E2save Reviews

4.4 Rating 4,720 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“Far cheaper than going direct to EE, and even cheaper than Carphonewarehouse. Next day delivery, and one phone call to EE to change the number. Easy way to save shed loads of money”

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(Apple IPhone 6 64GB Space Grey) - Posted 9 years ago

“So I have my phone and it arrived quickly so that is good. However I feel I was misled when they called up as I thought I was talking to Carphone warehouse and clarified this on the call. Utterly puzzled when email talking about e2save turned up as had no idea where they were. Completely hooky way of running a business. If e2save is run as separate division it should not be using the Carphone warehouse brand name. If they need to use Carphone to sell the contracts then just do away with the division and sell direct. Trust is an absolutely fundamental part of customer service. Will now not use Carphone warehouse or e2save again as I feel their business practices are not honest and wonder how else my data may be used etc.”

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(Apple IPhone 6s 64GB Rose Gold) - Posted 9 years ago

Hello Eden, Thank you for your review. I’d like to apologise for being misled. The sales team that would have called you do work for Carphone Warehouse. The campaign that they are on and the team are located within the same contact centre as e2save. All our customers have the 14 days piece of mind guarantee. We also offer a 30 days exchange of the handset become faulty. Outside of the 30 days we also offer 12 months warranty with all Carphone Warehouse stores. I’ve tried calling you to discuss this further but I was unable to get through to you. Please let me know the best time if you’d like me to call you again to discuss this in more detail. Kind regards, Mohammed e2save support team

Posted 9 years ago

“Straight forward ordering, good communication and prompt delivery. Would recommend.”

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(Apple IPhone 6s 16GB Space Grey) - Posted 9 years ago

“I have received my phone within 2 days of order. Very pleased with the service.”

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(Apple IPhone 6s 16GB Gold) - Posted 9 years ago

“I had not so good credit but got accepted fora contract and got the latest iPhone and a great bundle of minutes texts and data. Really happy as phone was dispatched the next day :)”

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(Apple IPhone 6s 16GB Gold) - Posted 9 years ago

“EXCELLENT COMPANY TO DEAL WITH. QUICK TO DEAL WITH YOUR PROBLEMS”

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(Samsung Galaxy S3 Mini Blue) - Posted 9 years ago

“Great price. Very easy to buy the phone. Great customer service when I had a query with my PAC code, very easy to understand instructions.”

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(Apple IPhone 6s 16GB Silver) - Posted 9 years ago

“I felt bullied into placing an order. And I only placed an order on the basis that I thought I was ordering with Carphone Warehouse when that was not the case. It was a catalogue of errors when I went to pick up the handset, probably not the fault of E2Save. But Carphone did advise me that I had prbably not been given the best deal for me and they would have advised a different deal all together. Almost enough for me to refuse the phone and cancel my contract woth CW, if not for the very good young man I dealt with at CW”

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(Samsung Galaxy J5 Gold) - Posted 9 years ago

Hello Alision, Thank you for your review. I am extremely sorry to hear that you felt bullied into the contract, and you through you were ordering directly with Carphone Warehouse. This is something that we take very seriously and will be investigating. I tried to call you today, but you weren't available to discuss your order. If you would like to take this further, please contact us on 01509 615 474 between Monday-Friday 09:00-18:00 and Saturday 09:30-18:00. I hope you have a great day. Kind regards, Ryan | e2save Customer Support team

Posted 9 years ago

“I was called and offered an upgrade, I was offered a lower tarrif and offered a new phone, when i asked for more storage on my phone he upgraded the storage with no extra cost. The phone was despatched for next day I wasn't in that day so the courier held it over for a day and delivered it when I wanted it. Everyone did their job properly and I am pleased at getting the upgrade I wanted with no problems whatsoever.”

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(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

“TRIED TO PURCHASE 2 PHONES. ONLY RECEIVED 1? NOW HAVE 1 VERY UNHAPPY PERSON PS PURCHASED 4 PHONES 4 YEARS AGO WITH E2save?”

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(Apple IPhone 6s 16GB Rose Gold) - Posted 9 years ago

“After considerable research I chose to go with E2Save for my new contract iPhone 6s. The deal was the best online which is why I went with them but the simplicity of dealing with E2Save and the speed of delivery was exceptional. I would have absolutely no hesitation in recommending them and will certainly return for my next mobile.”

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(Apple IPhone 6s 16GB Gold) - Posted 9 years ago

“Delivery was on time package was ok produce was all right”

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(Sony Xperia M4 Aqua Black) - Posted 9 years ago

“Hi , I recently purchased the IPhone S6 for my son , wow what an amazing service with affordable monthly plans , see you don't have to be mega rich to have one. I am so happy that I am going to get my daughter the the same phone. Cheers esave. Jim Bilsland.”

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(Apple IPhone 6s 16GB Space Grey) - Posted 9 years ago

“Helpful friendly team got a good deal on my phone very happy”

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(Samsung Galaxy S6 32GB Black) - Posted 9 years ago

“Quick and easy to sort out a new contract and had my new phone within 24 hours”

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(Samsung Galaxy A3 Black) - Posted 9 years ago

“Value for money, better deals, easy ordering and well informed delivery process”

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(Apple IPhone 6s 16GB Gold) - Posted 9 years ago

“Great deal for Iphone 6s, already recommended to my friends. Quick process and delivery.”

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(Apple IPhone 6s 16GB Silver) - Posted 9 years ago

“I'm a very happy customer. I checked a comparison website and found E2save mobiles was by far the cheapest for the phone I wanted. I placed the order and forgot to add a voucher code for an additional £10 off. I emailed them asking to honour the code. They got in touch straight away and gave me the additional £10 with no arguments. The phone was delivered next day with an hour delivery slot, which meant I didn't need to wait in all day. I'm very happy with my new phone and extremely happy with my deal. A first class professional service from E2save mobiles. I would highly recommend them to friends and family.”

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(Sony Xperia Z5 Premium Black) - Posted 9 years ago

“Excellent service! Arrived at "e2save" via comparison website, found exactly the deal that I was looking for at the best price. It meant changing from O2 to Vodaphone for me, but since the networks always seem to offer the best deals to new customers (loyalty means nothing these days!) it is almost inevitable that you change provider at the end of a contract. New phone arrived when they said it would and it was up and running in no time. I would certainly use "e2save" again.”

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(Apple IPhone 6s 64GB Silver) - Posted 9 years ago

“Very quick delivery and I could check via online and text where exactly my order is and when I'm going to get it ! very good system of choosing the deals and very helpful information !!! Already recommended to few of my friends !!”

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(Apple IPhone 6s 64GB Rose Gold) - Posted 9 years ago

E2save is rated 4.4 based on 4,720 reviews