E2save Reviews

4.4 Rating 4,714 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“These guys offer the most competitive price plans you can get in the UK.. I got a good deal myself..!! Thanks e2save team.. I 'm surely going to recommend to all my mates .. Have a great year too..!!”

Helpful Report

(LG G3 32GB Metallic Black) - Posted 10 years ago

“Pleased with the service from E2 but not with the gift delivery. After receiving the phone I had no contact regarding delivery of the TV, contacted E2 on 2nd Jan and was told I would be sent a text and it would be wth me 6-7th of Jan. Nothing happened so I contacted you again this morning to be told the delivery company has gone into administration and there will be a further delay of up to a week. Surely last Friday this would have been known by yourselves as it was already out in the media. So I am pretty disappointed at the service as this was to be a gift to my son this weekend. I am being given a months free line rental as compensation but feel the situation has not been dealt with as to informing of any delays.”

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(Nokia 105 Blue) - Posted 10 years ago

“This is the second time I’ve used E2Save and both times I’ve had excellent service. The products are top quality and I’ve had no issues at all. Which is unusual for me, everything usually breaks for me. Delivery was very Quick I had my Phone and Gift in 2 days and smack on the time they said it would arrive. Thank you E2Save. Jaonne.”

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(Samsung Galaxy Young White) - Posted 10 years ago

“I ordered my phone very soon after christmas and was pleasantly surprised to find that it was delivered very quickly despite the holiday season. the contract offer on this website was better than all the major sites such as carphone warehouse and individual network sites and therefore i would highly recommend purchasing from here furthermore, it was very easy to keep my old number as well after having bought my phone online.”

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(Sony Xperia Z3 Compact Green) - Posted 10 years ago

“The service overall was fine, and the product and delivery was great. However, too many calls repeatedly to my mobile phone offering change of service, especially when I had already agreed to change my phone. I still kept getting calls offering an upgrade. This repeated hassling kept disrupting my working day”

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(Apple IPhone 5c 8GB Blue) - Posted 10 years ago

“Everything was great. great price,product,delivery. Thanks”

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(Samsung Galaxy S4 Mini Black) - Posted 10 years ago

“Phone arrived but no SIM card ( I did check the packaging!), and its been a real hassle trying to sort it out, you guys are great on the 'sell' end of the deal and not good at the 'support' end of the deal.”

Helpful Report

(Apple IPhone 5s 16GB Space Grey) - Posted 10 years ago

Hello Simon, Thank you for writing a review. According to our systems a sim card was dispatched with your order and this should’ve arrived in the same courier bag as your handset. If you’ve not received it then the sim must’ve been lost whilst in transit to you. I can see that you’ve contacted our customer support team regarding this and they’ve advised you on what can be done to resolve the matter. I completely understand that this is not ideal and I apologise for any inconvenience that was caused. Kind regards, Charlie e2save.com Customer Support Team

Posted 10 years ago

“I liked the fact thst i had a quick response from you an i had regular updated emails.”

Helpful Report

(LG G3 S Silk White) - Posted 10 years ago

“Excellent service following my phone call this morning, the operator knew exactly what was required to fix the problem”

Helpful Report

(Apple IPhone 5c 16GB White) - Posted 10 years ago

“Hi it's excellent service and products is very good and delivery time is excellent I recommended to all my friends to buy any things from e2 save. Com”

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(Nokia 105 Blue) - Posted 10 years ago

“Not for the first time promised a sim only on Virgin only for a pay as you go one to turn up definitely not bothering again avoid at all costs”

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(Samsung Galaxy Alpha Blue Refurbished) - Posted 10 years ago

Hello Matthew, Thank you for your review. It was good to be able to discuss this with you and I hope after having the opportunity to explain the cause of your problem, you no longer feel as frustrated by this issue. I’ve passed on the points we’ve discussed to our sales team so that they are giving as much information at the point of sale as possible and I hope that you’ll choose to shop again with us in future. Kind regards, Charlie e2save.com Customer Support Team

Posted 10 years ago

“i orderd a phone,the phone came 2 days later..The gift,the playstation 4 still hasent arrived..”

Helpful Report

(Nokia 105 Black) - Posted 10 years ago

Hello Sandra, Thank you for your review. I have tried to call you today in order to discuss this further but was unable to contact you. I have left a voicemail. If you could give the best time to contact you so I can update you on the delivery of your gift. Kind regards, Charlie E2save Customer Support Team

Posted 10 years ago

“Delighted.....ordered Nokia Lumia 630 for my 12 year old. Fast delivery...”

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(Nokia Lumia 630 Orange) - Posted 10 years ago

“yes the service was good and the phone was sent out ASAP to start using, but the gift i'm still waiting for and all i get told was its on its way. how long more do i wait till i ring again to see if im even getting the PS4 i ordered with the iphone 5c”

Helpful Report

(Apple IPhone 5c 8GB White) - Posted 10 years ago

“Ordered new phone and contract on Sunday and the phone delivered on Monday. Whole process was hassle free and smooth. Didn't have any problems and new phone worked straight away. It was easy to find a range of phones and monthly contracts and compare them to choose the one that suited me best.”

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(Nokia Lumia 635 Black) - Posted 10 years ago

“because I received the mobile phone without head phones”

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(Samsung Galaxy Alpha Blue Refurbished) - Posted 10 years ago

Hello Dawood, Thank you for writing a review. It was good to be able to speak with you earlier to explain why your handset was delivered without headphones and I hope that you’ll now be satisfied with the resolution we agreed. If you any other queries then please contact our customer services team and they’ll answer any other question you have. Kind regards, Charles e2save.com Customer Support Team

Posted 10 years ago

“I think you are the best company in the world. My phone came on friday like you said. But still waiting on the xbox one and the game to come.”

Helpful Report

(Huawei Ascend Y330 Black) - Posted 10 years ago

“Happy with your service! Good communication; Good customer services”

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(Nokia Lumia 530 Green) - Posted 10 years ago

“i am saying poor because i got the fone but not free gift and still no free gift one person told me it would come next day the next person said it has not even been sent im not happy at all haveing to wait in all day for nothing ref/78339288”

Helpful Report

(Nokia 105 Black) - Posted 10 years ago

Hello Craig , Thank you for taking the time to speak to me on the phone today. As advised, we will contact you next week with an update of a more specific date in which your free gift will be on its way to you. I apologise for any confusion and inconvenience caused. Kind regards David E2save.com support team

Posted 10 years ago

“Easy to use online site, fast efficient service and delivery prompt and on time. Kept informed of order status from order to delivery. Would definitely recommend E2save.”

Helpful Report

(Samsung Galaxy S4 Black) - Posted 10 years ago

E2save is rated 4.4 based on 4,714 reviews