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(Apple IPhone 5s 16GB Space Grey) - Posted 8 years ago

Hi Emma We don’t hang about as we know you’re just as excited about receiving your gadget, as we are about having you as a customer. Although delivery is free, we don’t scrimp on service so you benefit from the cheapest deal and next day delivery with the help of our super-fast processing skills. Thanks for sharing the love, we think you’re fantastic too. Amy |e2save Customer Support team

Posted 8 years ago

“Very polite and easy to understand a very quick decision and delivery arrived when stated it was”

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(Samsung Galaxy S6 Edge 64GB White Refurbished) - Posted 8 years ago

Hello Stephanie We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy e2save Customer Support team

Posted 8 years ago

“Very easy website QED quick delivery and the best deal around.”

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(HTC 10 Silver) - Posted 8 years ago

Hi Sophie We’re so pleased to hear you got a cracking deal on some awesome tech, all in the knowledge that you’re in safe hands. We just wanted to say a big thanks for taking the time to leave such a positive review, it’s truly appreciated. We hope you’re enjoying your new phone. Amy|e2save Customer Support team

Posted 8 years ago

“i am a new customer and i thing is a good service ,”

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(Apple IPhone 5s 16GB Space Grey) - Posted 8 years ago

Hello Lucia Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy e2save Customer Support team

Posted 8 years ago

“The initial service was good however my new phone was not due for 3 days and my current phone was instantly disconnected. Being self employed this created real problems for me. On contacting e2save re problem they were unable to help me and said it was an EE problem. Of course EE said it was an e2save problem so I was left to sort it out. This detracted from the initial good service.”

Helpful Report

(Apple IPhone SE 16GB Rose Gold) - Posted 8 years ago

Hi Grace We’re really sorry to hear your SIM card was disconnected; we have fed this back to EE now to stop this happening to any other customers. We’re happy to hear your now able to use your new contract and hope you enjoy your new phone. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 8 years ago

“Your phones may be returned to you as they don't work. EE keep pushing me off with different exsueses. I need my phone for my work ( no phone, no work ) as I have had no phone since Thursday I am loosing work. If this cannot be sorted today 15 th June you will get them back and I will go to Vodaphone.”

Helpful Report

(Apple IPhone 6 16GB Silver) - Posted 8 years ago

Hello John, Thank you for your review. I’ve tried to contact you today however you were unavailable to take my call. I’m sorry to hear you’re having issues with your recent order with us. I’d like to discuss this further, please let me know the best time to contact you. Chris | e2save Customer Support team

Posted 8 years ago

“Great communication with the person I spoke to and also have me a great deal. I got a brilliant bundle assel as a free gift, have not recived the gift as off yet but I am very happy with the items I have recived thank you so much”

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(LG K4 Blue) - Posted 8 years ago

Hi Peter We don’t hang about as we know you’re just as excited about receiving your gadget, as we are about having you as a customer. Although delivery is free, we don’t scrimp on service so you benefit from the cheapest deal and next day delivery with the help of our super-fast processing skills. Your free gift is normally delivered 3 working days after your phone and we hope you have now received it. Thanks for sharing the love, we think you’re fantastic too. Amy |e2save Customer Support team

Posted 8 years ago

“I have to say this was so so so quick I put my order in at 4pm Thursday and it was in my hand at 10:30am Friday I would definitely go with you guys again! Thank you ????????????????????”

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(HTC 10 Gold) - Posted 8 years ago

Hi Katie We don’t hang about as we know you’re just as excited about receiving your gadget, as we are about having you as a customer. Although delivery is free, we don’t scrimp on service so you benefit from the cheapest deal and next day delivery with the help of our super-fast processing skills. Thanks for sharing the love, we think you’re fantastic too. Amy |e2save Customer Support team

Posted 8 years ago

“Amazing service, will recommend to everyone. Will by from them again.”

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(Huawei P9 White) - Posted 8 years ago

Hi Valerijs Thanks for your kind words, this reconfirms we’re getting things right. And the service doesn’t stop here, we’ve got your back for as long as you need us. Thanks again for your time, it’s greatly appreciated. Amy |e2save Customer Support team

Posted 8 years ago

“The advisor was friendly polite and went out of his way to ensure I got a great deal very happy customer”

Helpful Report

(Apple IPhone SE 16GB Rose Gold) - Posted 8 years ago

Hi Georgia Our friendly staff are not just a lovely bunch, they’re pros at finding quality deals, offering expert advice, and making your day. We’re delighted to hear we’ve put a smile on your face and a skip in your step, and will be sure to keep up the good work. Thanks for returning the favour, you’ve put a smile on our face too. Amy |e2save Customer Support team

Posted 8 years ago

“overall its been great the whole experience has been pleasant and I think this plan will really suit me thanks”

Helpful Report

(Samsung Galaxy J5 Black) - Posted 8 years ago

Hi Anthony We’re so pleased to hear you got a cracking deal on some awesome tech, all in the knowledge that you’re in safe hands. We just wanted to say a big thanks for taking the time to leave such a positive review, it’s truly appreciated. We hope you’re enjoying your new phone. Amy|e2save Customer Support team

Posted 8 years ago

E2save is rated 4.4 based on 4,691 reviews