E2save Reviews

4.4 Rating 4,691 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,691 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“I have emailed this email to the following person to Mohammed Ali to this email add : mohameda@cpwonlinesolutions.com and I am still waiting for a reply. Please read below, so NO I am not happy! Hi Mohamed, Thank you for the phone, I collected it yesterday. I was just disappointed to the fact that the assistant at 'Carphone Warehouse' told me that the phone is NOT brand new from the box and has been bought before by a customer and has been handed back in to your company. I was NOT told this over the phone by yourself. Your words were that it is a 'BRAND NEW PHONE' and has NOT been used by anyone? I even asked you a few times that this phone is brand new , and you said yes. Can you please explain this, as I am extremely angry about the false information you have provided to me. Also i have been advised to ring head office about this as I am sure all the phone conversations have been recorded, but would rather discuss it with you before I decide to take this further. If you wish to contact me then it will be after half 5, but you can email me back for now. Also when do I get this 50 pound cash back? To be honest, after all this I am not even happy to wait for 4 weeks or so to receive it. I would like to have it ASAP! I shall wait for your email reply. Regards Miss Minal Patel”

Helpful Report

(Samsung Galaxy S6 32GB Gold Refurbished) - Posted 8 years ago

Hello Minal, Thank you for taking the time to speak to me regarding the issues you experienced. I’m pleased we could resolve this and would also like to thank you for the feedback. Kind regards, Mohammed e2save support team

Posted 8 years ago

“quick and easy to find what i wanted. wasn't too obvious how to port my own number which i had to ask after ordering and you do once phone received but that was easy too and e2save customer services altho was a basic response it was enough for someone computer savvy to work it out”

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(Samsung Galaxy J5 Black) - Posted 8 years ago

“Love my new iPhone 6s Plus. The person I spoke to was very helpful and friendly. The phone was dispatched immediately and I received my new product the next day. Very happy with this transaction.”

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(Apple IPhone 6s Plus 64GB Rose Gold) - Posted 8 years ago

“The whole process of buying the phone was simple, staff were very helpful and efficient. The phone arrived quickly as promised and the price was great . I would not hesitate in using E2save again.”

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(Apple IPhone 6s 64GB Space Grey) - Posted 8 years ago

“The service was amazing! I ordered an iPhone at a steal of a price, £100 upfront for a 64 iPhone 6S! £29.99 a month. Ordered on a Sunday and it arrived Monday afternoon! Fantastic service :)”

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(Apple IPhone 6s 64GB Space Grey) - Posted 8 years ago

“Great service, next day delivery. Easy to use website. Very happy with the service I recieved”

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(Apple IPhone 6s 64GB Silver) - Posted 8 years ago

“I was dubious about using this company as I'd never heard of them before. As the deal was so good I thought I'd give it a go and I'm glad I did. My only issue was that I was told to expect my delivery the next day but this then changed to the following day. Other than that I'd recommend e2save, great deals!”

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(Apple IPhone 6s 64GB Space Grey) - Posted 8 years ago

“Excellent service, my order was processed extremely quickly, communication was spot on. I'm confident that the cashback by redemption deal I picked up will be very smooth. This is the second similar kind of deal I've had with e2Save and am very happy with them. Highly recommended !”

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(Samsung Galaxy S6 32GB Gold) - Posted 8 years ago

“Quick response, next day delivery, seamless contract set up, really really impressed. Plus great package that EE retentions couldn't get close to!”

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(Apple IPhone 6s 64GB Rose Gold) - Posted 8 years ago

“Fantastic site, easy to apply and response turnaround is so quick, would definitely recommend this site.”

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(Samsung Galaxy S6 32GB Gold) - Posted 8 years ago

“More than happy with the service received. Plenty of contract options given and the phone was delivered very quickly! I would highly recommend as my existing phone company couldn't compete with the contract price on here.”

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(Samsung Galaxy S6 Edge Plus 32GB Black) - Posted 8 years ago

“Placing order was quick and simple, delivery service was very efficient. The phone i ordered was a refurbished model and when recieved was in excellent condition and indistinguishable from new.”

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(Apple IPhone 6 16GB Silver Refurb) - Posted 8 years ago

“gave these guys a go after I had been refused a contract elsewhere (about 6 other companies). came across e2save and figured why not, probably get turned down again but you never know. so I placed my order and less than 24 hours later I received an e-mail saying I was successful and my phone was due the next day. my phone along with my new pay monthly contract arrived 2 days later but as I only had confirmation on a Saturday I thought that was very good. I was constantly updated about the delivery and received my invoice via e-mail. trust me these guys are great. I even got a better deal with them than had I gone direct to the service provider. take a shot, it's got to be worth it. so glad I did. 1st class”

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(Apple IPhone 6 16GB Silver) - Posted 8 years ago

“Quick and easy to use online very fast delivery of phone very good deal”

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(Apple IPhone 6s 16GB Space Grey) - Posted 8 years ago

“I didn't realise I could get such a good deal on one of the top phones available! Really pleased and quick delivery is always leads to an extra smile :)”

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(Apple IPhone 6s 64GB Rose Gold) - Posted 8 years ago

“I got a deal with e2save that could not be matched with other online shops. The only downside is trying to contact customer services by phone very slow. Hopefully I will not have use this to often. But once you get through customers services staff were very helpful. Also the sales telephone should be free or at least local rates but not 13p a minute you are charging. This puts people off. This is the reason I would not give you 5Stars”

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(Apple IPhone 5s 16GB Space Grey) - Posted 8 years ago

“Wonderful service, happy and friendly telephone staff and quick and good delivery thankyou”

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(Apple IPhone 5c 8GB White Refurbished) - Posted 8 years ago

“Great company had no problem's with delivery. They found me a great deal. I would recommend them and use them again.”

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(Huawei Y3 Black) - Posted 8 years ago

“Cheapest deal and easy to order, would use again excellent”

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(Apple IPhone 6s 64GB Space Grey) - Posted 8 years ago

“Must say that I was very surprised with the good service, Convenient and straightforward and easy on the phone service. I've got contract and the phone I've wanted. Very pleased.”

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(Samsung Galaxy S6 Edge 64GB Gold Refurb) - Posted 8 years ago

E2save is rated 4.4 based on 4,691 reviews