E2save Reviews

4.4 Rating 4,715 Reviews

87 %

of reviewers recommend E2save

4.4

Based on 4,715 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Anonymous

Anonymous // 01/01/2019

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“hi , I am sreenivasan,Here I am fine ,but I am faceing problems with my internet connection,very low singnal I am getting, pls check my line conection in my place .thanks”

Helpful Report

(Samsung Galaxy Note 3 Black Refurbished) - Posted 10 years ago

Hello Sreenivasan, Thank you for your review. I’d recommend you contact your network provider as there may be maintenance being conducted in your area. Kind regards, Chris, e2save customer support

Posted 10 years ago

“Hi im happy with phones but I still havnt had 2 laptops its been a week would like to have someone to deal with this asap miss deborah smith. please can you phone me on 02922214010 to discuss the matter.”

Helpful Report

(Sony Xperia M2 Black) - Posted 10 years ago

“I bought a pair of Bluetooth headphones, my very first purchase from E2Save. I was very impressed with the easy of use of the system and the delivery was exactly as described. Estimated for Friday and arrived Friday before lunch. I'll definitely be coming back to E2Save”

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(Groovez Bluetooth Headphones White) - Posted 10 years ago

“Ordered phone on the website on Sunday and it arrived the next day. Stonking deal £10 a month cheaper than going direct to O2. Even got extra £27 cashback from Topcashback! Good comms via email. Daughter very happy! Brilliant!”

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(HTC One Mini 2 Grey) - Posted 10 years ago

“I bought the Grooves headphone for £4.99 as my old Sony headphone were falling apart. These are perfect, good quality, good sound & great service from e2save! Just as good as my Sony headphone which cost £30 at the time and the fact that you get free P&P with e2save and they turned up the next day was even better. The Best £4.99 i've ever spent.”

Helpful Report

(Groovez Stereo Headphones Black) - Posted 10 years ago

“Very good service and quick delivery”

Helpful Report

(Apple IPhone 6 16GB Space Grey) - Posted 10 years ago

“excellent service”

Helpful Report

(Nokia Lumia 635 Orange) - Posted 10 years ago

“Had 2 phones delivered... Both wrong... Staff polite but service terrible!!”

Helpful Report

(Apple IPhone 6 16GB Space Grey) - Posted 10 years ago

Hello Michael, Thank you for your review. I first wish to apologise for the inconvenience caused and will be investigating the initial sales call. I can see you’ve recently spoken to one of my colleagues where we’ve resolved the issue. I thank you for your patience. Kind regards, Chris, e2save customer support

Posted 10 years ago

“Cannot fault any part of my buying experience. Easy to use website, kept up to date with emails about my order, and delivered the next day after order. Very impressed and will use again.”

Helpful Report

(Apple IPhone 5s 16GB Gold) - Posted 10 years ago

“Very good to deal with you . Nice and helpful customer service . Quick delivery . Thank u”

Helpful Report

(Samsung Galaxy Note 3 Black Refurbished) - Posted 10 years ago

“lady i dealt with on the phone was very helpful and polite, she went out of her way to help me, great service”

Helpful Report

(Nokia Lumia 530 Black) - Posted 10 years ago

“Received a call from E2save, telling me that they could save me money as my plan was charging me too much as I no longer had to pay for my handset. I ask them not to change anything on my tarrif eg unlimited calls, texts, data etc. Later on I found out that they had taken away the NHS discount that I had on my account for years, and they had also reduced my data from 2G to 1G. I will never use them again.”

Helpful Report

(Pay Monthly Micro SIM) - Posted 10 years ago

Hello Vida, Thank you for your review. I tried to call you today however you were unavailable. Any discounts that you had on your previous tariff would not carry over also our sales agents wouldn’t have known if you had this discount unless you made the agent aware of this. Please let me know the best time to contact you so we can discuss further. Kind regards, Chris, e2save customer support

Posted 10 years ago

“Hi. Very happy with the Mobile Phone great prices just one small problem no option to not have it topped up please create an option where we can choose to not to have it topped up when buying. Fast Delivery service only took 24 and a half hours to arrive wonderful If my mobile phones break down in the future for good I'll be buying them from here as there much cheaper than my local area. I bought it for my business. Will be keeping it. Apart from no option to not have it topped up 10 out of 10. Thank you.”

Helpful Report

(Samsung E1200) - Posted 10 years ago

“Shocking customer service.”

Helpful Report

(HTC One M8 Gold) - Posted 10 years ago

Hello Tania, Thank you for the review. I apologise for any challenges you appear to have faced and have attempted to call you today in order to resolve these for you. If you could reply with a time and day convenient for yourself and I will be happy to call you to discuss this in detail. Kind regards Charlie Mobiles.co.uk support team

Posted 10 years ago

“I was told I missed delivery when I was at delivery location all day which was odd”

Helpful Report

(Sony Xperia M2 Black) - Posted 10 years ago

Hello Shovik, Thank you for your review. I apologise for the delay in you receiving your order, I tried to call you today to discuss your review however you were unavailable. If you let me know the best time to contact you so we can discuss this further. Kind regards, Chris, e2save customer support

Posted 10 years ago

“Excellent service I would definatly use again very helpful and very quick service”

Helpful Report

(Apple IPhone 6 64GB Gold) - Posted 10 years ago

“All though i had a cracking deal on the phone with it being refurbed i was a little unhappy that it only came with a usb 2.0 cable and not the original 3.0 cable no headset and no box this upset me a little. Other than that fast delivery and the phone seems to be working just fine just a shame that i have to have it set to 2g when at home due to the signal for 3g on O2 being pore and 4G is non existent in my area with no idea of an arrival date.”

Helpful Report

(Samsung Galaxy S5 Charcoal Black Refurbished) - Posted 10 years ago

Hello Gareth, Thank you for your review. Our refurbished handsets don’t come with the original box and official accessories are not guaranteed. With regards to your service, if you are having issues picking up 3G I recommend contacting your network provider as the mast in your area may be down. Kind regards, Chris, e2save customer support

Posted 10 years ago

“Very fast and brilliant service will defo shop here again”

Helpful Report

(Apple IPhone 4s 8GB Black) - Posted 10 years ago

“Very pleased with the product and service.”

Helpful Report

(Apple IPhone 5c 8GB Blue) - Posted 10 years ago

“Fantastic service. Very fast delivery. Thank you”

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(Apple IPhone 6 Plus 16GB Gold) - Posted 10 years ago

E2save is rated 4.4 based on 4,715 reviews