E2save Reviews

4.4 Rating 4,714 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very pleased with the phone and the service will be telling my family and friends ????”

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(Sony Xperia Z3 Copper) - Posted 10 years ago

“very polite and helpful service without being too "pushy".”

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(Apple IPhone 5c 32GB Yellow) - Posted 10 years ago

“Excellent speedy delivery and really pleased with items Thank you”

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(Sony Xperia E1 Black) - Posted 10 years ago

“One of the worst services I have been offered. False promises, failing to meet timings and messed around with my network, which has had a knock on effect with regards to answering my emails text mesages etc. I will never use them again and think Carphone Warehouse should be ashamed to be associated with them!!”

Helpful Report

(Apple IPhone 6 16GB Space Grey) - Posted 10 years ago

Hello Rory, Thank you for your review. I tried to call you earlier however I was unable to reach you. Please let me know the best time to contact you, alternatively you can call us on 01519 610 888, we can then discuss your issue to the point of resolution. Kind regards, Jodie, E2save Customer Support team.

Posted 10 years ago

“Easy to use website and quick delivery.”

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(Samsung Galaxy S3 Mini White) - Posted 10 years ago

“Funny this. Ordered a cheap phone on contract for 23 a month with free gift. Got refused. When they rang me offered a iPhone on a dearer contract then said I had been refused. And the next day it turns up. Does this company now what it is doing. I think not.”

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(Apple IPhone 5c 16GB Yellow) - Posted 10 years ago

Hello Suzanne, Thank you for your review. I tried to call you today however you were unavailable. I apologise for the inconvenience caused by this issue, what you have explained in your review it seem this has been caused via a system error. If you would like to discuss your review further please can you let me know the best time to contact you and I’d be able to arrange a call back. Kind regards, Jodie, E2save customer support team.

Posted 10 years ago

“Great!simply received phone on time,also free gift next day!”

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(Apple IPhone 4s 8GB Black) - Posted 10 years ago

“excellent service...used this company a number of times and never had any problems with them...defo recommend”

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(Samsung Galaxy S4 Mini Black) - Posted 10 years ago

“Cannot fault the service given to me,thankyou”

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(Samsung Galaxy S5 Mini Black) - Posted 10 years ago

“I wanted a phone and the phone os every thing I thought it would be, however when you say you want to pay up to £35 , and you get sent a phone out of blue with no how much no prior phone call it is just sent, then get told you can offer me a case or £20 voucher, how about sorry our mistake so we will give you what you asked for and apologize.”

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(Samsung Galaxy S5 Charcoal Black) - Posted 10 years ago

Hello Sherrie, Thank you for your review. I tried to call you earlier however I was unable to reach you. Please let me know the best time to contact you, alternatively you can call us on 01519 615474, we can then discuss your issue to the point of resolution. Kind regards, Jodie, E2save Support team.

Posted 10 years ago

“I was really happy with how E2save helped me to find a contract that I wanted thank you”

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(Samsung Galaxy S3 Blue Refurbished) - Posted 10 years ago

“Excellent service from e2save, order got processed very quickly after a quick ID verification. Ordered phone on monday and arrived on Tuesday with a text message stating the 1 hour slot in which I should exepct the delivery. Had option to leave with neighbours if I'm out. Plus phone is unlocked to all networks. Brilliant service.”

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(Nokia 105 Blue) - Posted 10 years ago

“Great service, hilly recomended Thanks”

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(Motorola Nexus 6 64GB Blue) - Posted 10 years ago

“Very Good------------BUT, as a "silver surfer" i would like a contact phone number just check that i am doing the right thing before i finally submit !!!!”

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(Nokia Lumia 625 White Refurbished) - Posted 10 years ago

“Wonderful service. The deal is a lot better than available at high street shops. My mobile was delivered the next day. I would use e2save again and recommend to everyone”

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(Samsung Galaxy Note Edge Black) - Posted 10 years ago

“Efficient friendly and fast service”

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(Apple IPhone 5c 8GB Pink) - Posted 10 years ago

“people were very friendly on the phone and informative, received my new phone a Nokia Lumia 530. very nice phone. I haven't had it a month yet and I had trouble sliding the screen up to answer the phone or get onto the home page. It then froze and I can't use it, won't switch off because can't slide down screen to switch off. took the battery out damaged the screen, put battery back in. switched it on still won't do anything, frozen. rang up and they cut me off at 10pm coz that's when they finish. great...............going to have to ring again. not happy. this is the first piece of modern technology I have had, should have stuck to my old style phone at least it worked.”

Helpful Report

(Nokia Lumia 530 Black) - Posted 10 years ago

“A good Deal but felt let down with time taken to port existing number to new sim. Received SIM /phone on Monday but only able to use new phone and existing number on Thur after 2nd support call online.”

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(Samsung Galaxy S4 White) - Posted 10 years ago

“E2Save let me down on this occasion. Purchased another phone from them a month or so ago and that delivery went fine. On this occasion the phone was delivered 3 days late (and after my old contract had ended), despite me chasing Customer Services on at least 3 separate occasions. Number has yet to be ported. Very unhappy with the poor service on this occasion and will have to think carefully about using their service again in future.”

Helpful Report

(Sony Xperia M2 White) - Posted 10 years ago

Hello Steve, Thank you for writing a review. I have checked your order and have confirmed that you received your order later than advised. We apologise for the delay in this order being processed and delivered. This may have been due to a slight delay in processing during and just after the festive period. I am thrilled to see you are now in possession of your order and hope you are enjoying your new handset. I have also contacted your new network and they have confirmed your number should have been ported yesterday on 08/01/2015. If you could leave the best time to call yourself I shall contact you in order to discuss this in detail. Kind regards, Charlie e2save.com Customer Support Team

Posted 10 years ago

“Happy with your service , very quick and reliable ,many thanx”

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(Apple IPhone 4s 8GB Black) - Posted 10 years ago

E2save is rated 4.4 based on 4,714 reviews