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E2save Reviews

4.4 Rating 4,720 Reviews
87 %
of reviewers recommend E2save
4.4
Based on 4,720 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read E2save Reviews
Anonymous
Anonymous  // 01/01/2019
Very easy to use website, was able to order 2 phones together. Ordered on a Friday afternoon and phones were delivered the following Monday. Kept me informed from start to finish. Great deals on both contracts. Delivery was an hour slot so I didn't have to wait in all day. I would highly recommend using e2save to anyone. Thank you for an easy pleasant transaction.
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(Samsung Galaxy S6 32GB White) - Posted 9 years ago
Best deal by far. Easy service and staff extremely understanding and helpful. I could barely hear the staff member I spoke to as my existing phone was on its last legs but he repeated everything over and over so very patient.
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(Sony Xperia Z5 Compact White) - Posted 9 years ago
I was looking for an Iphone 6s with a reasonable contract, I went onto money supermarket and found E2save and got everything I had been searching for and with a fast delivery to my door with my new phone. It was all set up within s few days.
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(Apple IPhone 6s 16GB Gold) - Posted 9 years ago
The advisor was efficient and polite. He explained everything very well.
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(Apple IPhone 6s 16GB Rose Gold) - Posted 9 years ago
Very quick and easy, phone came when promised and working well
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(Microsoft Lumia 550 White) - Posted 9 years ago
So far I am quite happy with my new Phone Samsung Galaxy J5 still learning how to use it
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(Samsung Galaxy J5 Black) - Posted 9 years ago
Quick and easy to order online. Delivery great too
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(Samsung Galaxy J5 Black) - Posted 9 years ago
Super helpful service on the phone, next day delivery and a great upgrade!
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(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago
Fast Service and pretty straightforward site to use on a Desktop PC, however the online order form was a little tricky to use on an ipad, and the 'Captcha' thing to prove I was human didn't work. Still, it seemed to bypass this and let me order my new phone anyway. Phone arrived the next day and everything has been spot on since.
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(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago
The waiting time for someone to answer is very poor. When you go to car phone warehouse it's very difficult for phones to be returned even thou you advertise as car phone warehouse. This will do damage to car phone warehouse if not sorted
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(Apple IPhone 6 16GB Silver) - Posted 9 years ago
Very helpful and looked for a good deal for the phone I had chosen. Very quick next day delivery.
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(Apple IPhone 6s 16GB Rose Gold) - Posted 9 years ago
Excellent service and well recommended. Thank you E 2 save !!
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(Apple IPhone 5s 16GB Space Grey) - Posted 9 years ago
Everything on time and exactly what they said, very happy with service.
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(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago
Fantastic customer service, very helpful in helping me pick the right deal for me. Will definitely use again.
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(Samsung Galaxy S6 32GB Black) - Posted 9 years ago
The sales person led me to believe that he was from car phone warehouse - when I received the phone the sim did not work and as usual the help desk could not reverse the sale for 5 days! So I could not even buy a new phone as I wanted the same number. I am also worried that they have changed my direct debit payments and even though they have assured me that I won't pay more - previous experience tells me I have not received a satisfactory service yet. My advice - go to a store to purchase a new phone!
Helpful Report
(Apple IPhone 5c 8GB White Refurbished) - Posted 9 years ago
Hello Beverley Thank you for your review. I’m sorry to hear that there has been some confusion in regards to who you have upgraded with, Carphone Warehouse have several outbound campaigns based within our premises’, therefore it is possible that you have upgraded with them. I have tried to contact you this morning to address these concerns, however unfortunately you were unavailable. It is also disappointing to hear that upon receiving your phone the Sim card didn’t work, I appreciate the frustration this would cause and sincerely apologise. If you have chosen to return the phone, it will take a maximum of 5 working days for your upgrade to be reversed (from the date of receipt of the phone in our warehouse). After this timeframe you will be eligible to upgrade again. Apologies for any inconvenience caused. Kind regards Grace | E2save Customer Support
Posted 9 years ago
Excellent. Fast delivery, contract set up exactly as described & the best deal I could find by far(after LOTS of research)
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(Apple IPhone 6s 64GB Gold) - Posted 9 years ago
A great and friendly service, your staff had been honest, informative and knowledgeable. I received a better product for paying out less money and my new IPhone was delivered the next day and on time. Setting the standards for good customer service in my view Thank you
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(Apple IPhone 6 16GB Space Grey) - Posted 9 years ago
Person I spoke to was helpful, listened to my needs and did their best to help me. I ended up with the product I wanted at a price I could afford - very happy!
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(Apple IPhone 6s 64GB Rose Gold) - Posted 9 years ago
After going to all of the phone shops the cheapest deal for a Samsung Galaxy S6 Edge+ was £47.. after days of searching online I found EXACTLY the same contract that was offered for £47 in store for £36 on e2Save ! I ordered this late Sunday evening and my phone was delivered at 9:30 am on Monday morning!! Very impressive! I've been recommending everyone :)
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(Samsung Galaxy S6 Edge Plus 32GB Gold) - Posted 9 years ago
Very good easy to use and and cheap , full stars ????
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(Apple IPhone 6 16GB Grey Refurb) - Posted 9 years ago
E2save is rated 4.4 based on 4,720 reviews