E2save Reviews

4.4 Rating 4,714 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed that they did not meet the required delivery date, even though it was ordered a week in advance”

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(Samsung Galaxy Y White Refurbished) - Posted 10 years ago

Hello Kevan, Thank you for accepting my call earlier, I'm happy the issue is now resolved. If you have any other questions please don’t hesitate to contact us. Kind regards, Chris E2Save support team

Posted 10 years ago

“When I was told that I am getting a delivery I was expecting everything that I ordered together not to have to wait for the other item to arrive which hasn't. You shouldn't advertise the package if its not going to turn up at the same time as the other one”

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(Nokia Lumia 630 Black) - Posted 10 years ago

Hello Sally, I have tried to call you today but was unable to reach you. I am really sorry that your delivery was not made together and that you may have had conflicting information. I have found that your delivery was made today at 13:51. I have you are happy with your product and if there are any issues please don'y hesitate to contact us. Kind regards David e2save support team

Posted 10 years ago

“Not happy with my ordered because the confirmation letter has not come with the order. The SIM cards weren't correct for my Iphone5”

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(Samsung Galaxy Y White Refurbished) - Posted 10 years ago

“i order 2 tablets both were packed from out side but when i open them to give it to my girl friend we found that the inner packing was open by some one and then repack the BOTH parcels.it make a impression in front of my friend that i am giving her some body's used tablet.I trust E2save but found them untruest worthy.”

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(Gemini GEM7007 DualCore 7 Inch Wifi Refurbished) - Posted 10 years ago

“I don't think I got a very good deal. Since I received the phone, I have looked and asked around at various outlets. I could have got a better phone on a cheaper tariff with a better cash back, also I was told that you have signed me up on an old 3g Orange contract when I could have been on a more upto date 4g EE contract. So I wont be using you again or recommending you. PS When I asked your operative about insuring my phone he didn't seem interested. I rang up EE and they said I couldn't insure it with them because I had taken it out with a third party. I have had to insure it with some else. Not impressed!!!”

Helpful Report

(Apple IPhone 5c 8GB White) - Posted 10 years ago

“I did get my phone today got my sim card you told me on the phone I would get my phone. Today not happy with you miss Susan doolan”

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(Nokia Lumia 630 Black) - Posted 10 years ago

“Disappointed by the colour quality of the screen of the phone”

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(HTC One Mini 2 Grey) - Posted 10 years ago

“Have to say I wouldn't want to deal with this outfit again. Purchased a phone with them under contract. Got the usual emails to say all is ok then Carphone Warehouse sends me an email stating they do not deal with me as i'm not good enough (ie security issues). So they cancel my order, yet E2Save still keeps sending me emails to say all is ok. i then call to let them know i've purchased elsewhere & inform them of whats happened. Was told all cancelled a day or 2 later i then get emails from the network provider to say what my 1st bill was going to be & that it was going to be taken out via DD shortly, then the courier contacts me to let me know the delivery will be on a certain date. Do these people not talking to one another. Won't be using this crew again in a hurry very un-impressed with them!”

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(LG G3 Metallic Black) - Posted 10 years ago

“I ordered a phone on 4 July and got a message to say it was out of stock and I would be contacted in 7 days Today is 9 days since my order and not a peep.I could have been called and offered an alternative but have heard nothing, silence is not golden when you need a phone?”

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(Samsung Galaxy S4 Mini White Refurbished) - Posted 10 years ago

“Product is fine, after sales service is awful. I was in a "queue" for an hour only to find out later that the department had closed 10 minutes after I started in the queue and this on an 0871 chargeable number”

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(Samsung Galaxy Fame Blue Refurbished) - Posted 10 years ago

“Not sure if you have allowwed me to keep my old mobile number, which i really would like to keep. No where during the process did you ask for my pak number from my previous provider. Please advise”

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(Samsung Galaxy Y White Refurbished) - Posted 10 years ago

“The phone is fine, my problem is with the delivery. I had an email notifying me of the the delivery date, which was a time I was on holiday. I immediately used the option to change the date. However on the morning of the original delivery date I was told the package was to be delivered and it was too late to change. I heard nothing else after. On returning home a week later I found that my phone had been given to my neighbour'a builder to sign for!! I had received no sign that this had happened (either by text, email or through the door). It was fortunate that my neighbour and the builder were so honest as I'd have been none the wiser if somebody had stolen it. Shocking service, terrible”

Helpful Report

(Apple IPhone 5c 16GB White) - Posted 10 years ago

“Don't order over the phone. Choose something online so you know what your getting and can prove what you ordered. The sales guy told me I was getting a 4G tariff. When it arrived it was a 3g tariff as I suspected. I asked twice if he was sure it was 4G as I had never heard of a 250mb 4G tariff. He said he was sure. He was either lying or very ignorant of tariffs.”

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(Samsung Galaxy Note 3 Black Refurbished) - Posted 10 years ago

“My phone has become faulty already and hasn't even been a week not happy at all with my order”

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(Apple IPhone 4s 8GB Black) - Posted 10 years ago

“Nobody on the phone actually told me I no longer have a contract with the same company I originally signed up with. I feel fairly mislead. How did E2Save get my details?!”

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(Pay Monthly Micro SIM) - Posted 10 years ago

“I have not yet received my galaxy tablet!! When will this be received. Sarah collier 07803558593 Sarahurmston@hotmail.com”

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(Apple IPhone 5c 16GB Blue) - Posted 10 years ago

E2save is rated 4.4 based on 4,714 reviews