E2save Reviews

4.4 Rating 4,707 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,707 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“The driver was friendly and the delivery well within the time window”

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(Samsung Galaxy J5 Gold) - Posted 8 years ago

“E2Save kept me updated by email during the process of delivering my new Iphone 6S. I was given a 1hour window and the phone from delivered by a very nice delivery man from dpd. I would be confident in using E2Save in the future.”

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(Apple IPhone 6s 16GB Gold) - Posted 8 years ago

“Found a good deal with e2save. Quick and easy. Product was delivered within 2 days and all in all its been an easy transaction. Would recommend.”

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(Samsung Galaxy S7 Edge Gold) - Posted 8 years ago

“very fast delivery and exactly as described recommed to all”

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(Huawei P8 Titanium Grey) - Posted 8 years ago

“i am customer for many years fast dilivery easy to get cash back online five *****”

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(Apple IPhone 5s 16GB Silver) - Posted 8 years ago

“Excellent service, ordered on line Friday afternoon and delivered Monday at the time specified. Website easy to use had no problems”

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(Apple IPhone 5s 16GB Space Grey) - Posted 8 years ago

“Brilliant service. Kept me up to date with regular emails telling me when my order was shipped/due. The phone arrived exactly when they said it would (almost to the minute). Would definitely use again in the future!”

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(Apple IPhone 6s 16GB Silver) - Posted 8 years ago

“No nonsense, easy to see all details of my purchase on website. Communication details came through following approval. Good courier choice too - even though they came to house and knocked, no-one heard - a quick follow up call to them saw the courier back to ours within the hour!”

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(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago

“Very good choice of smart phones and contracts, ordered an iPhone 6s in silver. Looked around for the best deals and this site came up top, very good prices on all the latest smartphones compared to any other site, easily the cheapest. Phone arrived exactly on time, to the very minute intact, also good at keeping you up to date with your order so you know what to expect and when to expect it. Quality website.”

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(Apple IPhone 6s 16GB Space Grey) - Posted 8 years ago

“Very happy customer. Thank you E2save. Would definitely recommend to others.”

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(Apple IPhone 6s 128GB Rose Gold) - Posted 8 years ago

“I was very happy with your service.Friendly staff.My phone came quickly(in a few days).”

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(Apple IPhone 5s 16GB Space Grey Refurbished) - Posted 8 years ago

“The whole process was quick and efficient. The parcel came the next day and was left as instructed.”

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(Apple IPhone 6 16GB Space Grey) - Posted 8 years ago

“I called E2save after looking at their website as I had a couple of questions about the iPhone 5s contract that was advertised. I was initially put off by the cost of the phone call (it wasn't a freephone or national rate number). Then I decided to try the customer services number which I found elsewhere on the website and after a short wait I was able to speak to someone who answered my questions. I then ordered the phone online the next day and the day after I received my new phone. Great service. I wonder though if other people are put off by the expensive phone number?”

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(Apple IPhone 5s 16GB Silver) - Posted 8 years ago

“Excellent company, made the purchase & decision very easy! Swift delivery and the phone and contract is perfect.”

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(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago

“The order was very easy and delivered quickly and on time. I was given updates about my order and the time it would arrive. I recommend to use the service.”

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(Samsung Galaxy S7 Edge Gold) - Posted 8 years ago

“Have been a regular customer. Great service and highly reliable.”

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(Apple IPhone 5s 16GB Space Grey) - Posted 8 years ago

“I have no idea who e2save are. Never heard of the company before. I did have a phone call about my mobile contract renewal, but was under the impression the phone call was from Carphone Warehouse. How did this company get my contact details?”

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(Samsung Galaxy J5 Gold) - Posted 8 years ago

Hello Susan, Thank you for your review. I’m sorry to hear you’ve not been informed of who e2save are. E2save are part of The Carphone Warehouse group. The team that called you do work for Carphone Warehouse. The team is based within the same contact centre as e2save. I’ve tried calling you to discuss this further but I was unable to get through to you. Please let me know the best for me to call you so we can discuss this further. I look forward to hearing from you. Kind regards, Mohammed e2save support team

Posted 8 years ago

“Started out as a good service , but my new phone was delivered to wrong store and I spent over an hour tracking it down ????”

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(Apple IPhone 6s 64GB Space Grey) - Posted 8 years ago

Hello David, Thank you for your review. I’m sorry to hear the handset was delivered to the wrong store. This will be investigated to see why this happened. I’ve tried calling you to discuss this further but I was unable to get through to you. Please let me know the best for me to call you so we can discuss this further. I look forward to hearing from you. Kind regards, Mohammed e2save support team

Posted 8 years ago

“Always problems, never solutions! If I place ONE order 2 phones that is because I want 2 phones, duh! Don't then send me 1 phone and 'cancel' the 'other order' - there was ONE order for 2 phones. again, duh!”

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(Apple IPhone 6s 16GB Gold) - Posted 8 years ago

Hello Roger, Thank you for your review. I’m sorry to hear we were unable to process the two orders that you wanted. I’ve tried calling you to discuss this further but I was unable to get through to you. Please let me know the best for me to call you so we can discuss this further. I look forward to hearing from you. Kind regards, Mohammed e2save support team

Posted 8 years ago

“did not set up my phone to work. this has now taken 5 phone calls and 02 are sorting the problems out cw would not be recommended to any of my friends or collegues”

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(Samsung Galaxy S6 Edge 64GB Black Refurbished) - Posted 8 years ago

E2save is rated 4.4 based on 4,707 reviews