E2save Reviews

4.4 Rating 4,707 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,707 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very quick and efficient, delivery was fantastic and exactly when they said it would be, which is a pleasant surprise. Would definately recommend. :)”

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(Apple IPhone 6s 16GB Space Grey) - Posted 8 years ago

“Very impressed how quickly my phone arrived. Would certainly recommend to my friends.”

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(Apple IPhone 5s 16GB Silver) - Posted 8 years ago

“E2save were quick and efficient on making sure I had the proper deal for me, my phone arrived as scheduled and everything was easy to set up. Definitely excellent service.”

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(Apple IPhone 6 16GB Silver) - Posted 8 years ago

“Great experience would highly recommend this company. Customer service was second to none.”

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(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago

“I switched to E2 from anoth company and the process could not have been easier. The E2 team were knowledgeable and efficient and delivery of the new phone was within 24 hours. Really impressive!”

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(Apple IPhone 6s 16GB Space Grey) - Posted 8 years ago

“Excellent service all round, I was kept informed of expected date and time of delivery at all times and the delivery guy was very pleasant : 0)”

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(Apple IPhone 6s 16GB Gold) - Posted 8 years ago

“I've given poor simply because the delivery arrived very quickly- although that's nothing to do with e2save and more a recommendation for DPD delivery! When it comes to e2save, it takes hours to get through to customer services. At this point, I have a phone that doesn't work properly and I can't speak to anybody to get a new one. It's just not good enough. I definitely wouldn't recommend e2save.”

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(Apple IPhone 5s 16GB Space Grey) - Posted 8 years ago

Hello Lauren, Thank you for your review. I’d like to apologise for the handset being faulty. I’ve tried calling you to discuss an exchange but I was unable to get through to you. Please let me know the best for me to call so I can exchange the handset for you. Alternatively you can call us on 01509 610 888 and a member of the customer service team can set up the exchange. I look forward to hearing from you. Kind regards, Mohammed e2save support team

Posted 8 years ago

“I got a very Got a vert good deal thanks”

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(Apple IPhone 6s 64GB Silver) - Posted 8 years ago

“Upon reading about this company , I decided to make a call in red to obtain get a new phone , the clerk I spoke to was very helpful and non persuasive , To the whole team , your staff are a credit to you . Very professional , easy to understand, if other company's operated like this then telesales etc would not get a bad name . Thank you indeed , I will definitely recommend yourselves in the future Regards N j Richards”

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(Apple IPhone 6s 16GB Gold) - Posted 8 years ago

“Great service and fastdelivery. Best way to get your new phone”

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(Apple IPhone 6s 16GB Gold) - Posted 8 years ago

“The delivery was super quick and the product came perfectly new and I also found the best deal after looking everywhere.”

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(Apple IPhone 6s 64GB Gold) - Posted 8 years ago

“well the advert says pay 13.99 but the bill comes 17.99 i can read. I wonder if anyone complains anymore or they just accept rip off.”

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(Samsung Galaxy S5 Neo Black) - Posted 8 years ago

Hello Sandra, Thank you for your review. I’d like to apologise for the tariff being incorrect. This can be for two reasons. The first could be due to pro rata billing. The first month’s bill is usually higher due to this. As the bill is higher on the first month you will pay less on your last month. The second reason could be because of cash back. If you have cash back with your order then the effective cost will always be displayed. I’ve tried calling you to discuss this further but I was unable to get through to you. Please let me know the best for me to call you so we can discuss this further. I look forward to hearing from you. Kind regards, Mohammed e2save support team

Posted 8 years ago

“The deals offered on the website were excellent and was matched by the speed the order was processed, dispatched and the phone delivered by the courier,”

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(Apple IPhone 6 16GB Space Grey) - Posted 8 years ago

“Very good and quick service. I placed my order at 8am and my phone arrived at 14:00 the next day. Thanks :)”

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(Apple IPhone 5s 16GB Space Grey Refurbished) - Posted 8 years ago

“Cheaper contract, no phone charge. Quick, efficient service! Would recommend ????????”

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(Apple IPhone 5s 16GB Silver) - Posted 8 years ago

“I am happy to buy from e2save.it was easy to order and delivery was on time.”

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(Apple IPhone 6s 16GB Gold) - Posted 8 years ago

“The phone and service of ordering was fantastic especially the great deal I received for the contract. However delivery was a nightmare. The delivery guy didn't attempt the first day when he claimed he did after waiting in all day, the next day day he was asked to leave with a neighbour as we were both at work to which we came home to a calling card knowing our neighbour was happy to receive it and then we rearranged it again, after not receiving a text in the morning we rang them to ask what time t would arrive to be told that it wasn't being delivered as there had already been two attempts. Firstly if we had not rang we would have not known as we had the email confirming it would be delivered and then to top it all off we had to go pick it up ourselves a one hour 15 round trip because it hadn't gone out to delivery. Great deals and easy ordering but unless you have days to take off at work for delivery It is quite difficult will the delivery company!”

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(Apple IPhone 6s 16GB Rose Gold) - Posted 8 years ago

“Great company! No fuss, fast no hassle service. I bought the iPhone 6s with 7gig data unlimited minutes and text for 31 pound a month plus 25 for the phone over 24 months and couldn't find a deal anywhere that came near to it. It works out that I'm paying less than 7 pound a month for my allowance because it would be 620 for the phone alone, so I'm really pleased.”

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(Apple IPhone 6s 16GB Space Grey) - Posted 8 years ago

“Excellent from start to finish and next day delivery even though ordered in the afternoon. Very pleased with my phone and contract done all for me.”

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(Microsoft Lumia 640 White) - Posted 8 years ago

“Very helpful staff. I got my deals in minutes. Highly recommended.”

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(Apple IPhone 5s 16GB Silver) - Posted 8 years ago

E2save is rated 4.4 based on 4,707 reviews